Customer Reviews for Elliott Auto
(U-Haul Neighborhood Dealer)

298 reviews

898 N Gardner St   Scottsburg, IN 47170
(E Of I-65)

(812) 752-3053

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 12/24/2021: 8:00 am - 12:00 pm
  • 12/25/2021: Closed
  • 1/1/2022: Closed

Services at this Location:

Contact Us

(812) 752-3053

898 N Gardner St
Scottsburg, IN 47170
(E Of I-65)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 12/24/2021: 8:00 am - 12:00 pm
  • 12/25/2021: Closed
  • 1/1/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

STUART M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL O. 
Rating:
4.0

Customer did not leave a comment.

SARAH D. 
Rating:
5.0

Stop business with rose land in scottsburg IN. We reserved there first but no was there to help when we arrived. Waited 30 minutes then went to Elliots

JULIE J. 
Rating:
5.0

Customer did not leave a comment.

LYMAN T. 
Rating:
5.0

Everything went very well, couldn't have wished it to be any better.

Debby W. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY G. 
Rating:
5.0

Service was excellent and friendly.

Benjamin T. 
Rating:
5.0

Go back to or have aliuminum ramp handles cut or molding in to pull out end of ramp the ramp is aliitle heavy for the straps an straps rough on the hands when push ramp back in other then that truck is perfect

RAY P. 
Rating:
5.0

Service was great. We dropped off after hours. We called and told them the trailer was there. When we arrived it had already been checked in.

MICHAEL B. 
Rating:
3.0

When I made the reservation, I was told that about the shortness of available equipment at the location where I made the reservation, they informed me that I would received an email the next day with information to the pick up location, which was suppose to be close to the where I originally made the reservation. On the email I received they gave me direction to pick at a much farther place, when I contacted the original place, I was told that was the only placed, when I asked if the equipment could be pick up and deliver to a closer location by uhaul, I was told they were too busy to do that, and that I had no other choice but to go picked it up my self. Very disappointed in the far drive that I had to make on a rental truck from another company, which I had to pay for the extra miles.

David M. 
Rating:
5.0

Customer did not leave a comment.

Jackie N. 
Rating:
5.0

Easy in and out. The staff was in early so I was able to return trailer very quickly

TIMOTHY P. 
Rating:
5.0

Customer did not leave a comment.

STEVEN B. 
Rating:
4.0

Let the person renting the uhaul that there is a specific time they have to return them, and not just what day.

DAVETA S. 
Rating:
5.0

Best in town

ANDRE S. 
Rating:
5.0

Excellent people 👍

Daniel J G. 
Rating:
5.0

Customer did not leave a comment.

RYAN-THOMAS P. 
Rating:
3.0

Customer did not leave a comment.

PEGGY R. 
Rating:
5.0

Great people!

Philip B. 
Rating:
4.0

Customer did not leave a comment.

JAMES P. 
Rating:
5.0

Customer did not leave a comment.

GRACE C. 
Rating:
5.0

Everyone one was very nice and helpful at Elliot's Auto in Scottsburg!

HEATHER S. 
Rating:
5.0

Elliotts auto is very good place to do Business with family owned and operated.

Hugh P. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA S. 
Rating:
5.0

Customer did not leave a comment.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

Noah S. 
Rating:
3.0

Cut out the attitude... Next time you get an attitude and smart off to me for no reason I'm going to get an attitude ... I cuss allot when a disrespectful person gets an attitude with me... Work on your people skills ........

EDGAR B. 
Rating:
5.0

Customer did not leave a comment.

GERALD Q. 
Rating:
3.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

SHANNON D. 
Rating:
5.0

Customer did not leave a comment.

Ida S. 
Rating:
3.0

The location was a 45 mile round trip from my home. I had to ask the person to help me confirm my lights were working before I left. I had to sweep out the trailer once I got it home. However, the people working there were very nice/friendly.

Gary M. 
Rating:
5.0

The truck was old, engine was missing and revving up and down while idling, truck had poor gas mileage compared to other rental trucks I have used. Driver side mirror vibrated at highway speeds so bad you couldn't hardly see anything in it. Driver side window handle was broken and radio speakers were blown or something they cracked so bad when turned up. Had to turn them up quite a bit due to very loud road noise from the truck since the window let air whistle through. This truck should be serviced or retired. Rental location was quick and helpful, very friendly.

Anthony M. 
Rating:
5.0

Customer did not leave a comment.

Mary M. 
Rating:
5.0

Customer did not leave a comment.

BRENDA N. 
Rating:
5.0

Awesome people, the transaction was quick and easy and so was the drop off!

James L. 
Rating:
5.0

Customer did not leave a comment.

Hugh P. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM H. 
Rating:
5.0

Very friendly folks at Elliott Auto. Renting the trailer was as easy as it could be. I will go there again the next time I need one.

GARY N. 
Rating:
5.0

No issues

DANIEL M. 
Rating:
4.0

Customer did not leave a comment.

DENNIS R. 
Rating:
5.0

Nothing. You all were great

Darla J. 
Rating:
5.0

Elliott's was very courteous and answered all questions. Very polite and professional. Would definitely recommend this location to anyone renting a U Haul truck.

Glenna V. 
Rating:
5.0

Attendant was very helpful, courteous, efficient, prompt & friendly. Set everything up and I had no problems. Thanks!

Ronald D. 
Rating:
5.0

Can't think of a thing to change. Very good process, friendly people, and the equipment was great.

