I had to drive 40 mins out of my way to pick up the 5x8.
JASON B
Customer Reviews for Elite Staffing Services LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was there while a new employee was being trained. The staff was very helpful, professional, and did a great job with the drop off experience.
Dennis MGreat customer service !!
ROSE HIt does not have the look of a UHaul location. I mistook it for an ordinary home. Strange set-up. The attendant was very nice and accommodating. I would recommend it with but explain that it does not outwardly look like a business location. The signage is not plainly visible.
DEBRA ANo improvement all around good customer service.
Julie TFriendly, helpful staff, good communication. Thank you for the speedy accurate transaction.
EDWARD LFriendly, fast service. Thank you.
EDWARD LCoco was fantastic! Knowledgeable and professional, yet also warm and gracious. I will definitely use this location in the future.
CHRISTY VExcellent and friendly service.
THERON EWouldn’t let us drop off the truck and we had to take the truck to a different location. Also a lot of shady individuals hanging out in and in front of this location.
JAMES MThe address to this business on Uhauls own website is wrong. I drove to that location confused as to where the heck to drop off the truck. I called the location and she gave me the actual address. That was 7 miles out of the way! The staff was great here but I don’t want to waist time and money driving around trying to find the drop off location.
TYLER NHad a sign on door that said closed, had to call for someone to come out, then I had to hand push trailer into a spot. Then I was charged an extra day for being 2 hrs late after i couldn’t drop off at my original pickup location…great job Uhual
MANUEL VThe representative did not know what are was doing. After I left, had to come back to upload the driver's license and took over 45 mins out of the rental time to get the licence uploaded. Further, she charged me almost double of what saw on the website. Please hire better people to work at your company
IMALKE HThe owner was very helpful.
JULIE Y