Customer Reviews for Evening Breeze RV Park
(U-Haul Neighborhood Dealer)

Rating:

1.0

Customer manager was arrogant irresponsible had no Customer Service skills was extremely rude

Rating:

5.0

Thanks

Rating:

2.0

The lady who was hanging around at location was poorly experienced at anything. She had very little knowledge about app. She had no customer service. It was pathetic. My daughter called reservations after I made one with this lady and got everything set up correctly. Definitely uhaul needs to set up a reliable true uhaul location in Castroville. This was just a small piece of property that had been cleared. Down 471 toward Castroville was another uhaul location that was literally a small piece of land where trees were somewhat cleared. No people. I met some people trying to pick up their reserved truck and having no luck. Castroville serves better. U haul deserves better. Horrible. But I’m an old uhaul customer and know better.

Rating:

5.0

All good

Rating:

5.0

Pretty much self serve, reserve it on line, call attendant upon arrival, take photos and be on the way. In most cases this is the best way to go if you are looking for human interaction the office is blocks away from the equipment.

Rating:

3.0

Went in to rent a dolly but was told that the dolly was not wide enough to carry an F150 I needed a trailer. I took the trailer. I got home and started to to put the truck on the trailer but the trailer was not long enough for the wheel base of the truck. My back tires would hang over about a foot from the back of the trailer. I returned the trailer right away and explained to the U-Haul person the problem and that I should get a refund since they should have know about the length issue as they knew about the width. This is what they do for a living. I didn't get to use the trailer.