Customer Reviews for Entertainment Plus
(U-Haul Neighborhood Dealer)

476 reviews

5401 Temple Dr NE #107   Calgary, AB T1Y3R7

(403) 280-0352

Location Hours

  • Mon-Sat: 12 pm - 6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(403) 280-0352

5401 Temple Dr NE #107
Calgary, AB T1Y3R7

Services at this Location:

Location Hours

  • Mon-Sat: 12 pm - 6 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The location is easy to use.fast and friendly. I was suprised .He is honest and resourceful. I highly reccomend this place..Thank you entertainment One for your help.

Justus B. 
Rating:
5.0

Customer did not leave a comment.

Sharon W. 
Rating:
5.0

Efficient and effective client customer experience.Very useful.Many Thanks to the location,I was able to assist a family move to their future..Tha k you UHAUL

Justus B. 
Rating:
5.0

We were looked after very well and we apreachiat the staff goingout of there way to accomodate us all last minute plans. THANK YOU Evrey thing went perfect. Rodger and Ellen Dolo

rodger D. 
Rating:
1.0

Why does you guys charge me $40.48 for fuel even after I fuel up to the required point.The invoice show I fuel up only 3/4 quarter.Infact I fuel up more than 3/4 quarter.I have a picture.So it's completely loot by you guys.I would never recommend someone to use uhaul. Thanks

harinder D. 
Rating:
3.0

Customer did not leave a comment.

Jordan T. 
Rating:
4.0

Customer did not leave a comment.

Jericho P. 
Rating:
5.0

Everything was good.. as long as you get vehicle on weekend... 😀 Just make sure they are available as early as 9 at all locations !

Kaushal G. 
Rating:
4.0

Very good customer service. Keep it up.

Mohamed A. 
Rating:
4.0

Price per KM seemed ridiculously high. $1.50/km I mean come on.

Mahmoud K. 
Rating:
3.0

This location ripped me off over charged me for one day

MCNEIL D. 
Rating:
5.0

It was a pleasurable experience brand new truck that's first ever happen with me from U-Haul

JAMAL H. 
Rating:
5.0

I live far from this location but I rent my truck from entertainment plus all the time and never have any problems so far. I always park my car over night so very convenient for me.

BOUTET G. 
Rating:
5.0

Great service clean truck. One stop shopping mall. Full tank gas. Customer service was good. Thanks

amber lynn H. 
Rating:
5.0

It was my first time and this U-Haul location have all size of trucks. Only reason for five star is over night parking was a bonus. Check this location out.

nicole K. 
Rating:
5.0

Ok service ok truck ok U-Haul

lovpreet S. 
Rating:
5.0

Nothing against dealer service was good. It's uhaul needs to improve their services on their end.

pardeep S. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer did not leave a comment.

Erika C. 
Rating:
1.0

The guy who is running the shop didn't ask me if I needed insurance or not but put it on my credit card. Also his customer service was the worst. He charged my for gas even I filled it up . He charged me extra. Worst man and service

Yadwinder S. 
Rating:
1.0

When I took up uhaul rent, it was discussed for $204 but later they charged $294 in my credit card, so far I have called the head office but no reply. This is one kind of fraud

Prakash P. 
Rating:
5.0

Customer did not leave a comment.

Jadon O. 
Rating:
3.0

I booked the truck 3 weeks before i needed it. I then got a phone call 2 days before pickup to say that the vehicle is not available for my booking. I had an email confirming the booking with a reservation number. I had to change my plans because the booking was effectively cancelled. This is unacceptable. If i had a booking then the vehicle should be available.

David D. 
Rating:
5.0

Customer did not leave a comment.

AJAY M. 
Rating:
2.0

Customer did not leave a comment.

Corrine B. 
Rating:
5.0

I rented a truck from here And returned the truck late night the store was closed and store didn't charge me for extra day Happy with there service. And I got my refund right away. So ya I will say good service.

Eaglefeather L. 
Rating:
5.0

Good experience. All size of trucks are available at this location no long line ups. No problems with gas or mileage. Thanks

Jaspreet S. 
Rating:
5.0

Customer did not leave a comment.

promad C. 
Rating:
5.0

Everything was ok. No issues. Truck was also clean. I rented here before. My reason for choosing this location is that I get long term parking and it's safe to park here.

jagjeet S. 
Rating:
5.0

All I like was long term parking while I rented the truck. Truck was clean service was good.

