Customer Reviews for FC Foodmart
(U-Haul Neighborhood Dealer)

58 reviews

8515 Forest City Rd   Orlando, FL 32810

(407) 843-7842

Location Hours

  • Mon-Sun: 8 am - 9 pm

Services at this Location:

Contact Us

(407) 843-7842

8515 Forest City Rd
Orlando, FL 32810

Services at this Location:

Location Hours

  • Mon-Sun: 8 am - 9 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Debra U. 
Rating:
4.0

The owner was super nice and very friendly. I did have a little difficulty understanding him because of his broken English. But he was very patient and would repeat until I understood what he was saying. He made it important that everything was in place and that the vehicle was clean and ready to go.

tracey B. 
Rating:
3.0

The location is not fancy and while at first I thought the gentleman running the place might be difficult, he turned out to be a darling.

Oswaldo M. 
Rating:
5.0

Polite quick and helpful, Thank you!

Brian S. 
Rating:
5.0

Customer did not leave a comment.

christopher B. 
Rating:
5.0

Customer did not leave a comment.

ALAN S. 
Rating:
2.0

Did not have the equipment I needed and tried to charge me more. Took 45 minutes

Doris R. 
Rating:
5.0

Customer did not leave a comment.

LUIS C. 
Rating:
2.0

Customer did not leave a comment.

PAUL B. 
Rating:
3.0

We had a very hard time checking out. The computer did not seem to work very well and the man helping us ended up having to call the support line. He was absolutely wonderful and this was definitely not his fault, but I don't think these neighborhood locations are something we will use again

Christopher C. 
Rating:
4.0

Customer did not leave a comment.

GOPALAKRISHNAN M. 
Rating:
5.0

Customer did not leave a comment.

Evelyn R. 
Rating:
5.0

Convenient

Tavinder V. 
Rating:
3.0

The store looked a little run down but great customer service

Rashauna P. 
Rating:
5.0

Customer did not leave a comment.

Angelena R. 
Rating:
3.0

Customer did not leave a comment.

kathleen K. 
Rating:
4.0

It was not our desired location. And the pick-up was a little slow. Truck looked new and was very clean, so that was a plus.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Hugo H. 
Rating:
5.0

Great friendly courteous customer service walk thru process and assisted with all pick up and drop examinations thank you very much made moving a breeze!

COURTNEY O. 
Rating:
5.0

Fix the leak I mentioned above. Very dissatisfied.

Bradley P. 
Rating:
5.0

Your system is terrible. I was trying to check in online and the store employee then tried to check me in and your site kept failing for both of us.

Robert G. 
Rating:
4.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Customer did not leave a comment.

Richard P. 
Rating:
4.0

nothing

Danny S. 
Rating:
5.0

I would recommend going to a company owned uhaul facility.

Candice J. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Everything went well except for my friend hasn't received is refund yet

james B. 
Rating:
4.0

Customer did not leave a comment.

Brian D. 
Rating:
2.0

When I made my reservation I I declined the insurance and when I went to pick up the truck the attendant place on my bill which I think was very unfair.

Basil C. 
Rating:
2.0

Make this location more obviously connected to uhaul. Have equipment ready to go at the pick up time.

Brittany S. 
Rating:
5.0

Customer did not leave a comment.

Linda P. 
Rating:
2.0

The place was a little confusing and I wasn't told that my 10' truck wasn't available and the owner was going to charge me $40 for the 15' truck.

Leziel Hillary D. 
Rating:
5.0

Customer did not leave a comment.

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

Mark F. 
Rating:
1.0

They need to work on there customer service skills and not be rude.I had to argue with the man about the contract.

Shania W. 
Rating:
3.0

Charged an extra 70 dollars for being less than 2 hours late to return, which we wouldn't have been if our dolly we needed was actually available.

Tyler R. 
Rating:
5.0

Very friendly service and easy access to vehicle. I would recommend to anyone not wanting a long a wait.

GENEVIEVE M. 
Rating:
1.0

I came in to the location in Altamonte Springs the night before to make my reservation. In the morning I come in and they had no truck or reservation. They had me drive to another location out of my way to get a truck. The GM Phil tells me he's going to credit my rental and wants me to wait til Monday 10/28. Even when they printed out my reservation It didn't even have my name on it. It had someone else's name. I will not recommend this location to anyone. So unprofessional

Omar R. 
Rating:
1.0

I was spoken to like I was a fool when I was clearly able to display that my account was charged by this U-Haul at fc food Mart. I do not appreciate the way I spoken to or the way the situation was handled

kristen L. 
Rating:
5.0

Customer did not leave a comment.

Shane P. 
Rating:
5.0

u guys are awesome, u gave me no pressure, just asked the necessary questions that were needed to be ask, ....."THANKS "...Julia...

Julia W. 
Rating:
5.0

Customer did not leave a comment.

Jose A. 
Rating:
1.0

Drop off experience was worse than moving. 2 hours wasted just looking for a drop off location and on the phone with people than only transfer you to phones that no one picks up. Terrible.

Mario D. 
Rating:
5.0

Keep providing great customer service

farrah B. 
Rating:
3.0

I should have ordered a larger truck!

Donald W. 
Rating:
5.0

Customer did not leave a comment.

Edward M. 
Rating:
4.0

Customer did not leave a comment.

Cynthia H. 
Rating:
5.0

Customer did not leave a comment.

kasey N. 
Rating:
3.0

Location wasn't able to help me with figuring out why I was charged $130 opposed to the $39 flat rate I had reserved online

Alexandra G. 
Rating:
3.0

Too far. Owner not too quick with computer

Charles S. 
Rating:
3.0

Location is a little remote.

Natalia L. 
Rating:
3.0

Clean vehicle and a more uhaul business environment.

JOHN A. 
Rating:
1.0

Owner not good with computers. The process took over an hour. ??

Donna W. 
Rating:
5.0

Customer did not leave a comment.

Willie H. 
Rating:
5.0

Lower rates maybe. Everything was as promised.

Mittie A. 
Rating:
5.0

Customer did not leave a comment.

Kadeana S. 
Rating:
1.0

Was charged an extra day. It said I had 2 days to return the truck and did so. "Includes up to 2 days and 157 miles All rates are in US dollars and do not include sales tax"

Karah J. 
Rating:
5.0

Customer did not leave a comment.

Zackary M. 
No reviews have been submitted for this location.

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