Customer Reviews for Fearless Off Road

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Fearless Off Road

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Amanda N.
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Customer did not leave a comment.

SUSAN M.
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This experience was WORST Uhaul location my wife and I have ever encountered and will NEVER use Uhaul again. From beginning to end total incompetence. I would never recommend using the Greenville MI location. Stay clear and do yourself a favor.

SABRINA LYNN L.
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I told them that i have never rented or used one before. I told them what i needed it for and had said i only needed it for like a hour they insured me that i would be OK with that in making one trip but i had to pay for the whole day i had to make too trips and i put the gas back where it was and was changed more for it. will not use a uhal again.

Melanie L.
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I received good service, but this was the first time that I rented from U haul. I may have expected too much from the attendant. I also paid with cash and did not receive my refund because the gentleman claimed he did not process the cash deposit from the bank yet. I agreed to a check refund. I am waiting for it to come in the mail, but weary that I did not receive any proof of that. That would be my only issue with Uhaul service.

Craig R.
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Customer did not leave a comment.

BRANDON LOY W.
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GARY ALLEN M.
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BRADLEY CLINTON C.
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Fast and friendly service

MICHAEL WAYNE L.
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Friendly personnel, very helpful making a safe trailer connection to the car. The trailer followed my car so smoothly that I could not tel the trailer was behind me.

DAVID M.
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Customer did not leave a comment.

AARON KEITH S.
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Nothing. Great Job

CHRISTOPHER ALAN Z.
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Customer did not leave a comment.

CHRISTOPHER S.
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One attendant working and he decided checking in trucks was more important than getting my rental done and me out the door. Attendant did not wear a face mask. Trailer was dirty, even though sign said $25 cleaning fee for equipment returned dirty. I had to help the attendant hook the trailer to my truck as he could not get the hitch in place and locked down. I had to load the blankets I rented as they were not in the trailer ready to go. Attendant informed me I needed to check the working conditions of the trailer light and proceeded to walk away and not assist in any way. I have rented Uhual equipment many of times and I will never rent from Fearless Off Road again.

BRITTANY W.
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Customer did not leave a comment.

Daniel B.
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Customer did not leave a comment.

DANIEL JOSEPH V.
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Customer did not leave a comment.

LEE MICHAEL J.
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Your policy sucks I rented a car trailer I had it for a half hour and realize that the car I wanted to it was too long for the trailer I returned it like I said a half hour after I rented it and still got charged full amount for the day rental with no opportunity of a credit of any sort

EVELYN MARIE T.
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Awesome experience. Nothing to improve.

Timothy C.
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Take time to share all the options for returning and the associated costs when appli

Terrence C.
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Super easy pick up and drop off. Staff was very friendly.

DOUGLAS ROBERT D.
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The truck was dirty, the windshield wiper on the passenger side was damaged.

JEFFREYALLEN B.
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Juanita was pleasant and caring in her customer service. She had a jack to easily remove the trailer from my vehicle. A great experience!

JAMES RICHARD S.
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store front update

LAURA ANN S.
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The back of the truck was messy. Grease or something. Wasn't me! Otherwise it was a good experience I don't want to do again!

Ray R.
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Customer did not leave a comment.

Jay C.
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Frank O.
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ROBERT B.
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The a/c was not working very well.

DANIEL WAYNE T.
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Customer did not leave a comment.

darren H.
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We were unable to check in online. We tried multiple times for quite a while. That was the only frustrating issue. Wynida was professional and great to work with! Thank you!

Kristenbreanne V.
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Customer did not leave a comment.

Samuel M.
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Truck only came with half a tank, brakes barely worked which was extremely dangerous, headlights were so bad you couldn't even see in front of you with the high beams on, then to top it off the bill came back much higher than it should've been and the receipt made no sense that they emailed me. The fact that they rent out trucks in this poor of shape and over charge for them is disgusting. Will never be back

JEFFREYLANE P.
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Customer did not leave a comment.

MICHAEL ANDREW M.
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good job people.

Michelle B.
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The policy to not accept Debit cards was problematic. Especially since my debt card is a valid MasterCard.

Ken B.
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Customer did not leave a comment.

Yoram G.
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Tried to return 3 times during regular business hours but place was closed “out on a U-Haul delivery”. Web self return did not work. U-Haul website buggy and least reliable of any booking site I ever used.

Brandon S.
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Pain In the ass to return it, had to walk back and forth for pictures

Haroldleslie D.
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Customer did not leave a comment.

KRISTIDEJONGE S.
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We received friendly help and we would definitely use this location again. Our vehicle was perfect for what we needed.

JULIE L.
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Customer did not leave a comment.

Scotr A.
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Customer did not leave a comment.

NATHAN EUGENE J.
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Customer did not leave a comment.

Todd B.
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Customer did not leave a comment.

CHARLES PAUL C.
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Awesome

Glen A.
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Update web site with correct phone number Put a location locator on the u-haul web site

Alexandra H.
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Customer did not leave a comment.

Martin V.
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Customer did not leave a comment.

Todd S.
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Paul D.
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BESSIE MAY L.
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MARK ALAN M.
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Customer did not leave a comment.

LESLIE OWEN S.
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Uhaul needs to be more clear on what forms of payments they deem acceptable, as far as what they consider a major credit card. The milage fee for a small truck seems a bit much. The one person I dealt with was good and knowledgeable, the other definitely not as much. No walk around was done on pickup and email wasn't received until we were already gone from the facility. Overall this time was probably my worst experience I have ever had with Uhaul. I don't know if part of the issues I had were partly growing pains for a new owner at this location or not.

Timothy W.
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Customer did not leave a comment.

SHERI S.
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Excellent customer service!

AMBERBROOKE P.
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Customer did not leave a comment.

Linda F.
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Customer did not leave a comment.

MIKAROGER P.
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we moved to Pensacola Florida after 57 years in mich we did it after whitmer to over...anywho we used the biggest truck Uhaul has the 26' the booking and return process was perfect we could not have been happier with the equipment or the service people. thank you so much

DANIEL WAYNE T.
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Customer did not leave a comment.

MEGAN D.
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I ended up with a truck larger than what I needed. The website was not easy to navigate, and having to log back in a couple of times to make changes was especially frustrating. Next time I will probably call and reserve a truck that way.

Bob B.
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Nothing, everything went well.

JOHNFREDERICK R.
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The equipment was clean and easily maintained. The people helped me get it attached to my vehicle. Very nice and helpful to the customer. Thank you

Paul R.
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Place was very busy,front desk did a great job getting everyone in and out professionally and was a very nice guy.

Thomas F.
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The location in Greenville was fine except that it was 45 minutes from where I reserved a truck to be picked up at- wasting an hour and a half of my time and gas.

Tracey K.
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Customer did not leave a comment.

janise G.
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Customer did not leave a comment.

JEFF P.
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The counter staff were fabulous...very friendly and helpful!

BROOKE DAWN H.
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Nicki was very polite and helpful, excellent customer service!

JUSTIN HARLEY B.
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The staff was absolutely amazing and I would greatly recommend using their Greenville location every time possible.

Christopher M.
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Th he "Mom's Attic" was covered in dirt. Also, the pads I paid for were nowhere to be found.

Joshua G.
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Customer did not leave a comment.

Richard S.
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Customer did not leave a comment.

Tim W.
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Answer the phone when a customer calls.

No reviews have been submitted for this location.

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