Customer Reviews for Fife You Store It LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Fife You Store It LLC

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Randall K.
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Customer did not leave a comment.

Anne T.
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This location provides the best service. They are always courteous, provide fast and reliable service and are helpful when returning the equipment I rent. Thank you.

Leonard V.
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This is a storage facility with only a couple of U-Haul trucks on site. I returned a 26-foot truck and was unable to even drive into the address of the return location - no room. I pulled in across the street to another business and walked across a busy street to find out what to do with the truck. The woman at the counter was extraordinarily kind, helpful, friendly, and accommodating - all was well, but there were no instructions on the rental order or signs on the street.

DONALD K.
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Customer did not leave a comment.

Elton T.
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Customer did not leave a comment.

William S.
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Self drop off

Michael S.
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Very professional and pleasant

ANGELICA A.
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Customer service was owesome

Cherianne T.
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Customer did not leave a comment.

Alaimalo T.
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The staff onsite was very friendly and helpful. She was very informative with our visit today. I really admired her professionalism.

Bernard W.
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Customer did not leave a comment.

hyde G.
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The office lady at the fife location, was awesome! Thank you! Heidi Gearon

Jeffrey L.
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Customer did not leave a comment.

Tommie A.
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Customer did not leave a comment.

John L.
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Customer did not leave a comment.

Matthew C.
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Great customer service and very friendly.

George N.
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The combination of a mileage charge AND needing to refill gasoline seems like padding the U-Haul pockets at the expense of the customer. One or the other seems fair, but not both. Otherwise the young lady providing counter service was great, and the truck was clean and in good condition.

Liliya S.
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Customer did not leave a comment.

Lee T.
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I was charged $22 for an after hours fee. I was never told I would be charged extra even though I told the rep I would be dropping the truck off after hours. Spoke with Helen in the regional office and she was rude constantly cut me off and told me an area field manager would get back with me in 48 hours. I feel I was mislead in the price I payed. The price of the truck says $19.95 and it turned into a $88 transaction for a 1 way 20 mile trip. I was told I had the truck for 24 hours and if I knew I’d be charged more for a night delivery I would have waited till the next day.

Jeremy M.
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Nice, clean truck. Very friendly counter person. Will definitely return!!

GARRY P.
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Customer did not leave a comment.

Jacobus M.
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Customer did not leave a comment.

Colby H.
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Very nice clean place. Customer service was great.

Michael F.
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Customer did not leave a comment.

David G.
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I have rented from here 3 times in the last month and a half. The first 2 times my return time was before 1p.m. this 3rd time I got a call saying that I was suppose to return the Uhaul by 9a.m. I was not advised of this at time of rental but regardless, when I got the call at around 10:30 a.m.it took me 6 minutes to get there and return it as I only live 3 minutes away. Thank you and God bless

David E.
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Both ladies were Exceptional!

Monica H.
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Communication is very poor

Mike N.
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Give a veteran's discount.

Randy H.
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Customer did not leave a comment.

Randy S.
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Put better radios and antennas as we were hardly able to pick up anything and what we did wasn't very good reception. Made for a quiet trip across country. Over all though the truck was in great condition, ran well and got us 2300 miles across the country.

Joshua G.
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Very friendly and welcoming environment.

Myung K.
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Customer did not leave a comment.

YOLANDA M.
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Customer did not leave a comment.

Greg M.
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Customer did not leave a comment.

Gabriel B.
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Customer did not leave a comment.

Adalberto S. | Reservation |
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I wasn’t able to utilize the storage due to being in the hospital.

Hope B.
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I think your mileage rates are kinda high considering yiu can rent from many car renal companys with trucks. Suv vans exc for unlimited mileage free

Echo A.
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Customer did not leave a comment.

Neil Y.
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There is nothing I would suggest, the employees at this location were fast and knowledgeable.

nick F.
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The younge lady at this location went above and beyond her duties.

David G.
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The person attending made my wife and I very invited, she was friendly and made our visit AWESOME!!! A person like her is what makes people come back and recommend businesses to friends and family. Thank you for the painless visit and experience. Thank you and God bless

Karlene D.
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Customer did not leave a comment.

