Customer Reviews for Ellijay Tool Rental
(U-Haul Neighborhood Dealer)

643 reviews

7286 N Hwy 515   Ellijay, GA 30536

(706) 276-6009

Location Hours

  • Mon-Fri: 7:30 am - 5 pm
  • Sat: 7:30 am - 10:30 am
  • Sun: Closed
Special Operating Hours
  • 10/8/2022: Closed
  • 10/15/2022: Closed

Services at this Location:

Contact Us

(706) 276-6009

7286 N Hwy 515
Ellijay, GA 30536

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 5 pm
  • Sat: 7:30 am - 10:30 am
  • Sun: Closed
Special Operating Hours
  • 10/8/2022: Closed
  • 10/15/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Joshua W. 
Rating:
5.0

Customer did not leave a comment.

Joshua Q. 
Rating:
5.0

great bunch of people there--highly recommend

Robert P. 
Rating:
5.0

Return process was super easy. Everyone was kind and professional. Willing to help with local directions / questions as well.

Scott F. 
Rating:
3.0

Customer did not leave a comment.

Steven S. 
Rating:
4.0

Easy dropout procedure.

Brad S. 
Rating:
5.0

Used them several times. No Problems.

james L. 
Rating:
5.0

Customer did not leave a comment.

Cerenity R. 
Rating:
5.0

Customer did not leave a comment.

John F. 
Rating:
5.0

The folks there were very friendly and helpful.

Richard P. 
Rating:
3.0

Customer did not leave a comment.

William V. 
Rating:
5.0

Customer did not leave a comment.

marcell N. 
Rating:
3.0

no buckle on the dolly, what good is that?

EVON C. 
Rating:
5.0

Very, very, good customer service! We will use them from now on

janet W. 
Rating:
5.0

Very friendly staff made the return easy BTW the phone number you gave us is incorrect The correct number (706) 636-5090 Please make a note of it

Joseph B. 
Rating:
5.0

Very nice people very helpful

bobbie D. 
Rating:
5.0

Customer did not leave a comment.

William P. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
4.0

Slow leak developed in tire. Turned out to be large screw

John H. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Store personnel did everything right. Overall very good experience.

JEFF C. 
Rating:
5.0

The truck was ready on time and the rental and return were speedy. Great job.

JEFF C. 
Rating:
5.0

Great customer service !! With the Elljay rental and when I called the uhaul manager..very happy 😊

Wendell P. 
Rating:
5.0

Customer did not leave a comment.

BILL C. 
Rating:
5.0

The man who helped us was awesome and very helpful!! Made the experience wonderful!!

Domenique F. 
Rating:
5.0

great experience with customer driven results

Thomas W. 
Rating:
5.0

Very professional

Steve B. 
Rating:
5.0

Customer did not leave a comment.

Larry S. 
Rating:
5.0

Customer did not leave a comment.

Linda M. 
Rating:
5.0

Great operator.

Todd B. 
Rating:
3.0

I prepaid. Ordered moving pads/blankets, didn't get them. No refund and not ready to get refund.

Steven C. 
Rating:
5.0

All good

John F. 
Rating:
5.0

Customer did not leave a comment.

RAJENDRA K. 
Rating:
5.0

Very nice young man that even checked me in for the rental on his phone

KEVIN C. 
Rating:
4.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

Theodore S. 
Rating:
5.0

Quick easy process

Jeremy C. 
Rating:
5.0

I have no beef with Ellijay but....I reserved a uhaul a week earlier, much closer to home, in Chatsworth only to find out (the day before) truck would not be there. I spent $80 (in extra mileage and gas) more than needed because of uhaul's error (in Chatsworth office). That was not fair.

Roy A. 
Rating:
5.0

Friendliest, most knowledgeable place in North Georgia to rent a U-Haul!👍 Great service & hookup.😎👍. I will continue to be a repeat customer! 🙂

lance A. 
Rating:
5.0

Knowledgeable and friendly, very accommodating and professional.

Richard P. 
Rating:
5.0

Customer did not leave a comment.

Edward B. 
Rating:
5.0

Friendly, professional and prompt.

THOMAS W. 
Rating:
5.0

Customer did not leave a comment.

Marion O. 
Rating:
5.0

This was the friendliest most helpful experience I have had with any service. Very knowledgeable. Would defiantly use again.

Glen C. 
Rating:
4.0

The only problem was that the check in person wanted to charge me for not enough gas in truck during check in and he was looking at his hand held devise and then I showed him the paper work that I had from check out and he stated that he was looking at wrong amount on his devise and no additional charges were necessary. BAD INFO.

PERRY G. 
Rating:
5.0

Customer did not leave a comment.

Anthony E. 
Rating:
5.0

Customer did not leave a comment.

MARK R. 
Rating:
5.0

Customer did not leave a comment.

Mike H. 
Rating:
5.0

Customer did not leave a comment.

