Great service
DAVE P
Customer Reviews for Equipment Repair Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Well run operation. In and out with no problems. Friendly service.
David PAgain, staff at this location was great. I do not recommend uhaul overall.
Britley GThey were great! They went out of their way to help me.
Stephen BLots of disconnects with U-Haul instructions for Drop off. Attempts to use the app and to call in for support resulted in several phone hangups and disconnects and redirected calls with about five different people at Customer Support. Overall very stressful day. Felicia at the Forsyth, GA drop location was very helpful and helped me with the drop off process.
Pamela BBest location for renting! Nicest people to deal with! I will always go there
Kevin RVery helpful
WILEY CThe for having great customer service.
Gloria DNothing
BEVERLY AThe staff was excellent. They took care of the situation and proceeded to check in truck and complete process correctly. We were charged appropriately with no issues. Will definitely use this facility again.
Justin DNew model trucks.
NANCY AThe people at the pick up/drop off location are very nice and courteous. I rent an auto transport once a month and will always try to make arrangements to deal with this location.
Kevin REasy drop off for Sat afternoon
Dan BThe customer service was excellent!
amelia hGood job
Dan BThis was the Bright Spot in my rental. THREE other locations said they had a truck, I had a reservation and didn't have a truck or closed earlier than their posted hours. I would NEVER recommend 2 of them. The third that closed early, I've rented from before and I would still recommend but would recommend renters would CALL BEFORE GOING THERE.
Eloy BVery helpful staff. I will use them again A+
randall hGreat experience! The lady that works at that location is wonderful!! The truck was clean and ready for pick up!
Fred OVery helpful.
Angela WStaff was very friendly and accommodating. I would highly recommend them.
Vicky YGood job on my renter.
Tammy LThe UHaul was clean but Ragedy, it sounds loud when cranking up, the gas hand wouldn’t move- despite me putting $65 in there. When you get up to around 60-65 or more on the interstate it shakes. It’s so shaky that the right mirror keeps rotating to the right with the shaking
Shamika MNothing
HORCE CThe best!!
Virgina BEverything was great: customer service, equipment, etc!
Winfield THad a positive experience. Went on a Tuesday between 12pm and 1pm and they are at a bible study during that time. Nice to see people living by God’s word and will return to this location.
Jeremy HYou guys are the best to ever do it!!!!
SHABERIA ZNo complaints. Nice, accommodating people. I will continue to use this location for future rentals.
Kevin RI will always come back and recommend anybody to get a storage the staff are very friendly and work with you
KATHY J | Overall ExperienceThe nicest people that you could ever meet. I was not from the area but they treated you as a friend
mike rAlways top notch! Never disappointed in the service received
Kevin RVery friendly and helpful!
Jason AThe storage needs to be well secured from rodents. The rodents destroyed my new upholstery bed. They ate into it. They destroyed my leather boots eating into it and ate up my important documents . It was a mess in there when I moved everything out.
CYNTHIA C | Overall ExperienceExcellent customer service. Staff went above and beyond. I will rent from them in the future.
Thomas SGreedy customer service!
MATTHEW MThe vehicle was full of aints! Was charged $80 originally and then the final charge ended up being $104!! Will definitely not be using this place or recommending this place ever again!
Richard JWe dropped off our truck and dropped the key in the box. We did not go in to the drop off location. Thank you
Janie MNothing- my only complaint is there was no lock on the back of the UHaul for securing items if needed. It closed but no lock
Shamika MYou changed the equipment on us, made us take a bigger truck which was not wanted.
Kristy YI set a pick up time they called me a hour and half before asking me to pick up early and did not give any instructions on how to check it in because they wanted to leave before hours of closing and no one wanted to come back to check it in also said just to bring it back and just park it in an area that it could be taken. I have use Uhaul for years no problems but I had to look up how to drop off and check in my self.
Chelsea PEveryone was great! Great experience!.
SHIRLEY MSuper easy prices! Have used this location many times!
REGINA KExcellent customer service. Staff was nice and friendly and very helpful
BIANCA MExcellent staff....very helpful and knowledgeable.
W SWas not even open at the time I was supposed to get my truck. Had to wait 45 minutes for them to open. Then I used less miles then expected and was charged more then quoted.
ERNEST AEverything was handled fine with this rental however a discount I was told would be applied had to be done by a supervisor.
RICHARD AAlways use this location, Felicia is great!
Felicia LRenting our Uhaul was really quick and easy. We needed it last minute, they had no problem accommodating us. We will always use this location!!!!
SELENA NWill rent there again. Very good service.
LARRY TGreat customer service at check in. Super friendly and well ran.!
James RIt was closed
JOHN MNothing everything was set and ready to go fastest I ever rented @ uhaul! Great customer service
Darrick BBetter customer service and clear rates and prices because the aftermath receipt I received in my email did not match what I paid I'm waiting on a representative to get back with me on that.
Jonie TYour staff was great especially the lady at the desk. I forgot her name. Please remind your customers to be prompt with their truck return.
Mary PI just wanted to say how professional and courteous everyone was during our rental experience. I will always refer friends and family to both locations. I will always use the Forsyth, GA location!
marie MNothing, very friendly and helpful.
Charles BExcellent experience overall, fast pickup with the friendly staff, and a clean, spacious yard. Will definitely use these guys again!
Jessica LReally easy to schedule pick-up, really convenient and inexpensive way to have a ton of extra space for luggage on vacation.
David MGreat experience!
STEPHANIE B | Overall ExperienceConvenient, clean and affordable
LAURIE W | Overall ExperienceIt`s good for what I need it for.
Privacy R | First ImpressionsGreat location, friendly staff. They answered any and all of my questions and concerns.
Privacy R | First Impressions