I was very surprised when i got into the 15ft box truck and realized the gas tank was basically empty. According to the display I had 30 miles till empty. I was unfamiliar with the area and couldn't help but have some anxiety about locating a gas station. Fortunately I was able to locate a gas station. Also, I found out later in the evening in my trip home the windshield wipers were in TERRIBLE condition. They were USELESS. When you are counting on ALL of the trucks equipment to work but find out the function you need most, AT NIGHT...IN A DOWNPOUR... ON AN INTERSTATE that your wipers works but the blades were useless, that is not a good situation your company placed me in. I'm VERY upset over the 2 hrs I had to drive without effective wipers.
Gary W
Customer Reviews for Elite Mobile Detail
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Turned truck in with 1/16 below required 5/8 fuel level and was charged for 7 GALLONS…no way. I am disputing that charge.
Richard VElite Mobile Detail was a great guy to deal with friendly as well all around great experience thank you !
David PThey were actually closed, but there happened to be the U-haul rep. there maintaining the equipment, so he took care of my check-in.
Michael MNo improvement needed. Excellent location.
Robert AHad to make a call to the U-Haul number to have them contact a representative to come to the location for my trailer return.
Eric E