Customer Reviews for Emeryville Electronics

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Emeryville Electronics

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WAJID F.
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Online pick up and drop off is not a breeze as I would assume to be

Daniel M.
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Pick up was easy and quick. Very good service.

Iftikhar A.
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Customer did not leave a comment.

nick D.
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Excellent location very accommodating and helpful!

leroy R.
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Wonderful friendly stuff!!!

Michael L.
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Customer did not leave a comment.

Ellynn J.
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Call to let us know where our pick up was to be.

moj A.
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Customer did not leave a comment.

Richard B.
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Customer did not leave a comment.

Courtney M.
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Customer did not leave a comment.

Jagmohan S.
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Very nice service

Michael M.
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Customer did not leave a comment.

Bosko D.
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Excellent service once again. I reccomend this location

Bosko D.
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Excellent and fast service. Would definitely recommend to anyone

brad H.
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Called me to see how my move was going and to confirm my drop-off day and time. Created a space in their parking lot making it very easy to return the truck and trailer. Also, very accommodating in the day and time of return.

Jon T.
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Customer did not leave a comment.

Annie B.
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good service and friendly owners

Carrie S.
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Customer did not leave a comment.

Gus A.
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Excellent customer service

jeff W.
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nothing everything great

richard F.
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This location is small but customer service is excellent. 5 stars!

Harpreet A.
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Good

John L.
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The individual at the location was fine, very helpful and apologetic for the corporate failure and screwing me around. The total experience making me drive 200Km out of my way the day before , having to take a day off work, to pick up the trailer because you failed to get the equipment where you said you would when you would was unacceptable. Very reluctant to deal with U-Haul again given this rental. It is interesting you ask for review of front line people at pick up and drop off who have no control of the crappy corporate performance but don't ask for an overall review. How about a review of the systems that books these and then does not follow up on the promise and leaves its customer back into a corner at the last minute.

Jim W.
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Customer did not leave a comment.

michelle K.
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Customer did not leave a comment.

Anabelle G.
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Customer did not leave a comment.

nicole G.
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the online experience to return the u-haul was one of the worst experiences that I have in awhile, we spent over an hour dealing with the website as it kept kicking us back to the login screen.... then we called the support centre and waited over 20min and never spoke to anyone since we finally got through the process of the online return... what happened to returning the key in the bin and leaving... this was by far the worst part of a long day of moving and if this is the expected practice, we will not be using u-haul in the future

Carson R.
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Customer did not leave a comment.

Steve L.
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Both gents on site were kind and helpful

MARK G.
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It went well!

RICHARD O.
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Customer did not leave a comment.

binh D.
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Customer did not leave a comment.

Korey L.
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Very disorganized, multiple other businesses being run out of this location. Nice people but rest of yard and building needs alot of work

Jeffrey M.
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I dropped off after hours The uhaul app is garbage. Worst experience ever. I still don't know what my total cost is. Overall uhaul is a nightmare and I would rather make 10 trips in my personal vehicle than ever use this service again.

robin A.
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Very helpful, kind and informative.

ZSOLT M.
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Everything was great. Thanks.

Holly S.
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Customer did not leave a comment.

Margarie H.
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Customer did not leave a comment.

Joe R.
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I always go to the emeryville location because the customer service is always top notch.. equipment is always clean and ready to go!

shyam P.
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This place was a complete mess. I didn't know where to stand. Not only that...they charged me incorrectly for extra 2 days($226) without looking at my contract to see what the rate per day was ($40 per day). I would rather drive further to drop it off and pay the little extra gas..very poor service.

James G.
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Customer did not leave a comment.

john N.
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Inside of store full of boxes, they need to clean their office space up and make it presentable to customers.

Mark V.
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Customer did not leave a comment.

Pearl R.
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Customer did not leave a comment.

FERNANDO H.
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No Issues

Chris T.
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Customer did not leave a comment.

Rob L.
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We wanted to pick up the truck in Essex and because we were for some reason not able to we ended up having to pay for extra kilometres. Then we went to drop it off in dutton only to be told when we showed up that they don't do uhaul anymore and then had to drive to West Lorne. The whole experience was not good!

Patricia Wabi E.
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Customer did not leave a comment.

Cory M.
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I rented two trucks, three weeks apart, going the same distance. I was charged extra miles for the second truck, why the difference in allotted miles?

