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Zahi E
Customer Reviews for Entertainment Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was so much snow on top of the vehicle & snow brush , a big company like this should keep a snow brush for windshield cleaning & all the doors !
Talal ZNo comment
Randolf BIt’s good
Lovepreet SThe location wasn’t opened at the time that was stated. Ended up picking up the truck later than booked. The truck was in poor condition when picked up. It was functional but not a great experience overall.
Reginaldo RNice
Santosh RI had very nice experience
Dawit AThe vehicle has no fuel cap on it.the employer at entertainment plus was very rude and un friendly
nidhin cI had a lot of issues picking up my truck at 10am. The lock on the truck was faulty and couldn't get it unlocked to access the keys until 11:45am. I wasted almost 2 hours of my time because of this faulty lock and the office was not opened until 11:30am.
Jose SIf You add thé lremp Inside thé truck Will be more better
muleka tJust all customer Statement By email
samuel b$19.99 base fee 99 cents per km (34 total kms driven = $34 dollars) Total bill should have been approximately $55-60 max yet was billed $130. Truck was filthy and had two tires with low air pressure. No receipt provided. Genuinely appalling.
Patrick SNo spare tire, only tyre reel in Cabin, what happens if get Flate. Who pays Expence and time
Sadru NEXCELENT SERVICE. I AM HAPPY AND ALSO RECOME TO FREINDS
Sadru NI was told a different price (per Kms) on phone and when I went to pickup the vehicle I was told a higher price Very unprofessional
mehui aGood luck
Ahmed AVery good
kuldeep kThe man running the location was incredibly patient and humourous with my struggles. He was very helpful despite the disruption to his business in order to help me!
CHELSIE GGreat service
JAGRUP GClose to me. Monty was great to deal with. Easy
beryl rClean and clear instructions no hidden or shocking charges
maryam sVehicle is not clean and the person who help me at the store asked me to do his job which is to check the mileage of the vehicle before I pick it up and the vehicle has very few gas on tank. Vehicle is not inspected prior to my use.
Gerald PVechile was dirty inside and out ran extremely rough like it had no muffler could have been cleaned and better maintained engine light was on as well
Lila Splease improve your respond time for complains
Ralph DThe location is easy to use.fast and friendly. I was suprised .He is honest and resourceful. I highly reccomend this place..Thank you entertainment One for your help.
Justus BEfficient and effective client customer experience.Very useful.Many Thanks to the location,I was able to assist a family move to their future..Tha k you UHAUL
Justus BWe were looked after very well and we apreachiat the staff goingout of there way to accomodate us all last minute plans. THANK YOU Evrey thing went perfect. Rodger and Ellen Dolo
rodger DWhy does you guys charge me $40.48 for fuel even after I fuel up to the required point.The invoice show I fuel up only 3/4 quarter.Infact I fuel up more than 3/4 quarter.I have a picture.So it’s completely loot by you guys.I would never recommend someone to use uhaul. Thanks
harinder dEverything was good.. as long as you get vehicle on weekend... 😀 Just make sure they are available as early as 9 at all locations !
Kaushal GVery good customer service. Keep it up.
Mohamed APrice per KM seemed ridiculously high. $1.50/km I mean come on.
Mahmoud KThis location ripped me off over charged me for one day
MCNEIL DIt was a pleasurable experience brand new truck that’s first ever happen with me from U-Haul
JAMAL HI live far from this location but I rent my truck from entertainment plus all the time and never have any problems so far. I always park my car over night so very convenient for me.
BOUTET GGreat service clean truck. One stop shopping mall. Full tank gas. Customer service was good. Thanks
amber lIt was my first time and this U-Haul location have all size of trucks. Only reason for five star is over night parking was a bonus. Check this location out.
nicole kOk service ok truck ok U-Haul
lovpreet sNothing against dealer service was good. It’s uhaul needs to improve their services on their end.
pardeep sThe guy who is running the shop didn't ask me if I needed insurance or not but put it on my credit card. Also his customer service was the worst. He charged my for gas even I filled it up . He charged me extra. Worst man and service
Yadwinder SWhen I took up uhaul rent, it was discussed for $204 but later they charged $294 in my credit card, so far I have called the head office but no reply. This is one kind of fraud
Prakash PI booked the truck 3 weeks before i needed it. I then got a phone call 2 days before pickup to say that the vehicle is not available for my booking. I had an email confirming the booking with a reservation number. I had to change my plans because the booking was effectively cancelled. This is unacceptable. If i had a booking then the vehicle should be available.
David DI rented a truck from here And returned the truck late night the store was closed and store didn’t charge me for extra day Happy with there service. And I got my refund right away. So ya I will say good service.
Eaglefeather LGood experience. All size of trucks are available at this location no long line ups. No problems with gas or mileage. Thanks
Jaspreet sEverything was ok. No issues. Truck was also clean. I rented here before. My reason for choosing this location is that I get long term parking and it’s safe to park here.
jagjeet sAll I like was long term parking while I rented the truck. Truck was clean service was good.
Divine TTruck was clean like new good service good location good experience quick in and out no lines ups. Thanks
PREEKMAL SI rented the truck for one full day and was late for bringing the truck back. Clerk didn’t charge anything extra very accommodating. Five star service my personal experience. I recommend this location to rent your next truck here. I left my car over night and no issues. Thanks U-Haul/entertainment PLUS
hayder kCentral location all entities available in that plaza got all my moving supply from dollarama. Service was also great. Truck was clean. Turn out to be a big help. Professional
anil kVery clean truck quick helpful explained all about the truck easy pezee. First time great experience. One stop shop and next to no frills & dollarrama. No line up.
amandeep kGas was full, clean van, no problem for parking. Prompt service. Recommended location
prabhot SFriendly service, over night parking was a bonus. Clean. Recommend to everyone
Harbhagwan SRegular here, best knowledge of equipment tons of parking
mahammod hGreat service. Thanks
peter oBefore entertainment plus i went to another location called Sunrise. Owner was very rude. Dont know how to respect coustomer's. I left proffessionally. He dont even tried to get back coustmer. Dont reccomend sunrise u haul location at all.
GurpreetSingh SI dont know why the hell it was that expensive and the u haul was not clean not ready
Ali S