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Clifford K.
Customer Reviews for First Familee
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
See above
Mitchell B.The guy was a little late getting there, and his phone wouldn't work to complete check in. It took almost an hour to get the truck.
Joseph N.Great new location in the Radcliff area!
MICHELE R.This neighborhood location has no maintenance support capability. When I picked up the van, it was reading that the left/rear tire was underinflated. I drove to the larger area location and they discovered that the tire had a screw lodged in the tread. A local support truck had to be called to replace the tire and my departure was delayed by 3.5 hours. The GM of the larger store took care of me and extended my rental by one day, which allowed us to overcome the challenge of the delay.
John D.