Anthony A.
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Kinda pricey but the overall experience with the customer service there is excellent Thank you...

Jose R B.
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Fast and easy I'm happy with everything Thanks

David W.
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Customer did not leave a comment.

Stephanie M.
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Customer did not leave a comment.

ERNIE L.
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Customer did not leave a comment.

Arturo M.
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Customer did not leave a comment.

Jim F.
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Perfect transaction and process. Very helpful and friendly!!!

michael G.
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My experience was great with the U-Haul in Fife Washington

Simon E.
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Customer did not leave a comment.

KRYSTLYNN S.
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The lady that helped me and my sister was super nice and friendly. She got up and greeted us with a big smile as we walked in and when we returned. She was funny and very sweet. Great customer service. I work in customer service as a manager so I always appreciate getting great service.

Ken K.
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Keep Patty

David M.
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Customer did not leave a comment.

BILLIE M.
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Love the gals at Fife Storage.....always smiling and always helpful!!

KENDRA Z.
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Let me just say that the people who work here (Fife you store it) were GREAT. I would highly recommend this facility for anything other than U-Haul rentals. On the other hand, U-Haul needs to get their fucking shit together. It’s embarrassing how poorly the company is run and managed. I will never recommend U-Haul to ANYONE under any cost. Extremely unhappy with my U-Haul experience.

WILLIAM W.
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Nothing

Dianne G.
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They are so helpful at Fife Uhaul & storage. They go above & beyond to make sure you have exactly what you want & understand what you need. I would recommend this place to anyone whether it's local moving or long distance. I have worked with them on both types movers and was pleased with the attention to details, understanding what you're looking for and helping you find your best option always with a smile. Thanks EVERYONE at Fife YOU STORE IT

Jerry G.
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Customer did not leave a comment.

CINDY R. | Reservation |
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Service personnel provided gracious service

Derrick G.
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Customer did not leave a comment.

DAVID W.
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Easy, very friendly and the truck worded very well. Very nice people.

Mike H.
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The staff was rude and didn't want me to leave the vehicle because they didn't have time to mess with it. They tried to get me to find another place to return it although it was supposed to be picked up there by someone else the next day, so I was told by Uhaul. Not a pleasant experience at all !

Tariek B.
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Customer did not leave a comment.

Trish L.
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Patty was cool.

MARC P.
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I have rented many U-Hauls over the decades and found that this manager, Patty Carter, is the most pleasant and helpful of all.

Tom F.
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Nothing at all, very happy!

NAUSHA C.
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Customer did not leave a comment.

victor G.
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Customer did not leave a comment.

Lauren G. | Reservation |
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Very friendly and helpful staff! Appreciated the discount on first month of storage unit rental.

Eileen W.
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Great customer service. Very nice people running facility

Seth J. | Reservation |
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Service was great, the person that got everything all setup was very helpful and polite! Thank you

Samuel N. | Reservation |
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The lady at the front desk was very helpful very energetic I got a positive vibe from her she help me and my roommate out and It couldn’t Of gone more smoothly

ALLEN E.
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Customer did not leave a comment.

PAUL F.
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one stop assistance

JANET S. | Overall Experience |
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We rented the facility for only a month, but it was a perfect solution to our dilemma. Thanks for renting for a month. Very helpful. Janet Stump

Nick M.
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Auto trailer left ramp clamp retention spring non functional. Could have lost the ramp on the highway. Ramp was half out when I got home, and fell completely to the ground when I pulled it out. Only drove about 100 miles?

Eric L.
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Customer did not leave a comment.

Colin G. | Overall Experience |
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Although we only used the storage unit for a few months, the facility was clean and secure. The office staff were extremely helpful and accomodating. I would use Fife You Store It again.

Michael S.
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Kelsey at the location I picked up the uhaul was great along with her manager. Uhaul has scheduled me at another location far away from my original pickup d/t fact someone decided they weren’t bringing the uhaul I needed back and this upset me as you can imagine. Kelsey help me with what I needed and turned a bad experience into a better one.

JACKIE J. | Overall Experience |
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Not standard M/O. Twice missed billed for storage fees. Was refused copies of notices even through I informed manager I didn’t receive notices. Inconsistent method of sending invoices. Invoice errors

KELLY P. | Overall Experience |
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Great location, clean, secure, and great team in the office! Patty the Manager is the best!