Divine T. 
Rating:
5.0

Truck was clean like new good service good location good experience quick in and out no lines ups. Thanks

PREEKMAL SINGH G. 
Rating:
5.0

I rented the truck for one full day and was late for bringing the truck back. Clerk didn't charge anything extra very accommodating. Five star service my personal experience. I recommend this location to rent your next truck here. I left my car over night and no issues. Thanks U-Haul/entertainment PLUS

hayder K. 
Rating:
5.0

Central location all entities available in that plaza got all my moving supply from dollarama. Service was also great. Truck was clean. Turn out to be a big help. Professional

anil kumar V. 
Rating:
5.0

Very clean truck quick helpful explained all about the truck easy pezee. First time great experience. One stop shop and next to no frills & dollarrama. No line up.

amandeep K. 
Rating:
5.0

Gas was full, clean van, no problem for parking. Prompt service. Recommended location

prabhot S. 
Rating:
5.0

Friendly service, over night parking was a bonus. Clean. Recommend to everyone

Harbhagwan S. 
Rating:
5.0

Regular here, best knowledge of equipment tons of parking

mahammod H. 
Rating:
5.0

Great service. Thanks

peter O. 
Rating:
5.0

Customer did not leave a comment.

Wellie D. 
Rating:
4.0

Customer did not leave a comment.

Patrick T. 
Rating:
5.0

Customer did not leave a comment.

jason G. 
Rating:
4.0

Customer did not leave a comment.

randy F. 
Rating:
5.0

Customer did not leave a comment.

jason G. 
Rating:
4.0

Before entertainment plus i went to another location called Sunrise. Owner was very rude. Dont know how to respect coustomer's. I left proffessionally. He dont even tried to get back coustmer. Dont reccomend sunrise u haul location at all.

GurpreetSingh S. 
Rating:
1.0

I dont know why the hell it was that expensive and the u haul was not clean not ready

Ali S. 
Rating:
4.0

Customer did not leave a comment.

ngoni Z. 
Rating:
5.0

Customer did not leave a comment.

jason G. 
Rating:
5.0

Customer did not leave a comment.

jason G. 
Rating:
5.0

Customer did not leave a comment.

Kemal T. 
Rating:
2.0

We selected online pick up so we did not have to go inside the store. To find out that this location does not offer it Why give it has an option when booking if it is not available.?? The van also smelled like an ashtray

Kimberly D. 
Rating:
3.0

The website on mobile is awful! It didn't send a text notification to check the vehicle until I was already driving, it kept glitching while I was trying to book, it lied and said the location was open until 8:00 when it was actually open until 7:00 (I specifically booked the drop-off time for 7:30 so I could do it in person), it kept refreshing and not letting me submit a photo of the gas gauge and odometer, I wasn't even informed that I needed to refill the gas tank until I was trying to return it, and the glitches with the website turned me being there 10 minutes early to me being late. I was unable to check it in, thus I was charged an extra $20 for no fault of my own. I had no choice but to leave it there to be checked in upon opening. The location itself was fine (though the door was really stiff) but the website is HORRENDOUS.

renee P. 
Rating:
5.0

Customer did not leave a comment.

Kheng Kheng T. 
Rating:
5.0

Customer did not leave a comment.

Paulo Manuel D. 
Rating:
5.0

It would be better to have a visible key drop box instead of the small slot.thank you

Om T. 
Rating:
4.0

The Only reason I couldn't give a 5 over a 4 is at some the trucks are closer and not being used as a bench at the end of the parking lot, unfortunately i don't think it can be helped on this location.

Jeremy M. 
Rating:
5.0

Customer did not leave a comment.

Shawn L. 
Rating:
2.0

What you say ,you will do

sukpal S. 
Rating:
5.0

Customer did not leave a comment.

Deborah Gaylene R. 
Rating:
5.0

Great customer service. Over night parking was a bonus. Truck was clean and 👍

ghazala N. 
Rating:
5.0

I book a small truck & rented truck was late so the location upgraded me for bigger truck no extra cost and worked out good. Employee was very prompt. Served well thanks

parneet S. 
Rating:
5.0

I rent from this location for the first time and I was impressed with the quick service and clean truck.

anna T. 
Rating:
1.0

Got over charged on mileage yet I took pic of before and after.

