Federico is quick to accommodate us when we were left hanging by Lake Erie lawn and garden. We were supposed to pick up our rental at 10, we arrived at 10:15 only to find a sign on the door saying they would be back at 11:30. We called Federico and I hooked us up immediately.AMY L.
Customer Reviews for Federico Tire Inc
(U-Haul Neighborhood Dealer)
Painesville, OH 44077
(Near the Intersection of 86 and E Washington St)
Services at this Location:
- Mon: 9 am - 5 pm
- Tue-Fri: 8 am - 5 pm
- Sat: 8 am - 12 pm
- Sun: Closed
Special Operating Hours
- 1/22/2022: 8:00 am - 10:00 am
- 1/29/2022: 8:00 am - 10:00 am
- 2/5/2022: 8:00 am - 10:00 am
- 2/12/2022: 8:00 am - 10:00 am
- 2/19/2022: 8:00 am - 10:00 am
- 2/26/2022: 8:00 am - 10:00 am
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.STEVEN M.
Customer did not leave a comment.RICHARD K.
There was no place to park. I had to pull into the main road and back the trailer into a small parking space. I had to go to the building next door and get a large rock from their flower bed to put under the wheel of the trailer to keep the trailer from coasting onto the road in front of the office.KEVIN D.
Customer did not leave a comment.MARTIN J.
Customer did not leave a comment.MARK M.
Best in the area, family owned.JEANNI K.
IT WAS A WONDERFUL EXPERIENCE !!!!!JEANNI K.
Need to show were to park them when returning them. Went on the back of the building and couldn't turn around had to leave it there.Louis H.
Customer did not leave a comment.WILLIAM D.
Customer did not leave a comment.MARK C.
Agent is good to work with. Thanks.JEFREY M.
Customer did not leave a comment.JOEL L.
Customer did not leave a comment.Brandon P.
Fast friendly service every time!AMBERDAWN C.
Customer did not leave a comment.ROBERT B.
Customer did not leave a comment.Chris M.
Customer did not leave a comment.PAUL D.
Customer did not leave a comment.Annamarie C.
Great people to work with!!!Mark L.
Limited parking was a little confusing but otherwise a good locationLayla V.
Customer did not leave a comment.JEFFREY L.
Customer did not leave a comment.Andrew F.
Customer did not leave a comment.Harry F.
Customer did not leave a comment.Brittney R.
Customer did not leave a comment.Yomary R.
I could not pick up the trailer at Burton as I requested. Had to drive into Painesville. Was not what I signed up forMichael H.
Drop off location needs to be lit better as well as made known it's in the back of the building and that the entrance is off of E main st.Cayden R.
Customer did not leave a comment.Gary M.
No problems, the way I like it.Richard B.
GREAT experience on an unforseen situation requiring a change to original reservation. So glad this cargo van was available! Federico's dealer could not have been more helpful, efficient and professional. MANY thanks!!!!!Patricia D.
another great experience with Federicos...Jim U.
Customer did not leave a comment.Scott R.
Customer did not leave a comment.Frank J.
Customer did not leave a comment.JOSE S.
Customer did not leave a comment.Joseph C.
Customer did not leave a comment.THOMAS D.
Customer did not leave a comment.Robert C.
Make sure the van or truck is in good conditionTehya C.
No problems to reportHarry F.
Please let them know that the initial charge on the card is actually a hold. That way they wont think they were double charged when the invoice hits upon rental return. Overall great experience and will use this location again.BRIAN N.
Customer did not leave a comment.Jamie N.
Very friendly and helpful.BRIAN G.
The trick was filthy. And smelled like a chimney. The equipment I rented was it available. The store owner said I should have called that day to see if it was available. It was my problem not his. They wanted th charge me more to use smaller fillets than the large ones I rented. Overall terrible experience. Won't rent from uhaul again.Richard G.
Very friendly! I rented it same day picked it up with in a hour! It was ready and waiting!Allan C.
Customer did not leave a comment.PETER M.
I was charged almost 150 bucks more then what the reservation price said. I was told 149 and change and was charged almost 300. Super unhappy and won't go with this company anymoreApril B.
It was a great experience that exceeded our expectations. We will use them again!JAMES C.
The van had a steer problem above 40 mph, had to keep adjusting wheel like in a movie pretend driving. Might be back ball joint, loose tie rod or unbalanced wheel or bad steering rack. I've driven others recently that didn't have this problem, so should probably get this looked at immediately.MATTHEW L.
go experience ever time I have rented for there. about 8 over the yearsRICK B.
Customer did not leave a comment.Gary D.
The truck that I rented had a lot of damage that was not reported to U-Haul. The guy that completed my paperwork did not know when the damage occurred. He just said "not that long ago". I reserved the truck online 2 weeks prior. There was a long slice in the driver side metal that allowed rain to get inside the cargo area. I had to use flex tape to seal it up temporarily. It was obvious that the truck was not maintained. The brakes were bad, there was a strong gas and exhaust odor while driving the truck that was overwhelming. There was no cold air coming from the air conditioner, only warm air. The check engine light was on. This truck should not be in service. I was in a bind because I was moving from one house to another and was limited on time. I could not wait and find another truck. I am truly disappointed with this U-Haul experience and I may look at other companies in the future. I was only charged for 1 day instead of 2 when I complained; however, the amount I paid is still high for a vehicle that should be junked.John F.
