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Mandip S
Customer Reviews for Exo Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location which i picked up from was not my actual location given to me when i booked. It was the worst experience ever. Had to travel to different location then also had to return truck early despite getting the truck an hour late. This was ridiculous, I want to get compensated for inconvenience. Worst experience one could ever have in order to get a truck despite booking almost 2 weeks before.
Arshdeep BHorrible experience. My reservation was rebooked on the day that I was moving. Outbound agent/CSR was rude with zero patience as he rushes the transaction and expects me to know how uhaul operates. Exo Mart staff, however, were nice and knowledgeable.
Vicente DLow the cost
Abhay CService was quick and smooth. Very professional service.
Kartik BTook too much time to have completed the process of picking rental truck.
Radha SRental rates were too high. Very expensive needs to make sure to provide affordable vehicles
Ashraf ZIt was my first experience with uhaul It was really wonderful experience
Arshdeep MThe experience was almost flawless
Jeff DExcellent service
Khaled BI booked truck 24/7at 8 am and on website it says you just need mobile to pickup thectruck. But when i reached by 7.30am at the location and tried to pick truck it said wait till 10.am. very frustrating experience.
Priyank SEvery thing was great , only the local phone customer service lady was very rude and when I asked if you have another location that have the same van other than the one she suggested to me because that location was way further than my place, she replied maybe i should try another rental company, she didn’t bother to look . I later called and another customer service representative found the location close to me
Zohal A