When I arrived to pick up at my scheduled time the office was closed and no agent available. Had to come back the next day after getting confirmation from regional office that an agent would be there. They were not. Regional manager had to sign the trailer out via email so I could leave with it.
Brian H
Customer Reviews for Fire Ship and Move
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The business was closed, but was able to drop my key off at a drop box on the property
RANDOLPH JIt was not the closet drop to the one way rental.
DALE QEverything was very good everyone so polite and nice. Just need to put a phone number out near where the trucks are at and location but other than that everything was well.
TONY BEverything was perfect!
TRUNG N