Maureen Ann H. 
Rating:
5.0

Booked online for an 8:30am pickup. Received email from Uhaul confirming pick up time. Location doesn't open until 11:30am, lost 3 hours waiting. Not pick up locations fault, U-Haul themselves screwed this one up. Pick up location was very friendly and accommodating.

SHANNE S. 
Rating:
1.0

Please contact me. I was charged for a move I did a month ago and already paid for. I did NOT recieved everything I ordered for my move and overall am very upset with my experience after I denied the extra charges. I will be contacting the highest U-Haul representative I can to discuss further.

Jakub G. 
Rating:
5.0

Customer did not leave a comment.

Harpreet S. 
Rating:
1.0

BE CAREFUL!!. Make sure before getting the car, have somebody to look on the car mileage and take pictures. I drove the car for 3.1 miles only during community cleanup but they charged 14 miles. Unreliable system and knowing that you have an option to checkout by phone. Never recommend U-haul anymore.

Geronimo C. 
Rating:
1.0

They charged me too much and I'm trying to call them they always said call the store and nobody answer it and nobody wants to call me back and follow up my concern was really disappointed as this is not the forst time I experienced it was really upset

arvin P. 
Rating:
4.0

Customer did not leave a comment.

Donna P. 
Rating:
4.0

Customer did not leave a comment.

Manpreet P. 
Rating:
4.0

Windshield washer fluid would be nice.

Donna P. 
Rating:
5.0

Customer did not leave a comment.

Brett L. 
Rating:
4.0

Customer did not leave a comment.

Brett L. 
Rating:
5.0

Thank-you Monty

Donna P. 
Rating:
4.0

Customer did not leave a comment.

ABDULLAH A. 
Rating:
4.0

Good service

Dean H. 
Rating:
5.0

Thank-you Monty, for all your help

Donna P. 
Rating:
1.0

Absolutely horrible service, truck was filthy, not following health and Sanitization practices for pandemic. Disgusting.

anne D. 
Rating:
3.0

I was under the impression that I would get 200 kilometres a day for free. My statement says you charged me for all kilometres driven. What gives? Not at all happy with this.

Bryan F. 
Rating:
5.0

Customer did not leave a comment.

Philip O. 
Rating:
3.0

Customer did not leave a comment.

Edgard F. 
Rating:
5.0

Customer did not leave a comment.

Donna P. 
Rating:
3.0

I was very upset that they were going to rent out the truck to some one else as we were on our way to pick it up. We were there approx. 25 minutes after 12 noon. Nothing was said about a "time limit" on picking up the truck. This business doesn't even open until 12 noon.

christopher S. 
Rating:
4.0

I need a refund of the insurance I was charged as the shop guy thought I said I don't have insurance but I did . Also need a receipt for the total Thanks

lenny P. 
Rating:
3.0

Have to wait a bit longer because of computer problem.

Jose P. 
Rating:
5.0

I always rent in this location,truck is always available and the one who manage is really nice and explain everything about the rental.

allan D. 
Rating:
5.0

Just want to say that the man behind the counter was excellent. The truck wasn't very clean though, and had some items left in it from the last client.

Daniel J. 
Rating:
1.0

Employee is rude but. Not the Manager. The employee can't explain well. Charging us 2x and holding the money after we retuned the vehicle.

josefina H. 
Rating:
5.0

The staff at Entertainment was very helpful. It is a great location.

Gunveer S. 
Rating:
5.0

Customer did not leave a comment.

Dwayne L. 
Rating:
5.0

Best U-Haul location to rent trucks/vans over night parking great service. No line ups quick in/out recommended to all

abdulmesih S. 
Rating:
3.0

Customer did not leave a comment.

Isaac S. 
Rating:
1.0

over charged me on kms driven

Nick L. 
Rating:
5.0

Very good experience. Thanks

Michael W. 
Rating:
5.0

Customer did not leave a comment.

Lorraine P. 
Rating:
5.0

I was suppose to pick up truck from other location but whenever I call this location they always have truck & vans available for rent. No line up quick in & out. Thanks

rufal B. 
Rating:
5.0

Prompt service, very professional, company protocols been followed well. Clean truck. Thanks

gurpreet D. 
Rating:
5.0

New truck Good service Good over all

EDUARDO V. 
Rating:
5.0

Very handy location, everything available in this plaza. Always great experience

june A. 
Rating:
5.0

Long story short, five star experience

muhammad S. 
Rating:
5.0

Great customer service brand new van. Lots of Parking ??

harjit S. 
No reviews have been submitted for this location.

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