Customer Reviews for EZ Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of EZ Rentals

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Zachary B.
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Customer did not leave a comment.

Winona S.
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Customer did not leave a comment.

Jon G.
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Have people working who know what they are doing

Silas B.
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Employees of EZ Rentals are friendly and professional. Uhaul needs to update their signage at this site! The signage that is in place is not appropriate for accommodating the safe return of the equipment. Signage appears to direct you to drive under canopies that are not high enough for trucks to pass under. Canopies are not marked with clearance heights. Signage needs to direct customers to return equipment by using a back alley entrance.

Chad D.
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Customer did not leave a comment.

Brian U.
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I returned trailer on the 15th got billed an extra day they did not help me hook up trailer. and did not give any instructions on how to return the trailer

Manuel P.
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I was supposed to get some money back upon return & I was told by the idiot's at drop off location they couldn't bet in touch where I'd picked up equipment. Very unsatisfactory

GAYLEN W.
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Customer did not leave a comment.

Paul M.
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Representative was very good and helpful. no improvements.

Casey S.
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Great lady helped me get checked out

Jessica M.
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Customer did not leave a comment.

Mary C.
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Customer did not leave a comment.

William G.
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Customer did not leave a comment.

Megan L.
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Customer did not leave a comment.

James B.
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Customer did not leave a comment.

austin S.
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Very difficult to park larger vehicles.

Joe Y.
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The employees were wonderful. Friendly, engaged and helpful. Thank you very much.

Jennifer A.
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Worst u-haul experience ever! From start to finish! Never again will i use u-haul

Dung T.
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Do not rent from this location! I scheduled contact-less pick-up and arrived right on time to find out that the keys were not available. I called the location and found out the dealer had the keys on him and had left to get lunch. I was told to wait 5 minutes and ended up waiting an hour! He eventually turned his phone off so my calls were going to voicemail and I had to call the U-haul 800 number x2 because I got hung up on by them the first time! Someone eventually showed up but I did not leave there until almost 2hrs after I scheduled pick up!

Brock K.
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Customer did not leave a comment.

Laura S.
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The drivers door was not able to close fully. I drove from Wichita to St Paul MN with a door that ratted (until I stuck a cloth in the door when I closed it) and a cool breeze blowing through the door frame. The door open indicator was on the whole way. I can't imagine the people prepping the truck missed this. Plus, the woman who was checking us out, who was very kind, courteous, and professional, had a horror movie playing in the lobby. One guy was torturing another and the sound was loud. It was actually quite disturbing to be subjected to at 10am in the morning.

No reviews have been submitted for this location.

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