ensure the windshield wiper fluid is full
rick f
Customer Reviews for Elite Kreations
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great experience:)
TAMARAMARIE HVery happy with doing business with these people and will always go back
James DMark the location better
Peter HFriendly and easy to work with. Very accommodating. Highly recommend Elite Kreations.
steven lNone
jerome BEasy to work with, accommodating, friendly service. Website was a little buggy for me on my phone, but things worked well at the office.
steven lVery professional
Christina MManager was clear explaining rental and courteous. Hard to improve on that.
thomas gVery good service, truck was clean and good shape, friendly staff
Andrew BGreat service! Very accommodating and helpful
Ted WExcellent experience and equipment rented was excellent. Worked well.
rick fNothing that I can think of
david bMade the reservation only yesterday. The truck was ready to go when I arrived early this morning. Staff was very friendly and accommodating. I appreciated the last minute tips Robert gave me as I had not previously driven such a vehicle.
Connie BAll the moving pads were wet and smelled of mildew
Kevin KThe truck its self was great. However was made to feel like a nuisance and imposition when picking up the rental.
Dorothy SMaintain your excellent level of service provided ⭐️⭐️⭐️ Thank You
Sebastian TExcellent customer service and outstanding professionalism
Vaughan MGary and Robert were professional and knowledgeable
Steven BExcellent service!! Thank you so very much Robert! You’re definitely a lifesaver!
jodi dThey are very helpful
BARBARA BElite kreations was absolutely incredible. Was able to get me a truck last minute to move. Customer service was phenomenal! Could not have asked for a better experience.
Carl SSatisfied with the experience :)))
Steph HEverything went extremely well.
THOMAS GI have to say the people were amazing went above and beyond my expectations. The guy in the office is great and exceeded my expectations just amazing experience so great full you guys thank you so much.
lawrence rUsed common sense, but still wasn’t clear where to leave trailer after hours. Felt uncomfortable in that part of town too.
William COutstanding cargo van -- brand new! And excellent service all the way around. Only drawback was the location is very tricky for parking. I'd definitely use this company again.
ian KThe rental process was easy and quick. Van was brand new and perfect for the job. Staff was great
Bob SWas not sure if I could find a truck on such short notice. Elite Kreations came through for me.
keith bThe young men were very professonal and curtious. Arived early and got the job done in no time.
Wendy OThe wipers should be replaced.
Sean KIt was an easy process and we appreciate a nice clean safe vehicle.
Heleena Wcustomer service was on point
Carlos ROmgosh !!!!! Amazing experience! I have rented uhauls in the past at other locations, and I tell you the trucks were spotless inside. The transaction went smoothly and efficiently! I got exactly what i paid for and on time. Thank you!
Tammy GVery good communication regarding drop off done by text. Easy to find and return the truck. Very satisfied with good service.
Rena KI feel like there was a lot of hidden fees. Didn’t expect to me paying $300+ when I only drove 40 miles.
Kiela TGreat service, truck was clean and well maintained. Great place to rent a truck whenever needed..
ALFREDOD BI drove 8 miles and put in 2 plus gallons before returning it and was then charged for 3 gallons as it was parked on a hill where I parked it.... 15 dollars for 3 gallons!
Dan MRob went above and beyond to guide us. He was funny and friendly. Will definitely recommend this location any time someone needs a Uhaul.
CAROL MDon’t charge so much money
ben oGreat service!@
Michael RI have used this location several times over the last few years and I will continue to do so for all my rental needs. They are always very helpful and have what I need.
john cWas very helpful with getting my rental truck
Thomas OElite Kreations are the best! They are reliable, flexible and easy to work with, we have used them more than once and definitely recommend them as the top U-Haul in Jamestown!
krystal aNice to work with / they even called when they looked the truck over and let me know all was OK And sent me a message on email to also tell me the truck was OK. This Office was much nicer to work with.
Ted LWe are pleased with this location and the truck rental.
John PHe was very nice and helpful with everything!!!
David SNo issues, smooth transaction. Good experience.
Lori R