My battery died. I had to use jumper cables to start the truck. I was disappointed and frustrated by the experience. Also the women who rented the truck at check out was horribly unprofessional. She used profanity including the â€œFâ€ word and I had to ask her to stop. She wasn't upset with me just how her day was going. The fact that I heard explicit profanity and the truck broke down was really disappointing. I would like to hear back about this. On a different note the lady who checked me in was very kind and helpful!Michael D.
Holts Mini Mart
(U-Haul Neighborhood Dealer)
Ellijay, GA 30540
- Mon–Fri5 am–11 pm
- Sat–Sun6 am–10 pm
- Free towing inspection
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Ellijay, GA 30540
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- 4.0 Average Customer Rating
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The location was convenient. The gas station attendants were helpful.Ulrick G.
This my favorite place to go as a woman.. comfortable.. friendly..all around..I have never rented a truck that wasn't clean n took care of .. Thanks for all you do 😊Martha S.
On the return to GA I live 1 mile near a u-haul facility. I put that location for the return on my reservation. Then when I get to FL the person a Reds told me that wasn't a option. I had to bring it back to Ellijay GA which is 18 miles away. I believe that I should be able to take your equipment to the closed facility. If you need to shift your equipment to another facility, you should do it. Overall your company truly sucks. This review is not about the pick up and drop off location. It's about how poorly the u-haul company is run.Robert P.
Trailer tail light on right side did not work. Had to use our own lights.Mark K.