Customer Reviews for Firehouse Towing and Recovery

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Firehouse Towing and Recovery

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Spencer J.
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Muddie parking lot

Laura S.
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Customer did not leave a comment.

Fain S.
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Very accommodating with schedule revisions that needed to be made. Everyone was friendly and helpful!

craig J.
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John J.
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Lindsey J.
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Donald B.
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I dropped the trailer off early (after hours) because Monday was a holiday. I was surprised that I was charged an extra day.

John J.
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Found after hours electronic app cumbersome as it only works at the drop off site. There was no after hours key drop off. The site is weirdly located in a one way location where you can't drive large trucks under a low rail trestle in one approach to site. A bad combination for older drivers not completely familiar with the area.

mike B.
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Hard to find by auto navigation system but super wonderful lady took care of me very well. I wish other staff could be as pleasant as she was!!!!!!

Barton M.
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This location was closed I have no real opinion on this location.

Peter R.
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William E.
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Penn S.
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William A.
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Selina B.
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Palmer S.
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These good old boys were great. They spoke English. I could understand everything they said. They were polite and courteous.

Guwana J.
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lisa H.
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Angela G.
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Exceptional customer service! Everyone was very friendly and went above and beyond in helping ensure my trailer was hooked up properly and that all the lights and blinkers were working before I left. This was one of the most pleasant experiences that we have had with Uhaul in a while. We will be coming back to this location again. It's nice to have another location in our area to rent from now. Great service and great people!

ANDREW W.
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STEVEN R.
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Austin M.
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Tracie H.
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Gregg M.
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Jessica M.
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SHAWN C.
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Kathryn T.
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KIMBERLY G.
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horrible customer service. truck was dirty. do not recommend this location.

KEVIN T.
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Stephen H.
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The mobile pick up was A GIANT pain!! Took us 90 min to get the truck. Your chat kept blaming it or phone. The website kept not recognizing that we were there

JEFF M.
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Nothing at all great experience and friendly staff

Wayne B.
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Friendly, efficient, helpful

William H.
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Easy drop off and timely service

Rolf R.
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One choice for drop off when there are many u-haul locations in town. U-Haul corporate has to understand the inconvenience this causes. This location is on a road that has a < 10 foot clearance bridge that forced me to drive the long way for the drop off.

Christopher L.
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Melissa M.
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William M.
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The UHaul System was down and while I had done all the required pre-check, everything had to be done again over the phone. The local guys were great - but your system failed us all!

Gayle S.
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CHRISTOPHER F.
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MIKE D.
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Received good service

Andrei K.
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Trishia F.
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STEPHEN S.
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Kay A.
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George R.
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Michael M.
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Joseph C.
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I returned after hours and the never check the equipment in and then couldn't find the equipment. It made it look like I never return the equipment.

Chelsea B.
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Uhaul HQ should surprise visit this location. Super creepy home office. Felt third world meets hillbilly.

Timothy L.
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Mark L.
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Everything was great

arthur R.
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Can't think of a thing. We had lots of questions in the beginning...called 800go-u-Haul. The girl walked me thru it all

No reviews have been submitted for this location.

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