The process of requiring 3 people to pick up the phone is crazy! It felt particularly unfair that the website made it seem like an easy remote process. Instead I had to bother all my friends to get them to pick up a spam-y phone number with no notice, and the pick up took way longer than I expected. In addition, the website did not say what was required when I shared contact info.
Tatiana C
Extreme Car Audio
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Durham, NC 27704
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Interaction with the owner from the beginning was horrible. He needs a class in customer service. My first time renting a truck from somewhere that’s doesn’t specialize in just the u haul side of things. So i never used an online system other than just booking the truck.
Dwight BNo one answers the phone. There was no signage so I spent 10 minutes looking for the office tp pick up the key. The dolly i paid for wasnt on the truck which i didnt realize until I was moving furniture. The gas tank was ok empty when I picked it up.
Shadell SWe did app drop off.
Kelsie FExcelente servicio
Edwin M