Great customer service!Marcus S.
Customer Reviews for Fastlane Emissions 2 LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had to go to 2 locations to get a truck that was reserved and not there for the 2nd time. The extra miles for inconvenience for going to a new location was not complementary I had to pay for there poor service. I'm truly disappointed and I rent U-Haul trucks for my business and I'm waiting for my refund for pay for a truck not where it was supposed to beERICA W.
Customer did not leave a comment.BRANDY N.
The clamps on the straps for the the tires were rusted and we had a difficult time getting it off.DEBBIE C.
Customer did not leave a comment.Eniola S.
Didn't use as many miles as expected bill was not adjusted.RODNEY W.
The truck was checked for mileage when I picked it, but I was charged for mileage that I was not told about until I looked at my final bill. The equipment I needed was not available when picking up the truck. I was ask how I was going to pay when I had already paid on line. The contract was put in the incorrect person name as well as mine.Nina P.
Customer did not leave a comment.Denero R.
Customer did not leave a comment.KHALEEM R.
Thanks for accommodating me on such short notice!KEVIN J.
Customer did not leave a comment.lisa G.