Charles S. | Reservation |
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Bad service

Carlin R. | Overall Experience |
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Very satisfied w/my experience. Would do business with them again.

Leta M. | Reservation |
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Clean, quick and easy rental process, friendly people.

JANICE L. | Overall Experience |
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I had my things in y ok u storage facility for almost 5 yrs and during that whole time, the owner and staff were great!

Achim R.
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Extremely good experience!!!

ISAAC M. | Overall Experience |
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Had no issues here and reasonably priced.

JANELLE Z. | Overall Experience |
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Always clean and maintained. Best value out there. Staff was always nice and helpful! Thank you.

Mario Z.
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Customer did not leave a comment.

Ward O.
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Customer did not leave a comment.

Harb A.
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Customer did not leave a comment.

Antonio P.
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This my favorite location to rent u-haul from.

chris H.
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I dropped off the vehicle and the guy didn't turn it on and look at it at all while I was there,he just said that's it and they will email me a final receipt. A few minutes later I got the email saying I did not fill the truck up all the way with gas. I stopped at the gas station only a mile away and put $59.30 in the tank. I squeezed the hose at least 3 additional times until the tank would not take more so either the Uhaul gas gauge is broken or the gas pump is too sensitive. I could not fill it up anymore. Besides I turned on the truck and the needle looked like it read full. I called the location I dropped it off at and asked the guy if he actually even attempted to pop it gas in the truck and he said "no". How can you charge me when your guy hasn't even tried to put gas in it? Your gauge could be broken and you just charge before seeing if it's even accurate? I was charged $18 and some change. I want that money back and you need to train your employees to actually see if there is a problem before people drop off a vehicle. They dont just say ok,leave it and then out of the blue say "oh by the way you didn't have a full tank " ,when I know I filled it just minutes before.

roy J.
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Customer did not leave a comment.

Diana B.
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Customer did not leave a comment.

Peter C.
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Hassle free, vehicle was clean and ready for pick up.

chris L.
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Customer did not leave a comment.

JUSTGIN U.
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Very friendly people

Julie W.
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Customer did not leave a comment.

CHUCK H. | Overall Experience |
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Best temp storage I ever used

Nikki L.
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This is the best place to get a storage unit ans well as a u-haul truck!

Ted P.
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Customer did not leave a comment.

Jessica P.
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Customer did not leave a comment.

Bryce M.
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It was a seamless transaction and I don't know what could have been better. The truck was in good working order, clean, and ready to roll when I arrive. Thanks!

ELIZABETH O. | Overall Experience |
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Very friendly and helpful the customer service thank you so much 😊

Jim E.
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Customer did not leave a comment.

Madonna H.
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The dealer was super friendly and helpful

Bryce M.
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No need to do a thing to improve. Patty was amazing, personable, and efficient. It was a smooth transaction all the way around. Thanks-

Zoe C.
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Great customer service at this location! She was one of the best uhaul representatives I have ever dealt with!

Courtney R.
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Customer did not leave a comment.

ANTHONY A.
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Everything was great!

Casey G.
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Customer did not leave a comment.

Ed K.
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There was a major problem with my reservation which was not the problem of this location, and they did all they could to help resolve the problem, but it still ended up being a major inconvenience. I arrived to pick up my truck just as another customer was leaving;. They had given the truck reserved for me to this other customer because the truck reserved for him had a lock left on it by a previous customer that they could not remove, and then there was not a truck left for me. They helped locate another truck at another location for me to rent. However, this other rental truck was only 10 or 2 feet (where I had reserved a 15 footer). Because of this, it took me 2 loads to move instead of one.

Pamela W.
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Customer did not leave a comment.

William B.
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Customer did not leave a comment.

Elias O.
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Great customer service

LARRY AND ALICE B. | First Impressions |
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The Lady was very helpful. e did get charge 6.95 twice but we only wanted one unit. Thank You Alice Bogue

DIBIASE E. | First Impressions |
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Easy reservation process..Very inexpensive for the size of unit we got, compared to others in the area. Great customer service at counter. Totally recommend!

No reviews have been submitted for this location.

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