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MARTIN F
Customer Reviews for Elite Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Fantastic customer service!
Paula AGreat service also. Don’t know the man’s name that checked us out but he should be commended for a job well done.
EDWARD ZClean both the cab and bed of the truck.
Stephen YMore parking at drop off
JAMES TAgain great overall experience. So glad glad I chose U-Haul!!
JEFFERY Bnothing
ROBERT FPickup was smooth and easy
Duane FThe drop off location was not open!
DONNA DOur total experience was horrible but not with this location. We made our reservation 2 weeks in advance and knew the pick up location might change. We did not expect to be given 3 different locations in 3 different cities. The day before we were to pick up the trailer, we received a call telling us our 3rd pick up location which was 30 miles one way from our house and we had to return it to that location. Very frustrating experience.
Troy LThe owner was awesome. Super helpful, super friendly.
Margaret LKeep up the good work!!!
john sFast and friendly. Easy in and easy out. No improvements needed!
Jack NThis is the best U-Haul place I’ve ever been to. Jason was so personable made you feel like a friend. But he was also very quick. He didn’t dillydally around. I gave him five stars a perfect, 10.
james bThey were helpful in hooking up the trailer for us.
Margaretha VJason a good guy and supplied me with what I needed
wayne tNothing necessary. Friendly business owner and helpful.
Bruce RGreat customer service! Highly recommend
Susan RAlways very helpful
Anthony RElite Auto was Fantastic! U-Haul customer service girls I spoke with are terrible. They should get a new job. They were not helpful at all. Elite was amazing.
Shyla CDrop off was a breeze. Personnel was very personable and helpful. As far as I am concerned needs no improved.
Antoinette GVery limited personnel and restricted hours. Company is a auto repair shop with possibly a side business in towing. Owner is friendly and helpful, but not consistently available. I spent hours at this location trying to return a trailer. The plastic release lever on the trailer coupler snapped off and Roadside Assistance could not provide timely assistance. Fortunately another U-Haul rep stopped by to pick up a trailer and was able to help me.
Kenneth HThis guy is totally professional he's got his self together.. very kind and caring. Joe.
Joseph RKeep doing what you doing
Joe GGreat personnel.
Ed ZAll went well. You had what I needed to get the job done.
ernest sVery good 👍
Rod DSuper quick service at the end of a LONG day!
Seana GJason at Elite goes above and beyond for his customers! Thank you all so much.
Starla JThis was the best UHaul location I have ever used. Friendly and helpful. He helped me find the best trailer to suit my needs. I would highly recommend this location to anyone.
PAULA AElite Automotive takes great care of their customers. Jason is the best!
Jason BFriendly and efficient. It took a few minutes and it was easy to unload the trailer.
Gary VThere was only one person there, the owner, and he was wonderful! Great customer service! Went out to look at the trailer and came back in telling me it was already unhooked and would just print up my paperwork and was ready to go. This is my fourth or fifth time using this location and they are always amazing!
Rosalyn BTake care of us quickly and very friendly people to work with. Joe.
Joseph RGreat rental experience.
Roger BHad a great experience with this location
Joshua JJason was awesome, had me in and out in no time flat. Great customer service. Will definitely rent from there again.
Jason KFor me, this is a preferred rental location and i will continue to be a repeat customer.
Paul BGreat customer service, He had me out in a flash and ready for my next adventure. 😀
kim bI was extremely pleased with the entire process. It was easy to book online, the customer service was prompt and pleasant, the equipment was in good shape and easy to use. I would'nt change a thing!
Terry HJason is outstanding always helpful and efficient.
Sheldon SSuper nice about taking the trailer and helped up remove it.
geoffrey MThis is an excellent location with friendly, helpful personnel. Highly recommended!!!
Paul BJason was professional & friendly and drop off was a breeze. Thank you so much😊
Sabina K