When I went to the location to confirm drop off, the rep was condescending.
KELLY M
Fastlane Tire & Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbia, MO 65201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I did have to call because they hadn't checked in my truck 2 days later. Once I called, they took care of it very quickly.
Jeffrey JThe pick up point was on a very busy road but the staff brought our rental truck around the corner to a side street so we had time to get adjusted. The front desk help was very accomodating.
gary jThis was not where I scheduled my reservation to be picked up, so it was a huge inconvenience to my moving experience. I would not recommend returning a large truck here, as the location is challenging for parking.
Elizabeth SNobody was there when we arrived to pick up the truck. The business was supposed to open at 8am, we waited until after 9am for help. Another Uhaul center was already started making a new key for our truck, but the person with the new key showed up at the same time as the owners of the business. The lady with the new key, and the lady from the business location we were at were were cussing up a storm, dropping the "F bomb" every other word and laughing together like we had nothing to do that day and hadn't been waiting over an hour. Then she couldn't confirm which truck i was supposed to get, looked through some stuff, couldn't find what she needed for confirmation, so just gave me the one she "thought" was right. The whole thing was extremely frustrating and unprofessional.
Tyron Y