Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The price we were quoted per day and what we were charged we’re not the same. We were charged approximately $15 a day more than we were told.
Linda R
Rating:
4.0
Customer did not leave a comment.
jennie p
Rating:
3.0
Customer did not leave a comment.
Rodney L
Rating:
5.0
Customer did not leave a comment.
Hannah B
Rating:
4.0
Customer did not leave a comment.
Dale B
Rating:
5.0
Customer did not leave a comment.
Barbara W
Rating:
5.0
Customer did not leave a comment.
stephen s
Rating:
5.0
Customer did not leave a comment.
JEFFREY C
Rating:
5.0
Customer did not leave a comment.
KEVIN T
Rating:
5.0
Customer did not leave a comment.
DEBRA B
Rating:
5.0
We were only able to receive a 26 ft at this location as not able to get a 20 ft. It worked out for our needs.
GUY C
Rating:
5.0
Easy and convenient rental experience. Would recommend highly. Reasonable price too. Tires looked nearly new.
MICHAEL G
Rating:
5.0
Customer did not leave a comment.
DEAN P
Rating:
5.0
Great service across the board.
Jeffrey P
Rating:
5.0
Customer did not leave a comment.
RICHARD J
Rating:
5.0
Customer did not leave a comment.
RICHARD P
Rating:
5.0
The staff at EFS were very helpful and the correct size truck was ready at the location when scheduled.
GUY C
Rating:
5.0
Customer did not leave a comment.
KENNETH H
Rating:
4.0
Customer did not leave a comment.
THOMAS J
Rating:
5.0
A/C worked great, truck road nice, lots of hp, and very clean inside
MARK H
Rating:
5.0
Customer did not leave a comment.
DAVID B
Rating:
3.0
Customer did not leave a comment.
Charles W
Rating:
5.0
Customer did not leave a comment.
THOMAS G
Rating:
5.0
Customer did not leave a comment.
MICHAEL H
Rating:
5.0
Customer did not leave a comment.
CAROL C
Rating:
5.0
Customer did not leave a comment.
CAROL C
Rating:
5.0
Customer did not leave a comment.
Michele T
Rating:
5.0
Customer did not leave a comment.
JEFFREY C
Rating:
5.0
Customer did not leave a comment.
ADAM J
Rating:
5.0
Customer did not leave a comment.
STEPHEN M
Rating:
5.0
Customer did not leave a comment.
DENNIS S
Rating:
4.0
Customer did not leave a comment.
CLINTON G
Rating:
4.0
You need to remove the double charge on my bill I only had the trailer for 24 hours and I got billed for 48. Please fix asap!
TIMOTHY L
Rating:
3.0
Last time I dropped off here they charged me extra on the app
BENSON G
Rating:
5.0
Customer did not leave a comment.
GREGORY P
Rating:
2.0
The whole experience was horrible and I was quoted a different price because they didn’t have the equipment and the lady with customer service said I would get a free upgrade which I didn’t. I still had to pay for the truck size that I was renting.
SARAH C
Rating:
2.0
Why was I charged extra for the drop off? No one to help me unhook. Felt ripped off
BENSON G
Rating:
3.0
Truck was okay, but had trouble running down the road -
PAUL C
Rating:
5.0
I can’t think of any changes to make in the great service I got here.
DENNIS S
Rating:
5.0
All good. Smooth experience
JEFFREY C
Rating:
5.0
Customer did not leave a comment.
VICTOR I
Rating:
5.0
Customer did not leave a comment.
Dennis S
Rating:
5.0
Great experience
DAN K
Rating:
5.0
Customer did not leave a comment.
Jim G
Rating:
5.0
N/A
STEVEN K
Rating:
5.0
This was a painless and immediate transaction. The staff were very polite and helpful. I will refer or recommend to any and all for there moving needs! Thanks
JOSEPH M
Rating:
4.0
Customer did not leave a comment.
KYLE F
Rating:
3.0
Efficient and seamless
JAMES M
Rating:
5.0
Customer did not leave a comment.
Andreas I
Rating:
4.0
My reservation was changed to a different location even though I had reserved my trailer a week in advance. This has happened to us before. Your reservation system needs to be fixed because right now it is really just a first come, first serve system.
STEVE W
Rating:
4.0
Customer did not leave a comment.
Claire G
Rating:
5.0
Customer did not leave a comment.
