Very rude and unprofessional old lady in the office. I was over charge and they gmfu if they think I'm paying anything else towards Uhaul !RASHUNKEDRA W.
Customer Reviews for First Choice Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Worst experience EVERDana K.
Customer did not leave a comment.Thad B.
I am not sure my customer service was excellentAngela W.
Clean the equipment and disinfect between rental customers. Repair and inspect vehicle for damages inside and outside. Perform maintenance inspection on vehicle when returned to insure proper function of entire vehicle meet safety standards (brakes and steering, and lights) and performs as designed. We have been customers of u-haul for over 45 years and this rental was a great disappointment in every area. We hired professional movers to finish our move. We just couldn't "trust" another rental from u-haul.Oscar M.
Customer did not leave a comment.Tim H.
I don't recommend. The lady never gave me my contract. She said she had problems with her printer but she would email it but she didn't. I'm still waiting for the contractALEJANDRO P.
Customer did not leave a comment.Elizabeth V.
Customer did not leave a comment.Jaylyn J.
Customer did not leave a comment.gloria L.
Customer did not leave a comment.Jeremy B.
Terrible. They were wanting me to take a auto transport that was not safe. The trailer did not have any safety chains at all. Worst part of it all was that the facility made me get on the highway without any safety chains on the trailer to go to the main Uhaul hub. They told me â€œoh yeah you are good grey highway will take care of you.â€ Well the manager at grey highway informed me that this was on THEM. Don't trust people! Run away!JOHN W.
Truck was raggedy, passenger review mirror broken. Not safe to drive, will cause accident due to not being able to see cars on the right.. Passenger door handle broken. Location is scamming customers, manually inputting false mileage regardless of photographed milesSheri J.
No one was able to help me drop off equipment at location per the woman who answered the phone.Angela C.
Customer did not leave a comment.Millie C.
Customer did not leave a comment.Michael W.
They took my money off my card and will not help me with a one day rental that only cost $19. I paid over $100 due to the fact she coded it wrong. I called Uhaul and stayed on hold for 3 hours and still did not get anyone. Please call me at (706)975-8630.Rhondalynn T.
Told me i could get thebrental at 7am. Not true. Came back at 9am. They were late getting there almost 10am. Wasted 3 hours that i could have been moving.Michael S.
The folks there were helpful and efficient.Janis B.
Customer did not leave a comment.STACEY B.
Didn't get my hand truck to move my washer and dryer and freezer . To late to go back and get itVeronica W.
Get Newer Vehicles.EDDIE B.
Customer did not leave a comment.SHEILA T.
Customer did not leave a comment.ELIJAH N.
I was told that I was being charged an additional $25.50 because the the previous person brought it back on empty...so, once I refueled it, I would be refunded the 25.50. 😳🥴Johnnie T.
Customer did not leave a comment.Keosha S.
Clean the truck. And it also drives like it needs maintenance done. Overall it was ok. It got the job done.Candi H.
Great staffLonnie M.
Customer did not leave a comment.Michael H.
Customer did not leave a comment.MACHELLE C.
It was a little difficult to get in the parking area.Alice W.
They should sell the light extension adaptor. This is a safety issuepatrick A.
Customer did not leave a comment.Laura S.
Customer did not leave a comment.ANDREA W.
Customer did not leave a comment.JAN T.
Customer did not leave a comment.Jason M.
Customer did not leave a comment.lucius H.
I asked for help when I arrived and she told me there was nobody. I had to go park it next door and try to lift off my truck hitch. After 10 minutes, hurting my back, and beyond frustrated I walked back next door and a guy came out and said he thoughr I had help! Then they helped with no problem!!Michelle J.
Customer did not leave a comment.Donna G.
Customer did not leave a comment.tamorian W.
Customer did not leave a comment.sunee H.
Customer did not leave a comment.Larry L.
Customer did not leave a comment.WILLIAM A.
Customer did not leave a comment.SITHA P.
Customer did not leave a comment.Sean V.
Customer did not leave a comment.Catherine L.
Did a great job for me!Juanita R.
my reservation was done on line and I set everything like I wanted since I could not use mobile pick up someone had to check me in they added safe move to my bill. Me thinking everything was in order like I set it I did not see the safe move charge till the end. I did not like that. The mileage and gas was off on paper from actual truck. I took pictures before and after. Check your bill before you sign and take pictures of gas and mileage.Terri D.
There was no hand truck and it was extremely expensive for 2 hours worth of use and I only drove it 5 miles or lessmichael H.
Onwer was on the phone for about hour and was not trying to help.Cassandra R.
Customer did not leave a comment.Anthony G.
The trailer had material left in itJ David O.
Customer did not leave a comment.William L.
Not clean, not inviting.JOE J.
Customer did not leave a comment.Chimere B.
Customer did not leave a comment.Daniel C.