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James W
Customer Reviews for Extreme Car Audio
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The drop off was done through the app so I didn’t interact with anyone. However, two days later I received a call that I hadn’t dropped off the truck, which I did. Apparently the location had not checked it in.
Lucia HNobody there seemed to know what to do, I ended up with a dolly I did not rent because it was in the back of the truck and nobody had looked at it. The truck was attached to a trailer I did not want, and I had to figure out how to disconnect it by myself because there was inadequate staff there to handle the rentals. The staff that was there was pleasant, but ignorant. I ended up on the phone with a guy who said he was out of state. They did give me a $25 discount for the trouble.
William BPeople there are quite courteous
DAVID WThings were a little unclear as to what was going on for a minute but it all worked out. Very nice people
Henry W