Shelly G.
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Customer Reviews for Fastlane Tire & Auto
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Fastlane Tire & Auto
Paul S.
Only needed the truck for one day but algae to pay for 2, rented the truck at 4 pm and it was back by 5 pm the next day and was still changed for 2
MICHAEL S.
Rick was friendly, knowledgable, and helpful. I will be returning to that location every time I need a rental.
Sarah D.
This can't really be improved, but the parking situation is not the greatest. That's the main reason for the overall rating. The employees were very friendly and helpful though!
Andres A.
- lady's that worked there were very sweet and helped me to the best of their abilities. I tried doing online pickup for my U-Haul and it took way to long for the company to approve me. Very inconvenient
Farrah L.
More parking spots
Lisa J.
Have the vehicle onsite at pick up time.
Deanna D.
The moving blankets and dolly were not in the truck at pickup time. I had to go inside and ask for them. Then gave me 11 blankets instead of 12. They had to go to another location to get the dolly while I waited.
Cara C.
They did a great job helping us get everything done correctly and making sure that we were given the time we paid for with the truck.
Jennifer S.
Not a lot of space for trucks to park. But we waited for the traffic to pass and put it in a parking stall that would not take up multiple spaces.
Javier O.
Customer service provided at Fastlane Tire&Auto was really good, they made easier all the check in process!
Kevin C.
Contact person was very friendly
Mark A.
Very simple and quick returning the equipment.
germaine R.
All was fine. They were helpful and professional, which is not easy in these stressful days.
david S.
I was in a bind, and this was a last minute rental. Rick dropped everything and came up with a solution that made things work for me. Thanks for that!
David S.
virtually no parking, as the trucks are haphazardly packed in with all the vehicles which are being worked on at this tire shop. Hard to navigate in and out of their very small lot. People were nice! Just a very limited facility.
Dos A.
It was not clear where to put things, and I did not thing the space was well lit for a late night drop off. It was a little creepy. Everything worked out, I guess, but it was a little scary.
BOB B.
Pleasant, friendly staff
Bill M.
Place was unaware we were coming. Kind of a hassle. Had reservation for two weeks.
Alex R.
Furniture pads were not available at this location--had to go down to the "corporate owned" store to get those as they were not brought over with the truck.
Steve L.
1. Still waiting for receipt. The receipt emailed was blank. 2. This whole experience was a cluster-and that's being nice. Terrible customer service from the start. For example, had to drive to pick up the furniture pads. Believe I was charged for dolly we did not need-again-blank receipt- 3. Emailed your company about lack of receipt-no reply yet.
David J.
Very difficult to get in and out of the location. Staff were very helpful though.
Lance P.
The place is under new management and it has been renamed. The old business name is still shown on the outside of the building. It is hard to find because of this and parking is very limited. When I called they acted like I was an idiot because I couldn't find it. I would never use these people.
Scott S.
No one at the facility. Had to do online check out
MARTIN S.
Equipment was in great shape ran over 2000 miles without a hitch,and rode good.
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