Customer Reviews for Elite Kreations II
(U-Haul Neighborhood Dealer)

33 reviews

54 E Main St   Falconer, NY 14733

(716) 708-1195

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(716) 708-1195

54 E Main St
Falconer, NY 14733

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Stacy B. 
Rating:
3.0

Truck got very/very poor gas millage until we put more gas in it. Good chance the last operator pumped that grade in thats less than 87.

JOHN M. 
Rating:
5.0

Excellent people , very professional

Sandra R. 
Rating:
5.0

Customer did not leave a comment.

Todd L. 
Rating:
5.0

Customer did not leave a comment.

Stacy B. 
Rating:
5.0

Matt was outstanding. Helpful, engaged and a pleasure to work with.

Matthew M. 
Rating:
4.0

there were no warning triangles for when I had to pull over when a tire popped. The gas tank was almost empty.

Ashley M. 
Rating:
5.0

Very friendly, helpful staff.

STEVEN D. 
Rating:
5.0

Customer did not leave a comment.

KATIE B. 
Rating:
1.0

I got doubled charged then I got charged for going over the mileage which I did not. Very poor experience

Tim G. 
Rating:
5.0

Do not confirm a reservation if you don't have the product. I received a trailer for Buffalo NY and was emailed the day before that Mt reservation was updated to Faulkner NY. That qas was 1hr and 23 minutes from my location. It was an extreme inconvenience but I no choice but to go because I was moving my mother out of town the next day.

William B. 
Rating:
5.0

Excellent customer service!

Joseph T. 
Rating:
3.0

Customer did not leave a comment.

Patrick J. 
Rating:
3.0

Customer did not leave a comment.

Patrick J. 
Rating:
5.0

Decided to rent a bigger more expensive piece if equipment just to not get stuck going to ta auto dealer because he's a complete pos perverted asshole. Bob's crew took great care of me and its much appreciated

Steve T. 
Rating:
5.0

Did not have good luck with TA Auto uhaul. The uhaul place on Second St in Jamestown is outstanding and fixed my problem. I would recommend them and the Falconer branch to everyone.

Todd C. 
Rating:
4.0

Was disappointed with the lack of gas in the vehicle due to previous customer turning in with little gas. Was not excepting to have to get gas before even starting the packing of the truck.

BRIANL B. 
Rating:
3.0

Fix the app, I had alot of trouble with it.

Todd C. 
Rating:
5.0

No improvements needed. The man that helped us was very professional and made sure that we had no questions before we left with the truck.

Tina P. 
Rating:
3.0

Customer did not leave a comment.

MARTA B. 
Rating:
5.0

I had an outstanding positive experience with Elite Kreations II. I had initially rented from Elite Kreations, which is also owned by Mr. Reedy. When I showed up to pick up my truck that Saturday morning, I realized that I had reserved it for the wrong date online. He quickly called his second location and within 10 minutes found me another truck without any inconvenience to me. He fixed my error in just a few minutes and was very kind. I would definitely use them again. When I got to the other location 10 minutes later, everything was ready to go and I received the same kind customer service. I definitely recommend them for not only the price, but the outstanding customer service.

Wendy M. 
Rating:
1.0

Drop off trailer sat afternoon mon morning calling me telling me I didn't drop it off. Told then guy on the phone where I put in at the location and said they didn't see. So after that phone call I get another voice message say the samething just poor

Joseph R. 
Rating:
5.0

Very friendly and helpful in every way. The employees should be commended for their professionalism. Great place!

MARK S. 
Rating:
5.0

Fun and energetic atmosphere! Really enjoyed talking to everyone and thank you for a great truck!

constante A. 
Rating:
5.0

The person I dealt with at Elite kreations was great. They U-Haul service app that they use with their iPad is very slow not Elite kreations fault U-Haul needs to check on their devices. Other than that great service thank you very much

Matthew E. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Excellent customer service!

Kristin G. 
Rating:
5.0

Customer did not leave a comment.

Kathleen M. 
Rating:
5.0

Customer did not leave a comment.

david S. 
Rating:
5.0

Customer did not leave a comment.

BRIAN W. 
Rating:
5.0

Customer did not leave a comment.

Jacob S. 
Rating:
5.0

Customer did not leave a comment.

Seth B. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
No reviews have been submitted for this location.

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