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Edward N.
Customer Reviews for Fontana Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Professional and friendly service!
Tom N.Keep up the great customer service! The girl at the front desk was lovely and friendly and beautiful
VICTOR L.N/A
Richard M.Nice
susana V.Love the ease and convenience. And the fact that I can keep it for 4 days straight with last minute notice.
Engels B.👍
RICHARD L.Nice people
Sybil A. | Overall ExperienceEverything was ready and customer service was excellent
CARLOS D.The best.
gary G.Price hikes were high and relentless
MICHAEL A. | Overall ExperienceCustomer service is very good
Edgar D.Friendly
ALLISON C.It was not the location that I was unhappy with it was the representative that did not tell me that I would end up paying $1.09 a mile to rent a $19.99 truck. I ended up spending $384.00. When I selected the box I do not agree with the price no one call me to discuss. Next time I would go to another rental place and maybe they can be more honest.
Eric W.Awesome experience for a first time customer, smooth and easy .
KENNY A M. | Overall ExperienceThe best customer service I have ever received !!
JOSE P.Thank you
NORA G.i have nothing else to add everything is in order good service
Larry Balatayo D.Overly priced and there vehicles odometers go double what a car would be. Mine said I went over one hundred miles and in reality I only went sixty. So they charged me for all those extra miles. Wouldn't use them again with all these hidden fees. They advertise 19.99 for the rental and you land up paying $250 all said and done. U-haul is a rip off.
GABRIEL R.Great customer service, very helpful.
GABRIEL M.Great customer service
Kyle W.