Customer Reviews for Eufaula All Dry Storages LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Eufaula All Dry Storages LLC

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Robert P.
Rating:

Customer did not leave a comment.

Larry L.
Rating:

Have me on file so so I don't have to pull out all the info

Kevin M.
Rating:

I had absolutely no problems whatsoever with my rental experience. The people were very helpful and had answers for any and all of my questions. The whole process was done with ease and I will definitely use this location again in the future.

John C.
Rating:

gas gauge did not work right, I do not like the telephone log in it did not work on my phone.

Steven H.
Rating:

Same as above

Roberta N. | Overall Experience |
Rating:

Customer did not leave a comment.

DAVID BRYAN S.
Rating:

Had no appliance dollies even after reservation was made days in advance. Had to take small dollie which did not work very well moving the heavy stuff

Brian T.
Rating:

Customer did not leave a comment.

Shari C.
Rating:

Customer did not leave a comment.

Dale F.
Rating:

Customer did not leave a comment.

james D.
Rating:

My friend who I was helping move said she had checked the hours of business and they were open till 5:00pm we got there at 4:15 pm 10-16-2020 about and no one was there and the gate locked.I was doing this for visually challenged friend. So I drop the trailer off in the line of that type trailers and came back to Ks. On saturday 10-17-2020 I call and told Uhaul what had happened. they sail OK. Today I get billed for an after hours drop service charge. I am pissed off . Poor service, and now and a service charge for your screwed up system of costumer service. You need help!!!!!

Mary S.
Rating:

Online check in is absurd and a frustrating waste of customer time. The least Uhaul could do is to warn the customer that they will be required to provide two phone references and to sit and wait during check in until U-Haul is able to contact them. Why not do this upon the initial rental? I won't ever do another online pickup again and will use open stores only. Both pick up and drop off locations were well maintained and easily accessible.

Kevin S.
Rating:

Customer did not leave a comment.

Gary J.
Rating:

This family owned location is the best!! We were on a cross country RV trip when our tow dolly broke down. They got us set up with a rental, stayed open late to make sure were were taken care of and went above and beyond to make the whole process smooth and affordable. They saved our trip! I highly recommend this business.

James G.
Rating:

Customer did not leave a comment.

LISA M.
Rating:

Customer did not leave a comment.

Pam R.
Rating:

They did fantastic. No suggestions needed.

Clarence W.
Rating:

I filled out everything online, provided digital copies of my DL... went thru it all... Once at the UHaul dealer... we done it all again for the paper work on site??????? I drove about 20 miles farther than expected... I was charged for that... I left the truck with 5 gallons more than when I picked it up... If 20 miles means so much to Uhaul... then the 5 gallons means a lot more to me...

Robert M.
Rating:

Customer did not leave a comment.

CLAUDE B.
Rating:

Customer did not leave a comment.

Ross B.
Rating:

Not a thing. The people running this uhaul place are rare, both professional as well as neighborly.

Richard B.
Rating:

Customer did not leave a comment.

Gregory A.
Rating:

Customer did not leave a comment.

Autumn S.
Rating:

Great service!

Robert L.
Rating:

Customer did not leave a comment.

CAROL H.
Rating:

Great location, great and friendly and made it very easy...I would recommend to anyone needing a truck

Anthony F.
Rating:

Customer did not leave a comment.

Amanda S.
Rating:

Customer did not leave a comment.

Roxanna P.
Rating:

Customer did not leave a comment.

Andrew Dale R.
Rating:

Customer did not leave a comment.

Tim B.
Rating:

Lube the (rachet) on the rachet straps Other then that everything was awesome thank you

CLINTON P.
Rating:

Customer did not leave a comment.

Joseph C.
Rating:

Customer did not leave a comment.

DONALD O.
Rating:

Customer did not leave a comment.

cassandra B.
Rating:

Customer did not leave a comment.

Paul W.
Rating:

friendly people and helpful, I would recommend them when needed.

Janel S.
Rating:

They were great people very attentive and I would recommend everyone to them !!

William O.
Rating:

Customer did not leave a comment.

Autumn S.
Rating:

Great service everytime!

Lota J.
Rating:

I would like my deposit back.i called and called and can't get any help

Caleb S.
Rating:

It was excellent. They were set up for social distancing, and the truck was very new and clean. No complaints.

Loretta H.
Rating:

Customer did not leave a comment.

Christopher W.
Rating:

Customer did not leave a comment.

Cody B.
Rating:

Customer did not leave a comment.

Joe C.
Rating:

A Very positive experience! Thank you so much.

Mark G.
Rating:

Customer did not leave a comment.

Gary H.
Rating:

Was only able to drop off. Called number posted. Jared was polite and even did a follow up call.

David A.
Rating:

Customer did not leave a comment.

Tyra B.
Rating:

Customer did not leave a comment.

Kathie M.
Rating:

The people here are so nice and friendly.

David A.
Rating:

Customer did not leave a comment.

Elayne S.
Rating:

Customer did not leave a comment.

Craig V.
Rating:

Customer did not leave a comment.

AUTUMN S.
Rating:

A overall great place to rent UHauls, buy supplies or store your belongings.

Steve H.
Rating:

Customer did not leave a comment.

Michael T.
Rating:

Customer did not leave a comment.

Daniel F.
Rating:

Hey, these are some good folks that work here. Very helpful and polite. I got 2 smaller units because that's all they had at the time. Set up for a truck pickup at another location. After making the move we showed up with a full truck and realized it would not fit in the 2 original units. They helped us get into 2 bigger units with no issues. On top of that they were slammed with business and had no problem getting us taken care of.