Customer did not leave a comment.ROBERT S.
Customer did not leave a comment.MICHAEL C.
I was charged for cleaning a truck that was dirty when I accepted it.DENIS N.
have never had an issue with rental from Federicos. other places have let me down in the past. they have what I need when I need it. pick up and return are easy, lot is easy to maneuver in. people there are great.Jim U.
Customer did not leave a comment.Denise M.
Customer did not leave a comment.robert H.
Very efficient.JEANNETTE C.
Customer did not leave a comment.Penelope J.
Customer did not leave a comment.NANCY S.
Excellent customer service!! Trailer shows much wear and tear but performed very well. Will definitely use Frederick location again.Kevin C.
Super friendly and very accommodatingCARLE F.
They also installed the light system on my car / UHaul. We had a small problem w/ lights initially at the dealer but was fixed. However when we arrived in Naples( our destination), we were told our turn signals worked but emergency lights didn't function. We had no idea.GEOFFREY N.
The Chevy express cargo van smelled of cow manure - both seats and the cargo mat had dust on them that held this smell. I drove our son and his entire life to school in it and all of his belongings acquired the smell- This is after I spent a considerable amount of time blowing out the dust and washing the interior to prevent his bedding and clothes from being tainted with the manute smell; didn't work. I drove the entire 6 hour round trip with the windows open due to the unpleasant aroma. I am interested to learn what UHauls response to my feedback will be. Thank youJoseph A.
Customer did not leave a comment.Breanna S.
Customer did not leave a comment.Abigail K.
The gentleman who helped was very pleasant and knowledgeable. It is rare to get great customer service like this in today's age when most people are so selfish and unpleasant. I will use them again.Michelle D.
Customer did not leave a comment.Kenneth J.
Always great customer service!Laura L.
Customer did not leave a comment.Muhammad J.
Customer did not leave a comment.SEAN S.
It was a drop offâ€¦. Wasn't my choice or their fault someone made me drive out of my way to get here.RON H.
The rental agent is great. Your online reservations system is absolutely horrible. It allows you to make a reservation for a piece of equipment only to find out later that it isn't available anywhere close. I will only use U-Haul as a last resort in the future.K J R.
This was my first time at renting a truck so I was unaware how the website worked. I had turned in the keys and truck before I saw that I needed all these pictures so therefore it cost me 20 exsta dollar. Maybe we could be more informative. Otherwise it was ok. The price is a little deceptive.19.99 turned in to 90. And I only used about 5 dollars in gas.LINDA H.
Severely overcharged for U-Haul truck was not cleaned one picked up I ended up cleaning it personally after I was done and still got charged for a dirty truck real shady people at this location got charged over $200 for one day's worth what's the deal with that use a different U-Haul location this place is very shady or the peopleWilliam M.
Please help customers with auto transport hook-up without charging a fee. We already paying for the equipment.CAROLINE M.
Customer did not leave a comment.TAMELA K.
Customer did not leave a comment.Charles W.
The location needs a better sign to locate where to park the trucks. It was very confusing.Michael V.
Customer did not leave a comment.ROBERT H.
Very pleased with the rental experience from Federico Tire. They are most helpful and attentive with getting the trailer hitched, making sure all lights are working properly and that the trailer is visually inspected and clean before leaving their facility.GARY H.
Customer did not leave a comment.Mark N.
I rented a 10 foot truck. When I got in, the key would not turn the ignition. I had to have Chris come back over and mess with it to turn the ignition on to start it. We had the same trouble later in the day while moving. Not sure if it is the key or what. Should be looked into and repaired. Otherwise...you guys are good. Thank you.TERI P.
This location provides a professional and friendly staff. They are a good representative for the U-Haul company.Kenneth R.
Customer did not leave a comment.Tyler B.
The truck we used had such a bad exhaust leak that it was filling the cab with fumes that made me feel sick when I was done driving. Plus there was so much body damage they even told me that "that there is so much damage, unless you flip it on it's side, we wouldn't even know if you damaged it." Great truck, lemme tell ya! Not so much. Would not recommend uhaul from there to anyone!Jason S.
Customer did not leave a comment.CHRISTINE W.
Customer did not leave a comment.Vincent T.
Customer did not leave a comment.Stephen K.
Customer did not leave a comment.Leslie B.
Customer did not leave a comment.Andrew D.
I was specific that I needed a trailer that was 5 ft wide in the bed. They sent me a trailer that was 51 in. in the bed. My item would not fit properly and therefore I had to disassemble it, could not fit it all the way in the trailer. The weight was all distributed in the back unsafely and I could not take the highway. I would up scratching my item where it hit the ground and shifted its frame.RYAN K.
Customer did not leave a comment.Amy F.
The vent forced EXTREMELY HOT air out on my right foot burning the top of my foot. I had to keep switching and giving gas with my left foot which is VERY DANGEROUS!Barbara I.
Customer did not leave a comment.Shaun L.
Customer did not leave a comment.TRAVIS F.
Customer did not leave a comment.CHRISTINA P.
Everything was greatJason R.
Easy to drop off without any hassle. I love that this is the first time someone that I know didn't get an extra charge that wasn't warranted(over mileage allowance for us). And even that seemed more than fair.Matthew L.