Customer Reviews for Flowers by Emilio

Tell people the truth about mileage hire people that know how many miles it is from one place to the next

Very nice person deal with.

Make sure to clean/sanitize interior. Especially during this time.

Services were satisfactory

Free coffee.! Can't hurt .

Excelente atención y servicio saludos mi gente

The shop was closed when I went there to return around 3:00 PM today. I was not expecting this as this was Monday and was open when I picked it up in the morning. I had great difficulty in login to uhaul.com/share through my phone as my internet connection was weak. It took me around 25 min to complete the process.

Give the vehicle a full tune-up, check for any and all inconsistencies in full body of vehicle before sending a truck across country with the client.

I didn't use a u-haul truck

Emilio was very helpful and efficient. I highly recommend his location and look forward to visiting again in the future.

Everyone was very friendly and made the experience of moving much easier. No problems and will recommend this location to all my friends.

I ordered and paid for a furniture dolly and blankets. I did not get them and they were not in the truck when I left with the truck. I think the young man who helped me did not know what he was supposed to do so I never got what I paid for. I called back and requested a refund and was told I would get one but never did. I won't be doing business with them again.

Keep doing the way you doing it is great thank you very much.....

Good customer service !

The owner has 3 cats in the flower shop. I explained I was highly allergic. She asked me to wait outside and did not offer to put the cats away. Lack of consideration toward the customer.

There were many problems with my UHaul. First, I rented from a place in Linden, NJ. After waiting a long time to get my rental, even though I pre-registered and pre-paid, they told me our truck was in Elizabeth!! They said UHaul should have called us the night before, but they did not. Not only was it an inconvenience, and took time away from the move we were doing, but it cost me $$ because I had to pay two car service fares. An extra $15. Someone from UHaul called me just after 10 am (my pick up time), when I was the second place, and apologized that I never got the call the night before. He said because UHaul did no deliver, I would get a $50 refund for the situation as it was your mistake. It does not seem to have been applied to my bill. An additional cost was that we ordered 10 blankets to be used and they were not available at the second place. They were at the first~ no one told us the second place was a flower shop with only one truck. So we had to spend $68 dollars to buy them from the store at the storage unit we were clearing out! All around a rough ride Can you tell me please tell me why you did not apply the $50? Thank you. Beverly Pinzon cell 917 696 4605

I don't know where the breach in security is! But somewheres between MA location and NJ location my payment card was compromised! Nb: employee at both locations we're helpful and professional

Super Friendly Staff and accomodating - Great Experience

I had to come here, because the uHaul on Sherman in Elizabeth, NJ which had scheduled my one way at 9 a.m. on 9/9 wasn't going to be ready until 10 a.m. They called me as I was standing out front waiting for them to open to tell me that. My moving schedule was pretty tight, so they found me another van available right away about 10 minutes away. When I got to the second pick up location, no one was there to help me with the uHaul and the Flower Store manager had to call someone who took ten minutes to come even though they had been told I was on the way from the Sherman location. It was not a smooth morning and I was disappointed with the logistics of it all.

Initial request was set up by my sister Moneca Golden for a 10 FT truck and once updated it was converted to 9 ft van, unacceptable.

Great customer service, van was super clean and well-maintained.

The owner provided excellent customer service .

Great service!

my Experience was great so keep up with the good work.

Dont give customers faulty cars and try to say the customer did something to it. Because i have to wait for them to come fix the cable, which push my movers time back, i end up moving my furniture to my new place by myself. The back sliding door was difficult to open because they broke the cable to bring the door down. My experience was terrible!!!

Everything was fine. No need to change anything

The service and the car was very good! But i don't understand why you taken a second amount for 26$ ? Can you explain me please? Thank you!

I am unhappy that the price quoted to me online was different than the price given to me in the store. I was quoted online $248 with insurance and the dolly when I went into the store I asked the dolly to be removed and the price went up to 262 without the dolly. I am not sure why the price was raised but at that point it was too late to cancel .

Very friendly and knowledgeable staff.

I had a great experience at this location. I was told to return the truck to this location since it was the closest and I am glad I did because everyone here was so great. I needed a little extra time with the truck and since I let them know with time I was not charged. Everyone I spoke with from on the guy on the phone to the people in a the store was so helpful and nice. I would recommend this location to anyone.

Problems with the website to print out contract. Person said it was a frequent problem on weekends....increase your bandwidth to handle the busy days!

Good.

Great service, truck nice and clean, good price for whole day renting. Absolutely recommend Thank you

Great experience

Van was dirty and shaky was afraid it would get stuck while driving. I should be compensated some how half . Shouldn't fear getting stuck

very good service

The individuals at this location were very customer service oriented. I had an excellent experience.

very nice and helpful

I wouldn't change anything, great place to rent uhaul, fast, professional.:)

excellent services.

It was very frustating that the truck was not available at the location I had selected. And when I called to complain about it, the headquarters told me the website states that the location selected is a preferred location. Of course I assumed it was preferred by the customer, but that is not the case.... Terrible customer service!!!!

Great service and friendly helpful people. The only thing that could make it better is if it cost less. Otherwise, everything was really very very good!

Professional! Friendly! Prompt! A+++

Emilio was a great guy. We had a good conversation and he gave me a ride to my new home two miles away because it was pouring rain by the buckets. They do great floral work as well, I highly recommend them for truck rental or flowers!

He truck did need wiper blades,

The drop-off personnel were friendly and pleasant.

Better running truck.Found this truck very slow with no horse power.Must check transmission does not shift correctly.

Very placent experience. From the beginning to the end.