INDRAJIT is an honest and good man. I forgot my credit card at the store and left with the rental truck. On the way, I received a call about it and I requested him to safe keep my Credit Card till my return. Upon my return he handed my CC back to me. Otherwise, The truck was clean and the entire rental experience was straight forward. I recommend him and his location for a smooth experience.
Abdul M
Customer Reviews for Ezee Market Mill Woods
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There should be a few reserved parking spots for customers who want to leave their vehicles at the site while using the rental truck
Michael MYou had cut $120 just for 24 hours, plz send me receipt for that
Waheguru DLoved this location and how pleasantly I was treated, even when I arrived early to pick up the van! This will be my go to place to book!
Karen LEquipment was clean and well maintained, U-Haul representative at the location was very professional, polite and helpful. Pick up and drop was smooth and quick
Suyash SGreat service keep up 👍
Roshan KI would like to have a staff showing the Van and explain all the figures of the vehicle .
Evelyn BOwner of the store was friendly and professional
Jaspreet SI was supposed to pick up at another location but was told a truck was not available even though I had a reservation. Thankfully this location had one available. Staff was very helpful, friendly and accommodating.
Jennifer JIt was really well maintained also I will refer to my friend as well
Margaret RWe are very pleased with the experience we had renting a van from the rental location stated on this form. We will rent again from that location as the need arises. Thank you for your inquiry.
Garry LStaff didn’t properly explain why charge for fuel.
Joseph LDumpster out back was left open and crows and seagulls were munching away. We also couldn't find the key return lock box so had to wait for the store to open to return the key. Workers were friendly though.
MARGARET DOn return, the man expressed very good customer service skills - engaging, transparent and honest.
Charles OI don't believe that I have any additional comments for improvement, as I didn't have any issues.
Ashley PIt was very expensive, paid $45 for one hour
. KContinue the great service. Thank you
Joanna SAll staff member is good
Balwinder SI recently rented a truck from this dealer and encountered a concerning issue regarding fuel levels. When I picked up the truck, the fuel tank was at 3/4 full, not full as stated in the rental agreement. I was in a hurry, so I took a clear photo of the fuel gauge along with the odometer reading as proof before leaving. Upon returning the truck, the dealer claimed the fuel tank was not full and attempted to charge me $37. I showed the photo I took at pickup, clearly showing the fuel was already at 3/4, but the dealer refused to acknowledge this and insisted it was my responsibility. Despite presenting solid proof, they were unwilling to correct the mistake or acknowledge their documentation error. This experience was disappointing and reflects a lack of professionalism and transparency. Still he charged me $12 for fuel.
Harjot SSuper friendly good customer service, very easy and painless to deal with
Coedy MEverything was perfect. Pick up process was efficient and pleasant. Really appreciated the explanations as we went through the stages for rental, for example, adding my license.
Alison Dvery professional service staff, I recommend this place without hesitation.
Adherly BShe was extremely well trained i like the location
Gurbhej BVery accommodating.
Amanda FExcellent customer service. Clear description on rental process and pricing. Super convenient location near the Henday or Calgary trail.
Michelle LThe owner was really helpful.
Dharmendra SExcellent
Amandeep MGreat service
Spencer BNice and helpful staff
Hassan MGood service
Prabhsimran SBest uhaul service till now
Parthkumar PVery professional, quick, and explained things well! Would highly recommend this vendor.
George NUncle is very good
. TThe gentlemen I dealt with at pick up as awesome! Super friendly and made the transaction super easy. The gentlemen I dealt with at drop off was also awesome. Thanks guys!
CHEYENNE CWay over priced. A 19.95 truck cost me almost $120. Was not told it's 1.50 a mile. Truck was from US. South side to north side and back. It cost me less when I moved from Millet to millwoods. Alot further. Never again
Tracy FI think the vehicle tires alignment is checked out before the next client.
Maureen AExcellent Service for 15 ft truck used it for my moving, also extended one day for rental for uhaul truck, very neat & clean truck..commendable I'll definitely refer to my friends.
. SAll good
. HSanmeet He was very helpful and friendly made it nice and easy for me
GARRETT MThey were so accommodating and helpful!!!! Will be using this location again next time I need a Uhaul!!!! :D
Kataryna NExcellent
ABDIAZIZ Aexcellent fast
Vitalii SSnow was covering the van, mirrors were covered with ice, they were pushing to return it early to have ready for another rental opportunity. When I returned it to the same spot where I picked up (behind the store). Went to return the keys. They aakes me to drive it back to the front of the store. In order to check it. They are really unprofessional and rude.
Alber YExcellent service 👏
Godfred EHidden charges were not mentioned at time of rental. Upon return was charged double.
Sandy KCustomer service Dirty equipment Unnecessary fraudulent!!
Itayi BVery poor. Doesn’t help you. Doesn’t give you any information. Doesn’t know how to do the job correctly. After more than 1 week I still have to call and trying to fix all the bullshit they made. They closed my contract even saying that they paid my deposit back and is a lie. I want my money back. The manager is a jerk, he called me for supposedly help me and the only thing he did was call me a liar. I don’t recommend this to anyone
Robert HVehicle was not clear and I was driving at evening 6 pm in winter. Light was fully covered with dust. Can not see anything in dark.
Alkeshkumar BVehicle was ready, checkout was simple, gas was a little low but they gave me a credit towards the refill. I used less km than anticipated, so final total was less than initially authorized. Good all around.
Corey SNo comment
GURPAL MSmelled like dead bodies
Shawn LCheck in issues. To make it clearer you should advise somewhere "use alternative device if experiencing permission issues" the truck should have regular maintenance done. Clean truck
Sandra GFix what is inoperable.......side view mirrors on most units are rusty and cannot be adjusted
Richard T