WILLIAM I.
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Customer did not leave a comment.

gabriel I.
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Customer did not leave a comment.

Scott D.
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He is Always to the point and friendly. Always a quick turn around here.

andre B.
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Customer did not leave a comment.

David B.
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Owner is extremely helpful! Great little pick up point.

Heike L.
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Customer did not leave a comment.

tanya R.
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Truck was not clean, attendant didn't even come out and validate anything (including gas level - which was wrong on the sheet).

DAVID B.
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The store was in Rough shape... but excellent service from the man working! Great small town customer service.

Chris B.
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I'm SRRY I have never left a bad review before but will never deal with that place again . It is a very very dirty place and makes uhaul look so bad I had so much problems with this place the day of pick up I waited 30min from 10:30 till 11am for some one to come even open the buisness then stood at counter for 45min and I have a prosthetic leg and was so sore . Then was overcharged and was told it would be fixed upon drop off. So I showed up at 9:15am and dropped car hauler and sat in my truck till 11:15 till someone finally showed up to open the buisness , then got in an argument and it got heated till I was able to speak to regional manager via the phone and was told I would be reimbursed by Tuesday at the latest . And I then thanked the manager and walked out of that dirty place I honestly was not once told , hey SRRY we are late opening or anything plus when I picked trailer up I thought some one was going to come look at trailer and make sure it was where I could back up to hook up but instead I had to get in and out of my truck to get close then had to push a half stripped car ahead so I could get trailer out. Now that would have been a lot for a guy with two legs . This place is giving you guys a bad name and I will make sure no one in my fam ever steps foot near that place . I wish I didn't have to say all these things but can't let this carry on.

BINH D.
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Customer did not leave a comment.

Paul K.
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Quick and easy to rent. Use this location whenever I need something.

Jennifer M.
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Customer did not leave a comment.

connie B.
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John was very professional I will definitely will recommend this uhaul rental location

Paul K.
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Have equipment ready and available at pick up time. Not that this was an issue this time but at other locations I have found the trailer I was getting to be buried at the back causing excessive delays moving everything to get to it.

ROD M.
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Customer did not leave a comment.

Ali M.
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Customer did not leave a comment.

Ellen V.
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great service

ray C.
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Customer did not leave a comment.

Daniel or Heike L.
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Customer did not leave a comment.

Debra C.
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I think everything was very good there nothing to improve have a great day. and thanks for being there when we needed you, Thanks again.

ray C.
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Customer did not leave a comment.

jeffrey B.
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Swiping charge cards was painful ... approximately 6 attempts.

Frank V.
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Customer did not leave a comment.

rod M.
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Customer did not leave a comment.

Brad B.
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Traffic deptmarment in Windsor Ontario was awfull

Linda M.
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Customer did not leave a comment.

Rodney M.
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Customer did not leave a comment.

Linda M.
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Customer did not leave a comment.

Scott D.
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Customer did not leave a comment.

HAZIM J.
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Great people

ray C.
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Customer did not leave a comment.

robert Y.
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If unit is dropped off at different location reduce your cost.

CONRAD B.
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Customer did not leave a comment.

Ryan T.
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Thanks for the great service.

jennifer J.
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Customer did not leave a comment.

vince A.
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Customer did not leave a comment.

Katherine H.
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Customer did not leave a comment.

CHRISTOPHER D.
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Customer did not leave a comment.

Vinko R.
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Customer did not leave a comment.

Gary M.
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I rented a trailer. Your trailers should have some type of tounge jack as lifting it manually is rather difficult.

Shane M.
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Customer did not leave a comment.

PAUL S.
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Customer did not leave a comment.

PHILLIP R.
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Customer did not leave a comment.

RALPH P.
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Nothing really...John was very personal and helpful. He loaned me his personal trailer hitch as mine was too low. Great service!

ANDREA E.
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Customer did not leave a comment.

STEVE E.
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The place was not open. A hand writen sign on the door pointed to an old drop box for paperwork that was not even weatherproof. It was simply a matter of unhooking the trailer and pushing it backin line with the others.

MARTIN H.
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Customer did not leave a comment.

MAREK M.
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Customer did not leave a comment.

GIOVANNI B.
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Very Friendly service

JEREMIE S.
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Customer did not leave a comment.

JESS T.
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John was very friendly and helpful

No reviews have been submitted for this location.

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