Customer Reviews for Emission Time

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Emission Time

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MIchael R. on

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No one was there during the Sunday hours when U-haul said they we open.

Dion T. on

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Customer did not leave a comment.

Timothy R. on

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Staff very helpful.

Jerry K. on

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Customer did not leave a comment.

Adam K. on

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Excellent service, very convenient, it would be even more convenient if you could buy tape and boxes on location.

Sammuel K. on

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Customer did not leave a comment.

Jeremy K. on

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I would say that they need to be more personable and friendly. They act like that last thing they care about is renting the customer a truck.

Marcus W. on

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I'm being charged for things I didn't use. Double charged for equipment

Joshua W. on

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Customer did not leave a comment.

John A. on

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Brent H. on

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Celestino L. on

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Ronald E. on

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Larry O. on

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A very good experience as always

James L. on

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Truck looked like it has never been washed. The windshield was filthy. The location was inconvenient without any onsite parking for my car. I wouldn't consider coming here again in any circumstance.

Kathryn T. on

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Gunder was especially helpful! He helped me figure out what hitch I needed for my car and helped me attach the rental trailer. Very friendly and just made the experience so East that I’ll definitely rent again from this location!

William P. on

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Customer did not leave a comment.

Alicia B. on

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matt W. on

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Pick up guy was so good it made the return hard to match. The line to return was 5 people long when I came in and the one employee was not nearly as quick. It was okay though.

GREGORY M. on

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Customer did not leave a comment.

Al M. on

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The computers were overloaded so it took over an hour to sign me out and then they gave me the wrong truck and a half hour later I had to bring it back. Wasted my whole morning.

McKenzie D. on

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There were a couple pieces of clothing and empty Gatorade bottles left from the previous users, but otherwise it was a fine experience!

Joe J. on

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Donnie R. on

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Need to be more pleasant

Charissa I. on

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Sanaz R. on

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for moving state need best truck my truck just good for moving inside city

David N. on

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I enjoyed doing business with Emission Time.

Alisha R. on

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They were extremely professional and processed my return immediately. I received the email with my final total, determined by the mileage, mere minutes after leaving.

Amber P. on

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The truck was dirty and your reservation representatives literally didn’t listen to a word I said

Mark L. on

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Customer did not leave a comment.

Kimberly S. on

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Have the gas more than a quarter tank as it is no fun to have to fill up a moving truck.

Daniel H. on

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DO NOT FORCE CUSTOMERS TO HAVE DOLLIES OR PADS IN THE TRUCK! I specified I DID NOT WANT these when I made the reservation, and yet there they were, taking up space in the truck, both this time I rented and last time. THIS IS BAD SERVICE, AND A RIP-OFF OF YOUR CUSTOMER! I paid for a full truck worth of space, and this takes away from that!

Thomas D. on

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Great U haul, Professional customer service and a variety of sized vehicles and equipment rentals. As a 25 year local resident I highly recommend U haul, making any move convenient and stress free.

Natasha E. on

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When we returned the equipment, without any explanation the worker just said they’d email us the receipt. We had to ask for her to go check the truck and I put the information into the computer so we knew what to expect.

Scott S. on

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Customer did not leave a comment.

Steven M. on

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The gentleman who greeted me was not helpful and was not happy that I was returning a one way trailer from California. He stated that he didn't have room for it. I showed him my contract which listed his location as the return location. Will NOT ever go to this location.