Customer Reviews for Esso Smoky Lake
(U-Haul Neighborhood Dealer)

7 reviews

5504 44 Ave   Smoky Lake, AB T0A3C0

(825) 843-2008

Office Hours

  • Mon-Sun: 8 am - 5 pm

Services at this Location:

Contact Us

(825) 843-2008

5504 44 Ave
Smoky Lake, AB T0A3C0

Services at this Location:

Office Hours

  • Mon-Sun: 8 am - 5 pm
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

We booked a 6x12 moving trailer a week before our move and we received only a text at 5pm the night before our long distance move that our trailer pickup was now 1.5 hours away from our house. We called that place and they didn’t even have the 6x12 trailer that we had requested! We spent five hours calling everywhere but the customer service was atrocious and we ended up having to take that ridiculously small trailer to get a fraction of our belongings moved. We arrived to a muddy field with staff that knew nothing and the brake cables weren’t even long enough to reach the truck! We will never ever use this company again and would appreciate a full refund for the absolute headache this was for us. It was absolutely terrible.

Joel D 
Rating:
5.0

U-Haul was dirty and needed a wiping! Coffee stains in cup holder and the back off the U-Haul had a dirty towel and debris. I used a blower to clean it out before and after use!

Rod L 
Rating:
3.0

Took over a half hour/hour. Apparently issues with the computer system. Told us we’d used 91,000 kms🤦🏽‍♀️ Personal were NOT friendly!

carol p 
Rating:
2.0

When we informed them that it was low on oil, they made us purchase the oil and top it up. They said, speak to the manager when you drop it off and they'll compensate me. After driving two hours to pick it up, since it wasn't in the location, I required it. It was just added stress to my move.

Corinne W 
Rating:
2.0

Customer did not leave a comment.

Brad C 
Rating:
5.0

Service could not be any better it was so easy staff where absolutely amazing

Brian D 
Rating:
4.0

Customer did not leave a comment.

Cameron G 
No reviews have been submitted for this location.
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