Jennifer F.
Rating:

Customer did not leave a comment.

Barbara G.
Rating:

I was very happy and impressed with the service. Thank you very much and will use you again if needed and will recommend you to others. Barbara Glandon

Robert C.
Rating:

Customer did not leave a comment.

Lee ann W.
Rating:

Customer did not leave a comment.

Autumn S.
Rating:

The owners at Eufaula All-Dry Storages are friendly, knowledgeable and have the best customer service around. Wonderful place to rent a truck or trailer, storage room or purchase boxes and moving supplies.

Judy B.
Rating:

Very easy transaction with extremely helpful and friendly folks.

Beth W.
Rating:

Make sure to speak with the customer regarding dropoff information before charging customer. A different location had been posted online for customer when renting, however, the rental pickup location didnt show that dropoff location to be available, so it was marked Unknown location for dropoff. Upon taking the rental to dropoff location the location that had been online for customer was no longer in business and directed us to new dropoff locations. Once arriving at new dropoff location we had to call as nobody was onsite. I explained to person what happened and why we were dropping off. Was told it would be okay to leave dropoff, then credit card got charged for leaving it there. I called back to dropoff location once I received copy of billing and charging of cc via email. Explained to personell the reasoning as to dropping off there. Received new statement via email showing zero balance owed. Would have saved many steps and unnecessary paperwork had they first listened to reason why I dropped off there to begin with when I dropped off rental. If was unclear that day, could have picked up phone and made a phone call and asked again what happened. Whatever happened to customer service?

Jewellia C.
Rating:

Very polite and warming employees.

William P.
Rating:

Was assisted very friendly and informative. Set up and instructed in trailer use and features very well. Best present station ever at any uhaul.

eddie V.
Rating:

Truck itself was VERY rough riding! Perhaps more comfort in the cab design itself.

Jeremy K.
Rating:

Customer did not leave a comment.

Kyle C.
Rating:

Have all your managers be like the ones we rented from

Craig V.
Rating:

Customer did not leave a comment.

Jeffery H.
Rating:

Customer did not leave a comment.

Michael T.
Rating:

Customer did not leave a comment.

Kevin S.
Rating:

Before I even had the trailer parked, they were there checking it in and processing a refund for unused moving supplies. Highly recommend this location.

David H.
Rating:

Customer did not leave a comment.

Autumn S.
Rating:

Best experience renting equipment I have ever had from a U-Haul location. Knowledgeable and friendly owners willing to go the extra mile to make your move easier at a facility that is clean and inviting.

Danny A.
Rating:

No one was there at 11:15 am

Doyle O.
Rating:

Customer did not leave a comment.

ron H.
Rating:

it was raining when we had to unload our rented truck. The inside was barely muddy and we swept the truck to virtually no mud was left. Not good enough apparently for the local haul people at Eufaula Dry Storage and they felt the need to squeeze out another $25 dollars after spending over $1000 on truck rentals over the last few days....when first accusing us of not filling up the truck with gas....when that excuse of theirs failed (the truck had the proper fuel level,when returned) they had to find another poor excuse. Won't use them any more.

Donna T.
Rating:

Customer did not leave a comment.

Danny B.
Rating:

These people had no clue how to check in and what needed to be completed. Good heavens please start using competent people and places!!

Vicky C.
Rating:

Customer did not leave a comment.

Robert P.
Rating:

Customer did not leave a comment.

John P.
Rating:

Customer did not leave a comment.

Edward L.
Rating:

Customer did not leave a comment.

Juan R.
Rating:

Customer did not leave a comment.

Raleigh L.
Rating:

Customer did not leave a comment.

Jonathan P.
Rating:

Customer did not leave a comment.

Carol A.
Rating:

The people were friendly and super helpful. I would recommend them over other local places

carl S.
Rating:

Customer did not leave a comment.

Steven O.
Rating:

Customer did not leave a comment.

Marc I.
Rating:

The air conditioner did not work in the truck. Made for a miserable ride between stops.

Sheri P.
Rating:

Terrific service.

Gayla S.
Rating:

This is a very clean and organized location

Clarence Ray W.
Rating:

Great place and great people running the location...

Jonathan P.
Rating:

Customer did not leave a comment.

Jackie W.
Rating:

Very pleasant and helpful.

Anthony R.
Rating:

Customer did not leave a comment.

Autumn S.
Rating:

Great customer service! The best place to rent a U-HAUL truck or trailer, purchase supplies or get a storage unit.

Stephanie M.
Rating:

Customer did not leave a comment.

Elizabeth J.
Rating:

Friendly, knowledgeable and very easy to work with. Thank you!

LARRY O.
Rating:

Customer did not leave a comment.

WARREN P A. | Overall Experience |
Rating:

Great place for storage

Johnny R. | Overall Experience |
Rating:

The most pleasant people to work with and always very friendly. If I ever have the need for storage and or U-Hall services in Eufaula, it will be with Eufaula All-Dry..................................

EVELYN G. | Overall Experience |
Rating:

Super people!! I will definitely use them again if necessary!

TANNER N. | Overall Experience |
Rating:

Awesome place would recommend to anyone! OUTSTANDING customer service

CAROL N. | Overall Experience |
Rating:

Great people to work with

Brad H. | Reservation |
Rating:

All good

No reviews have been submitted for this location.

Back
To Top