Mike H
Rating:
5.0
Customer did not leave a comment.
micheal h
Rating:
4.0
Customer did not leave a comment.
Steven B
Rating:
5.0
Customer did not leave a comment.
David B
Rating:
4.0
Customer did not leave a comment.
Rebecca C
Rating:
5.0
Customer did not leave a comment.
Joe R
Rating:
5.0
Customer did not leave a comment.
Curt S
Rating:
5.0
very good no issues...
GREGORY C
Rating:
5.0
Customer did not leave a comment.
Nathan D
Rating:
5.0
As always, very clean, very personable and very quick. I would recommend this location to anybody
William C
Rating:
3.0
Customer did not leave a comment.
Matthew T
Rating:
3.0
Just keep doing what you are doing.
Marlene L
Rating:
5.0
Great place to rent from. Great people!
Donald K
Rating:
5.0
Ely Flower and seed were wonderful. But its so frustrating to make a reservation for a trailer, and never knowing if one will be available. This can get very expensive.
Pat N
Rating:
5.0
Uhaul as a company needs to work on your online and before hours check in. I have used Uhaul several times and will continue to use you. The last 2 times I tried the before hours checkin and it didn’t work. Nothing received from Uhaul providing access to lock box for the keys. Had to wait around until they opened wasting 1-1/2 hours of my time
Dennis W
Rating:
5.0
Easy and quick drop off.
Stephen C
Rating:
5.0
Well done. The girl that helped hook it up/ disassembled was very educated on the matter. Keep up the good work
Greg P
Rating:
5.0
Customer did not leave a comment.
JETTA D
Rating:
5.0
Customer did not leave a comment.
Manni U
Rating:
5.0
Awesome service, attendant was patient and kind
GORDON C
Rating:
5.0
Customer did not leave a comment.
Karin T
Rating:
5.0
KEEP UP THE GREAT WORK !. MJK.
MARCUS K
Rating:
2.0
Rented uhaul, was told there was 1/4 of a tank. There was just under 1/4 of a tank. Wouldn't mind that, but when we returned it at the same level they called us the next day and said it was not at 1/4 tank. I usually love smaller places like this for renting but this was not cool.
Mythias L
Rating:
5.0
Customer did not leave a comment.
Claudia M
Rating:
3.0
The clerk did not check her math before she called me and turned an $800 bill into $4,000. She could have checked for an error before calling. I knew this was incorrect because I knew what my charges should be and asked to speak to a supervisor at her location. She was the supervisor for the day so she called a supervisor with uhaul company and he called me with the correct amount. Uhaul cimpany has an excellent support team!!!
CATHERINE F
Rating:
4.0
The communications between Ely Feed and Seed need to be improved. At the last minute we received a call from UHaul that the trailer we had reserved was not available. We were told we would have to drive approximately 70 miles to pick up the same one so we rented a different model. There were additional glitches along the way. The whole rental was made unnecessarily complicated.
Susan L
Rating:
4.0
Customer did not leave a comment.
GLENN L
Rating:
5.0
Customer did not leave a comment.
Gregg R
Rating:
5.0
The people of Flower and Seed of Ely, Minnesota are friendly, efficient and made sure I was satisfied.
Chris S
Rating:
5.0
Customer did not leave a comment.
Daniel E
Rating:
5.0
Customer did not leave a comment.
STACEY T
Rating:
3.0
Customer did not leave a comment.
Debra W
Rating:
5.0
Customer did not leave a comment.
Bruce S
Rating:
5.0
Customer did not leave a comment.
LEN C
Rating:
5.0
Customer did not leave a comment.
Karen P
Rating:
4.0
Customer did not leave a comment.
colleen B
Rating:
4.0
Customer did not leave a comment.
Gregory H
Rating:
5.0
Customer did not leave a comment.
Rebecca N
Rating:
5.0
Customer did not leave a comment.
JoAnn S
Rating:
4.0
Customer did not leave a comment.
Matthew k
Rating:
4.0
Customer did not leave a comment.
Amanda C
Rating:
5.0
We loved this location. Very friendly staff and easy drop off.
Jill H
Rating:
5.0
Customer did not leave a comment.
ruth c
Rating:
5.0
Customer did not leave a comment.
David H
Rating:
5.0
Customer did not leave a comment.
Nina H
Rating:
5.0
The folks here are very accommodating. Always willing to help.
