Customer Reviews for EZ Smoke Shop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of EZ Smoke Shop

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Tobin T.
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There was a delay picking up truck due to system down

BAU L.
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Customer did not leave a comment.

John P.
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Customer did not leave a comment.

Ryan V.
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Customer did not leave a comment.

simplisya M.
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Those guys if I wasn't pay attention ,they want to take money twice in my account,also they were so rude ,don't care about customer at all ,busy selling the cigarettes not recommend anyone to go on that place.Terrible.I spend one hour to pickup and to unhook my trailer NEVER AGAIN

JOEY N.
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I never got the guy's name that helped me. He was very busy but still helped me in a timely manner. The return process was very easy.

Thomas M.
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Again had to wait over 1/2 hour while waiting for a customer to decide on CBD smokes. No help in taking trailer off my vehicle.

Gonzalo D.
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Customer did not leave a comment.

James M.
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Customer did not leave a comment.

JOHN M.
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Patricia B.
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Pick up was slow he didn't care if the service was in good standing or not. Had to call the corporate office to get the truck and it took 30 to 45 minutes.

Pasty C.
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Customer did not leave a comment.

Rick B.
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Customer did not leave a comment.

LYDIA P.
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Customer did not leave a comment.

SUSAN B.
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Aside from the strong smell of the smoke shop, the store was otherwise clean, and the staff was friendly and helpful

mathew G.
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When we had an issue we had to wait 45+ minutes for customer service and they charged an extra $20 for 2 gallons of gas, a 160 mile trip with the 15' costed about $260

MARIA R.
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Location was short staff. Not sure it was due to Corina Virus problem. Clerk himself was great customer service. Quick at his job for running solo.

Dana C.
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I had to wait for the clerk to help everyone that came in to the store after me. I then had to hook up the trailer by myself and being handicap caused a lot of discomfort.

KEITH D.
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Very slow and attendant was not concerned about my experience was.

cody H.
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Customer did not leave a comment.

Iris C.
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Customer did not leave a comment.

Kendra H.
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Pick up and drop off were worry and hassle free. Staff was very friendly. This location definitely made a stressful move a lot easier for me.

Steve A.
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Customer did not leave a comment.

Anna M.
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Customer did not leave a comment.

BJ F.
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Customer did not leave a comment.

Cherene K.
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Customer did not leave a comment.

SALEH A.
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Customer did not leave a comment.

WARNER H.
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Customer did not leave a comment.

Alfred I.
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Truck was filthy, upon return this am there were employee issues and held me up from checking in and then I was charged an extra day. I contacted them and am still waiting for my refund. Please feel free to contact me.

Barry B.
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Start with this location instead of the location on East Pawnee. Those guys can't seem to get things correct.

Larry R.
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Customer did not leave a comment.

Shawn L.
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Customer did not leave a comment.

Brandon R.
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Backdoor got stuck and didn't close, I called to get help something was wrong with the transfer, when I finally got ahold of roadside service, they couldn't help me over the phone. They sent someone out as I was in route. They said it would take an hour. I eventually took it back. Then they overcharged me for a dolly I didn't use and I would have gotten gas myself but had such a bad experience I forgot. So I was charged that too. I have to rent another truck guess where I am not going.

Rodney W.
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Customer did not leave a comment.

richard C.
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Clean the trailer out.

Shonda M.
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Customer did not leave a comment.

Betsy R.
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We had an overall very good experience.

Brandi L.
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Customer did not leave a comment.

Mary O.
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Uhaul 800 number had thought there was an appliance dolky at the pick up location when in fact there was not.

Danni E.
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Better communication, including when customers phone to confirm. Call if equipment not available (dollies, blankets, etc).

Miller H.
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Customer did not leave a comment.

Jon H.
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Customer did not leave a comment.

VIKI D.
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Small trucks need ramp too

Corrin R.
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Customer did not leave a comment.

kenneth W.
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Customer did not leave a comment.

Cameron E.
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Customer did not leave a comment.

CAMERON E.
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Customer did not leave a comment.

Vail E.
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Customer did not leave a comment.

Neftali B.
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Had to hitch trailer myself. no one inspected the trailer. lights did not work. had to fix it myself. no one helped un hitch the trailer at return. charged me an extra day when the clerk that rented it to me the day before said it would not be a problem if i brought it back an hour or two later. If he had told me i would get charged extra i would have brought it back sooner. Owner did not honor what his employee said.

gary M.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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