GLENN F. 
Rating:
5.0

Customer did not leave a comment.

Horace J. 
Rating:
5.0

Customer did not leave a comment.

LARRY S. 
Rating:
5.0

Great location to pick up a clean UHaul with fast friendly service. A pleasure to do business with!

DEBBIE S. 
Rating:
5.0

These guys are the greatest I have dropped of 3uhaul at this location and would highly recommend for pickup. Or drop off

RONALD S. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

These folks want to rent there equipment and treat you accordingly. They took the time I needed for questions BUT did not waste my time. They hooked up my trailer and later took it off. I'm encouraged that we now have a good local UHaul rental location.

james L. 
Rating:
5.0

Ensure the customer knows where the drop box is for the key after hours. Thank you.

Will V. 
Rating:
5.0

Customer did not leave a comment.

BILLY B. 
Rating:
5.0

Customer did not leave a comment.

BILLY B. 
Rating:
5.0

Tony was awesome. Very courteous and helpful.

Lee P. 
Rating:
5.0

Excellent customer service. Being a single female I usually get treated differently, but not here. Courteous, friendly and helpful. I highly recommend them.

Lea W. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

Better signage or online directions., the location is only visible when approached from the Noththbound lane of hwy 515. Staff is super friendly , a pleasure to deal with.

JOHN T. 
Rating:
5.0

These guys were probably the nicest I have ever dealt with. They will definitely receive my business again

charles B. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

NA. All was great.

Billy B. 
Rating:
5.0

Great friendly customer service!

Theodore S. 
Rating:
5.0

Customer did not leave a comment.

BRIAN Y. 
Rating:
5.0

Customer service agent was wonderful. Thank you for your help.

TODD C. 
Rating:
5.0

Customer did not leave a comment.

Theodore S. 
Rating:
5.0

The location was very easy to find. The gentleman who checked in my equipment was friendly, helpful and efficient. Will definitely rent here next time and recommend to others. Great job, Ellijay Tool Rentals!

Peter W. 
Rating:
5.0

The man who assisted me with this rental was excellent and friendly. Great experience. Thank you.

James L. 
Rating:
4.0

When I first called someone said $30 per day n fill up gas when done but when I checked my credit card I was charged $225 which I returned the truck the next day so I should be charged $30 a day but I was charged a whole week the truck had scratches on it n the floor board had dried mud on it

Charles B. 
Rating:
4.0

Address on the original order from U-Haul was wrong so we originally went to the wrong location and had to be redirected.

JAMES N. 
Rating:
5.0

Customer did not leave a comment.

Kenneth S. 
Rating:
5.0

Not a thing

William S. 
Rating:
5.0

Everything and the people were great!

TOM R. 
Rating:
5.0

Great place great employees

JEFFREY U. 
Rating:
5.0

Customer did not leave a comment.

Mary T. 
Rating:
5.0

Just advise them that no equipment is sold there, like boxes, ropesl.,ect.. However I found your computer sytem and phone completely useless and needs some IT work. Thank YOU

paul J. 
Rating:
5.0

Customer did not leave a comment.

Sandra D. 
Rating:
5.0

Customer did not leave a comment.

Charles F. 
Rating:
5.0

Excellent customer service.

anita C. 
Rating:
5.0

Very friendly gentleman (and helpful) will use them again when needed.

BOB S. 
Rating:
5.0

Tony went out of his way to make me feel comfortable with the rental. Very friendly and seemed like a down to earth person who truly cares about his customers. You have a gem of a person at this location...well done U-haul!

nasar A. 
Rating:
5.0

The personal were great very helpful and friendly. The place needs an update but there was a sign that they were moving to a new location which I think is a good idea.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

Lawrence T. 
Rating:
4.0

Customer did not leave a comment.

Kenny H. 
Rating:
5.0

Keep up the great work both the office team and yard team were better that I expected. The quick friendly service was above expectations Thanks all

Patrick P. 
Rating:
5.0

Customer did not leave a comment.

Rick C. 
Rating:
5.0

Customer did not leave a comment.

Linda D. 
Rating:
5.0

Customer did not leave a comment.

Linda D. 
Rating:
5.0

Customer did not leave a comment.

Kevin L. 
Rating:
5.0

Very friendly and let me drop off the auto transport on Sunday when they were closed so I could unpack the truck.

jacqueline T. 
Rating:
5.0

Customer did not leave a comment.

Tarl S. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
4.0

Customer did not leave a comment.

Roberta H. 
Rating:
5.0

Customer did not leave a comment.

MUHAMMAD A. 
Rating:
5.0

U-haul changed the location and size of the rental to a larger van. The location was fine, but the size was much larger than needed. The additional cost for the size change and the size change itself was not communicated. I thought you all had a $50 guarantee?

Wallace W. 
Rating:
5.0

Friendly and fast

Jeff J. 
Rating:
5.0

Customer did not leave a comment.

don S. 
No reviews have been submitted for this location.

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