Customer Reviews for Express Towing and Recovery

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Express Towing and Recovery

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Chris K. on

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Michael S. on

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James C. on

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MIke B. on

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Timothy K. on

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Donna M. on

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Very nice people!!

Charles S. on

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The staff there was very friendly and helpful and seemed generally concerned about the cleanliness of the equipment that I rented

Tammy I. on

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Anita M. on

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Only because I won’t recommend UHaul!

James S. on

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This location was supposed to be open between 9am to 2pm. I arrived to drop off trailer at about noon and location was closed up totally. Another customer was there also to pick up a trailer he had reserved, but could not get because it was closed up. I would tell people to avoid using this location for their U-Haul needs.

Cyril J. on

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Cory R. on

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OBIE W. on

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marvin D. on

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Have better signage for late drop off

Tim B. on

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It was an auto repair shop so I was not expecting a clean place. Jason was very competent and professional.

Express A. on

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Trailer lights did not work. Had to wire them ourselves.

david B. on

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Robert P. on

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Toni H. on

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We are very disappointed with uhaul and the rental agent. Both have promised call backs and we have not heard from either one. We were billed additional charges and late fee without any notification.

RUSSELL G. on

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Had a small issue bur Jason at the site and the Regional manager Roger, and the very Nice lady in customer service Miss Kathleen W. was very helpful and understanding and resolved the issue in a very timely manner. I would like to thank all involved very much and will return to U-Haul in the future.

Robert P. on

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adriana B. on

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joyce B. on

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Toni H. on

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Will be picking up trailer at this location for round trip. Was extremely helpful.

Mark M. on

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Hard to find. Way back in the rear. No one to meet me up front. Had to go around back to find someone

Ralph W. on

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no one present knew how to process a returned truck, three other businesses going on at the same time, tediously slow.

tracy D. on

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i gave them 1 star because it wouldnt let me give any less. the guy named roger was very very rude and caused my daughter to have a panic attack and end up at the hospital. will NEVER rent from uhaul again

on

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