Customer Reviews for Elite Automotive
(U-Haul Neighborhood Dealer)

229 reviews

4695 Hwy 65 S   Clinton, AR 72031

(501) 745-8474

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(501) 745-8474

4695 Hwy 65 S
Clinton, AR 72031

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

There was great customer service

trent C. 
Rating:
4.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

RODNEY L. 
Rating:
5.0

Very friendly and helpful staff.

Jennifer B. 
Rating:
5.0

Customer did not leave a comment.

Cindi O. 
Rating:
5.0

Customer did not leave a comment.

Bruce F. 
Rating:
5.0

Not a thing! Jason was a big help and very friendly!

David H. 
Rating:
5.0

Customer did not leave a comment.

Cheryl M. 
Rating:
5.0

Customer did not leave a comment.

George O. 
Rating:
3.0

Customer did not leave a comment.

Ronnie R. 
Rating:
5.0

Excellent

Eric G. 
Rating:
5.0

Customer did not leave a comment.

Alfred S. 
Rating:
5.0

I don't think you can improve on the experience I had

Eddie P. 
Rating:
3.0

The gentleman working the store was great, but we reserved the truck for Conway a week ahead of time, had to drive 40 minutes out of the way to this location to pick up a truck. I was never called the day before pickup despite the person on the phone lying and saying they did. My voicemail works and I have no missed calls from that day, calling my phone doesn't just ring and ring.

Andrew B. 
Rating:
5.0

Customer did not leave a comment.

KENT W. 
Rating:
5.0

Jason was excellent to work with. Courteous & professional

JIMMY V. 
Rating:
5.0

Nada! You da bomb.com

JAMIE L. 
Rating:
5.0

Customer did not leave a comment.

Sheldon S. 
Rating:
5.0

Customer did not leave a comment.

Mark L. 
Rating:
5.0

Customer did not leave a comment.

Steven W. 
Rating:
5.0

I would say get UHAUL's card reader to work, due to it denying both my debit card and my fathers credit card… if it wasn't for my boyfriend being there I would've been screwed. Overall the experience was good… the price was a little wack for only having it for a couple hours to tow a car to a garage to get fixed. Other than that it was a good experience

Nova L. 
Rating:
5.0

Customer did not leave a comment.

Jodi T. 
Rating:
5.0

Customer did not leave a comment.

Patricia L. 
Rating:
5.0

Customer did not leave a comment.

Janet M. 
Rating:
4.0

95% of the online stuff could have and should have been done prior to pick-up. Why the hell did y'all wait until I was picking it up to ask for 100 pictures and another person to contact and all that crap? We spent 30 minutes standing in the cold, with more people waiting outside the house for us, because of your ridiculous pick up process.

Charles L. 
Rating:
4.0

Customer did not leave a comment.

Ashley B. 
Rating:
5.0

Maybe bigger selection

Terry B. 
Rating:
5.0

Check the bottom line. We were never told the final cost and we didn't ask. We will be changing moving companies.

JOSEPH B. 
Rating:
5.0

Customer did not leave a comment.

CHARLES B. 
Rating:
5.0

Thank you so much Jason for all your help on getting us the right trucks and auto transport on our move to Florida.

Jennifer P. 
Rating:
4.0

Customer did not leave a comment.

ELTON M. 
Rating:
5.0

Customer did not leave a comment.

Cody P. 
Rating:
5.0

Customer did not leave a comment.

Ernest S. 
Rating:
5.0

Great customer service.

Annette W. 
Rating:
5.0

Excellent experience. I was treated like the good Ole days. Felt good.

Jim R. 
Rating:
5.0

Customer did not leave a comment.

suzy S. 
Rating:
5.0

Go rent a U-haul from Jason. He's awesome, he has a truck for any project.

Heidi W. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M. 
Rating:
5.0

Customer did not leave a comment.

Linda K. 
Rating:
3.0

The truck was clean and prepared, but not maintained. It had a flat tire that the servicing people simply inflated again, and it was flat the very next morning, as we were preparing for our cross country move. Forced us to wait 3 hours for service of the new tire that was needed, before we ever headed out on the road.

Cindy P. 
Rating:
5.0

very helpful

Lawrence D. 
Rating:
5.0

The guy was friendly and took care of my drop off and fixed a billing issue.

ERNEST S. 
Rating:
1.0

2nd time I have gone there and the person lied and overcharged me both times.

