Customer did not leave a comment.
DON R
Customer Reviews for Fletchwood Deli
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We reserved furniture pads for our move and expected to see them In the truck. When we saw they were not in the truck, we went inside to ask for the pads, but they said they had none. The reservation system should be smart enough to know this. Then, they did not help us with the refund for the blankets we booked but did not get. They said we had to contact U-Haul. But they represent U-Haul, so….. I ended up checking the box that the furniture pads were not received in the app, but we had no one to talk to when we dropped the truck off because there was just a drop box. A day later, we got the receipt which said the furniture pads were present, which is not accurate because they weren’t there to begin with. At least they didn’t try to charge us for not returning the pads, but they still charged us for the pad rental and I’m not sure how to get that part of the rental refunded.
Christopher Mthe drop off was uneventful. It was quick ad easy.
MARY WSuper simple and easy. Thank You!
Suzanna SI was not told I would be charged 200 for the day and 47 dollars for gas up front when I rented the truck
Delores M