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Karla A
Customer Reviews for Five Star Auto Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were great. Very helpful and personable.
Kyle WThis location was fine in other ways, HOWEVER too distant from our originally agreed location. You changing the pick-up location at the last minute to a distant location was very inconvenient and unprofessional. I felt deceived by you.
Timothy BExcellent location to pick up a U-Haul. Great customer service.
NELSON PThey charged me an extra day when I returned it the same day.
Toby BIt took us 30 minutes to get the keys. The equipment we paid for wasn’t there so we had no moving tools. (Dollys etc..) and the radio and air didn’t work.
Gina DNothing comes to mind.
frank oWas grossly overcharged for items I did not request or use. Was told I couldn’t keep my car in the lot while I rented the U-Haul
Meredyth AVery flexible and efficient
Ramiro FJim was excellent and very helpful, equipment in great shape!
JONATAN BGreat Service!!
KURT G