Thomas D. 
Rating:
5.0

Customer did not leave a comment.

Patricia S. 
Rating:
3.0

dark and spooky lot not well laid out to drop off things

Chris G. 
Rating:
3.0

Customer did not leave a comment.

sean R. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

I'm sure there's a reason for it (maybe parking garages) but the 6x12 trailer has such a low ceiling height that it was difficult to load. My sons and I are all around 5'9" and had to duck every time we entered it. This proved interesting when loading/unloading heavy items. It was also too short for my refrigerator and entertainment center. Overall the experience was good though.

Joshua M. 
Rating:
5.0

Customer did not leave a comment.

Wendy B. 
Rating:
5.0

Customer did not leave a comment.

Max M. 
Rating:
3.0

Great service. Easy to work with.

edward P. 
Rating:
5.0

Customer did not leave a comment.

Ronald H. 
Rating:
3.0

Not entirely the fault of this location, as they were not my original pick-up site. They did not have an appliance dolly or the full quantity of blankets which I had requested on my order. They did have the truck ready/available for my assigned pick-up time. The staff was extremely helpful and friendly.

dewayne T. 
Rating:
4.0

Customer did not leave a comment.

Patricia B. 
Rating:
4.0

Good job

JACK N. 
Rating:
4.0

Customer did not leave a comment.

VICTOR B. 
Rating:
5.0

Customer did not leave a comment.

Anna C. 
Rating:
5.0

Customer did not leave a comment.

Gale S. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

I use this location frequently and they are at the top of their game. No improvements needed.

Lisa B. 
Rating:
5.0

Customer did not leave a comment.

mike S. 
Rating:
5.0

Very friendly and helpful individuals at Elliotts. They were very busy and yet they saw to it that we were not delayed. Car Caddy was in very good condition and pick up/ drop off area was nicely maintained and clean. I recommend Elliotts and U-Haul . I've used U-Haul since 1967. This has been one of my better if not best experiences.

Warren S. 
Rating:
5.0

Checked my ball which needed to be tightened an he took in the shop and tightened. Very helpful and a pleasure to work with.

Dewayne R. 
Rating:
5.0

Excellent service.

michael M. 
Rating:
5.0

Customer did not leave a comment.

dwayne N. 
Rating:
5.0

Staff was very helpful.

Steven R. 
Rating:
4.0

Customer did not leave a comment.

Robert B. 
Rating:
4.0

Very friendly and made pick-up very easy and quick.

Heather J. 
Rating:
4.0

Customer did not leave a comment.

Christopher F. 
Rating:
4.0

More selection. Better location. I'm from Salem, 20 miles west, so it added to my long day of moving to return trailer. Overall trailer rental worked out great.

Jimmy S. 
Rating:
5.0

Customer did not leave a comment.

edward M. 
Rating:
1.0

The tire on the tow dolly tire developed a defect while traveling. Customer service was quick to dispatch a service call and they replaced the tire at no charge.

Cecil D. 
Rating:
5.0

Tell people about the deposit when they make the reservation!

Joshua B. 
Rating:
5.0

Customer did not leave a comment.

Leslie A. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY B. 
Rating:
4.0

Would not rent again if not completely full of gas. I still say I filled it to 7/8 line like I received they said it was 3/4apparently they look same just cost me $17 in gas after putting in $12 in gas and drove less than last time.

KIMBELY B. 
Rating:
3.0

Was told I could drop off trailer at any location and any city, but was charged $29 upon delivery!!! I was not happy!!!

Jeff K. 
Rating:
5.0

Very professional

joe S. 
Rating:
3.0

Uhaul will never get my business again. This was by far the worst experience I've ever had with them. They couldn't be honest and get me products that I needed. They tried to substitute a box trailer for a ramp trailer to move a lawnmower. They charged by card $500+ for this last rental because they did it wrong. Worst experience ever. Will NEVER rent from them again.

Holly G. 
Rating:
5.0

Stay the way you are

James G. 
Rating:
5.0

Customer did not leave a comment.

Monty M. 
Rating:
4.0

Customer did not leave a comment.

Larry B. 
Rating:
5.0

Outstanding customer service! Fast, friendly, courteous, knowledgable, helpful, superb service! HIGHLY RECOMMEND!!!!

Linda P. 
Rating:
5.0

They were a very friendly staff, very knowledgeable, and I would highly recommend their services!

tim J. 
Rating:
5.0

Customer did not leave a comment.

Ricky L. 
Rating:
5.0

Customer did not leave a comment.

Taylor C. 
Rating:
4.0

Customer did not leave a comment.

Taylor C. 
Rating:
5.0

Very friendly staff!

cathy W. 
Rating:
5.0

Customer did not leave a comment.

DAVID W. 
Rating:
5.0

Fantastic guy to work with. I'm not sure of his name but he helped me with my issues quickly and effectively

Drake C. 
Rating:
5.0

the 26 foot truck we had was very very warn. even the driver side door was almost off hinges, you had to lift up door and maneuver it to get it to line up and shut.

Keena F. 
Rating:
5.0

Thanks U-Haul for providing such nice equipment for our use!

Gary B. 
Rating:
4.0

Customer did not leave a comment.

Charles G. 
Rating:
5.0

The lights weren't working but they jumped in and reworked the trailer lights and got me moving. Very nice and easy to work with! Very helpful and made sure everything was working before I left!

pam C. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Lance O. 
No reviews have been submitted for this location.

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