Josh B. 
Rating:
3.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Customer did not leave a comment.

Tonya F. 
Rating:
5.0

Customer did not leave a comment.

TRAVIS S. 
Rating:
5.0

Great service

Cathy L. 
Rating:
3.0

We dropped the truck off after hours and the web site and app were not working. It would have been nice to receive a call to let us know that they got the equipment back

TONYA S. 
Rating:
5.0

Kind, courteous and professional agent. Everything went as promised and planned.

William C. 
Rating:
4.0

be more friendly, service area could be more clean up!

Trudy S. 
Rating:
4.0

Customer did not leave a comment.

JEFFERY K. 
Rating:
5.0

Customer did not leave a comment.

Ronald D. 
Rating:
5.0

Totally awesome customer service! This is second time used them and will be using them again!

ROSLYN B. 
Rating:
5.0

Elite Automotive did a great job and were very helpful!

David N. 
Rating:
3.0

Customer did not leave a comment.

Claire K. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Morgan D. 
Rating:
5.0

Customer did not leave a comment.

Morgan D. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY H. 
Rating:
3.0

Customer did not leave a comment.

BRIAN H. 
Rating:
5.0

Customer did not leave a comment.

Keith M. 
Rating:
5.0

Customer did not leave a comment.

PATSY W. 
Rating:
5.0

Customer did not leave a comment.

Savannah S. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

john P. 
Rating:
4.0

Customer did not leave a comment.

BRIAN H. 
Rating:
5.0

Customer did not leave a comment.

Deborah E. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Well done

Timothy H. 
Rating:
5.0

Customer did not leave a comment.

Marcia L. 
Rating:
5.0

Customer did not leave a comment.

Marie P. 
Rating:
5.0

Customer did not leave a comment.

Jeffry B. 
Rating:
5.0

Customer did not leave a comment.

Keith D. 
Rating:
5.0

Representative was very helpful and professional. This is my 2nd time to use a haul trailer from this location. The rep let me use his 7 prong adapter both times. I really appreciated that. Would recommend this pick up location to anyone!!!!!

John S. 
Rating:
5.0

Jason and Kiesha were very friendly and helpful. They explained the equipment and demonstrated it's use. The paperwork was quick and easy.

Dewayne H. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Friendly, helpful, quick service!

sonny E. 
Rating:
5.0

The owner was very helpful, great service.

JASON B. 
Rating:
4.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Was an easy process.

Mark B. 
Rating:
4.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Great experience!

Danielle B. 
Rating:
3.0

Customer did not leave a comment.

PETER Z. 
Rating:
5.0

Very attentive and provided great customer service.

Clifton S. 
Rating:
5.0

Jason and his team were extremely helpful... a great community resource.

Josh B. 
Rating:
5.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

Nothing. Very Satisfied. (Even though I couldn't see over the steering wheel)....LOL...

Darlene S. 
Rating:
5.0

awesome.

Susan D. 
Rating:
5.0

Customer did not leave a comment.

Jeremy C. 
Rating:
5.0

Other than still waiting on my deposit everything was wonderful and perfectly timed.

KALYNN E. 
Rating:
5.0

Very personable and helpful.

Ann T. 
Rating:
5.0

Jason was AWESOME & very helpful! Truck was very nice and clean!!

Tori B. 
Rating:
4.0

Hooked everything up going out? Left it to me on return, price was so much better than renting one way. Also dealers in Conway, AR did not have one way trailers. Great overall experience!

Jim M. 
Rating:
5.0

All went fast and easily.

John C. 
Rating:
4.0

Customer did not leave a comment.

Alice W. 
Rating:
5.0

Had trouble using credit card had to use cash it took me longer than expected and would not take debit or check

LINDA D. 
Rating:
1.0

When we first hooked up the trailer we didn't have light or blinkers. The gentleman at the uhaul center then hooked it to his truck. Said they were working and so hooked back to my truck. He sprayed my hitch with some lubricant and wiggles the trailer hitch and told us we were good to go. That under load we would have a better connection. Anyways about 100 miles into our trip my alternator shorts out because of some wiring issue from the uhaul trailer. So I'm on the side of the road replacing an alternator that cost me $155 because I'm in some strange town and no one to help. I will never use UHaul again.

Sandra G. 
Rating:
3.0

Customer did not leave a comment.

Jackie D. 
Rating:
5.0

Customer did not leave a comment.

HASAN B. 
No reviews have been submitted for this location.

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