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WILLIAM C | Overall ExperienceCustomer Reviews for Firetower Secure Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was with this storage for many years, decided to move to bring items closer to my home, if I need to move again, I would definitely choose Fire Tower Storage..
STEPHANY R | Overall ExperienceI recommend more cameras for the facility.
BILLY R | Overall ExperienceI enjoyed the experience. Louise was courteous and very thorough. If ever I am in need of another unit; I will return!
LILLIAN S | Overall ExperienceVery nice staff. I went all hours and felt safe. Excellent customer service.
KATHRYN R | Overall ExperienceMs. Brown was fantastic to work with and made the whole process seamless. I would highly recomend them if you are in need of short term storage.
GREG M | Overall ExperienceGreat experience.
CGJ P | Overall ExperienceGreat facility & staff!
LYNELL A | Overall ExperienceWe had a storage unit here for many years and always felt safe to visit and found it to be very convenient. We liked that the furniture store was connected and there was plenty of supervision.
DAVID J | Overall ExperienceGreat storage, I always rent from this Storage because I know they are friendly, fast, and reliable. Will be rent from them in the future.
CHRISTOPHER J | Overall ExperienceFiretower Secure Storage exceeded my expectations. They returned calls to let me know a storage unit had become available and worked with me to get a college discount since the unit was for him. Great communication and rental process. Highly recommended!!
MATTHEW C | Overall ExperienceKathrine was extremely helpful
DEBORAH A | Overall ExperienceWe were very happy with this storage facility. It was convenient, clean and secure.
JANICE S | Overall ExperienceNone.
CURTIS F | Overall ExperienceOnly issue we had was the smell from someone having moth Balls
KRISTI L | Overall ExperienceWent smooth and was safe! The office lady was busy and still vary polite and answered any questions I had with our any malice or scorn! And I ask a lot of them. Recommend them when they have room!
NATHAN J | Overall ExperienceEverything was great. Katherine ( hope I have her name right) was wonderful, both on the phone and face to face. I would definitely recommend to others. Thanks for a wonderful 17 months!
AVIS A | Overall ExperienceKatherine was an absolute pleasure to work with. Everything went smoothly from the time I moved in to the time I moved out. 10/10 would recommend.
LASHAUNDA P | Overall ExperienceIt would be really be helpful to have a dolly or hand cart available at your facility to assist customers.
BOBBY R | Overall ExperienceExcellent facilities
SAMUEL T | Overall ExperienceGreat facility with temp controlled units and easy access. Very pleased with facility.
WILLIAM E | Overall ExperienceKathy is a sweetheart. Always smiling and helpful. Thanks
JIM T | Overall ExperienceWell maintained facility, felt very safe and secure. Excellent, friendly and helpful staff.
BEVERLY G | Overall ExperienceVery clean and very nice staff!
DAVID R | Overall ExperienceGreat facility; very safe & secure!
DON V | Overall ExperienceThe Staff was extremely friendly and helpful. The facility was very well maintained and operated in a professional manner. Top notch. If the need arises, I will definitely use again.
JOHNNY D | Overall ExperienceEasy to deal with, unit was spotless!
SEAN S | Overall ExperienceGood storage facility. Would recommend
DEVIN H | Overall ExperienceNice place
LEVY H | Overall ExperienceI had a wonderful experience and will recommend this facility to others. Thank you for always keeping us up to date !
KELLY F | Overall ExperienceEasy move-in. Front desk worker was NOT professional.
Privacy R | First ImpressionsStorage was clean and not busy, allowed for almost a 3hr unload to happen without any issues. Certainly recommended to anyone needing service such as this.
Privacy R | First ImpressionsFiretower Secure Storage doesn`t work with Uhaul anymore and they wouldn`t honor my free month of storage. It was a horrible experience, get your website up-to-date please.
Privacy R | First ImpressionsVery Friendly and ensures they explain all the policies to you. excellent experience
JOHN P | First ImpressionsThe facility is very clean and the owner is quite professional. He personally assisted me im ensure my move into his facility from Texas to NC was compleyed flawlessly.
Privacy R | First ImpressionsThe owner went out of his way to give us a good deal when we had been misinformed by Uhaul.
Privacy R | First ImpressionsI was thankful Brent was available on Saturday because the unit we rented wouldn`t have worked and he changed it out for us.
Privacy R | First Impressions