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Kevin P.
Customer Reviews for Ennis Feed
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not a thing. The people are already doing a great job!!!
Kathryn W.No help in hooking up trailer. I have not received at receipt as of today.
JAMES M.Nothing to improve service is great
Charles C.Not a thing! The lady helping me was so kind and helpful. I felt very valued as a customer!
Kathryn W.Went over and beyond to help me and the situation o was put in from another uhaul spot. The staff was generous and effective helping with problems and finding solutions
STACY Y.Maintain equipment better ended up blowing a tire out
Matthew G.Nothing, so far this has been the best U-Haul place in town I've had the best experience with.
Julio M.BEST rental experience I have ever had!! Staff was friendly and very helpful. Would certainly rent from this location. Keep up the good work!!
MICHAEL GEORGE P.Truck windows were not clean. Headlights need adjusting as the right one pointed to right curb line ,but don't know where the other light was pointing and made driving a little tough at night. People at rental were very nice. If I need to use rental place again, I will. .
GUADALUPE A.The staff was super nice and the rental was quick and easy! The rental return was quick and easy as well! Will definitely use this location from now on!
John S.Excellent customer service from start to finish!
DON L.Fantastic!
ALLEN M.Make sure to listen to the customer because I knew which trailer would work for what I needed, but people make mistakes. And they were great had a good attitude.
TEMISHA N.The trailer had no jack. There was no one there until 15 minutes after they were supposed to open. I took my trailer back a day early, and an hour before their sign, and the owner said they were closing Saturday, but there was no one there to unhook me. Fortunately one of there customers came to pick up feed, and was kind enough to lift the trailer tongue off my truck ball.
VALERIA D.Unable to contact by phone and unable to leave a message due to the voicemail being full.
Donia B.Equipment had a lot of wear and tear NOT the location's fault
CHESTER P.Just keep doing what your doing. Excellence business!!
TERRY H.Customer service and everything was great!
CRYSTAL ANNEQUEN J.No issues at all. Great customer service.
RODNEY C.The location and the gentleman I talked to was excellent. Your Uhaul hotline or call center or whatever sucks ass!! Someone there called me about being late to pick up my uhaul AFTER I talked to the representative on site and explained the situation. He later canceled my reservation. THIS IS NOT ACCEPTABLE!! Luckily, the gentleman on site saved my truck but this was just ridiculous
ANTHONY G.Very pleasant!
KENNETH B.Prices are perfect for in town move — thank you for the use of your truck
AMY E.To make your difficult or hard task start off easy, the sale person was polite and Pleasant. I think her name was Karen. No problem with the vehicle the truck had a cold a/c, clean, smooth ride. Returning the vehicle was just as polite and pleasant. They would make me to come to that location to rent a uhaul. Thanks for having people like them in times like these.
JANICE C.They were closed. Long before their actual closing time. We had to finalize everything on the phone website which was time consuming standing in the hot as in to answer questions and take pictures.
CAROLYN M.Great customer service clean equipment best uhaul rental I have been dperienced
DONNA W.Everything was great! The lady that assisted me was wonderful!
MICHAEL A.Need quicker response when's truck is broke down . Other than that everything was great.
DANNY H.Ppl that work there were great. Don't change anything.
BARBARA L.Quick and easy drop off! Friendly service!
NICOLE C.The lady was so helpful and also the man both help my husband with the car indeed I'll recommend this place both of them always had a smile on there face made my day thank you both.
MARIA N.Everything was great and a very easy process to get in and get out with great customer service start to finish!
JOHN R.Wonderful, lovely people.
Kelly B.Was charged for 2 days when only used it one day still trying to get it straightened out first time this has happened been using u-haul a lot of years
CHRISTOPHER B.Customer service was excellent
BRANDY D.Keep good customer service!
KENNETH H.Although very helpful, she was too busy trying to run u-haul as well as a feed store. She was checking me out, only to leave and help other customers in the feed store. When I finally was checked out, I sat outside for awhile waiting for help to hook up the trailer to my car. I had to go in 2x to finally get help. She was directing me to back up and had me back up hitting my car with the trailer latch. She finally called her helper. He was great, polite! She has him waiting on people, checking them out and pulling feed from the storage to car. She is very disorganized and does not know how to manage.
MARGARET C.Owners were very knowledgeable as well as helpful. Will definitely rent there again. David F
RAYMOND F.The people that run this location are very friendly and helpful. They are amazing.
CASEY H.This location was very friendly and helpful. I was in and out in no time.
CASEY H.Great customer service and equipment worked perfectly.
JULIE F.Nothing I love the location and family feeling when renting from this location
Cynthia C.Maybe a cup of coffee 🤔
lee M.