Customer Reviews for Food World

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Food World

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Michael M.
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Customer did not leave a comment.

Connie B.
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Customer did not leave a comment.

Jody B.
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Uhaul rep was very helpful and process was easy.

Glenn B.
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The dealer was very unfriendly and impolite, making this a terrible experience. I would not go to this location ever again, but have rented from UHaul many times and would do so in the future at another location.

Rafik B.
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Customer did not leave a comment.

Yaron K.
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Winter tires.

david V.
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Put winter tires on the trucks instead of bald all seasons. I got stuck in snow 4 or 5 times for a few minutes each time.

Sharyn M.
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The U haul at Food City were very accommodating and helpful. Thanks So Much!

Misha D.
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Dirty vehicle and equipment extremely rude personnel. Would never go there again or recommend it to anyone. Complete disaster.

Mark Y.
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Customer did not leave a comment.

Mesfin N.
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The person is not explaining to me anything before I pick up the truck and I ended up paying extra $350 and it is not fair

victor P.
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Customer did not leave a comment.

Sandra T.
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Truck was filthy. Had to clean off dust and cigarette ash off dash and behind wheel. Returned truck much cleaner than it was received

Chelsea R.
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The van wasn't clean.

Paul G.
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Customer did not leave a comment.

Christopher M.
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Customer did not leave a comment.

Laural G.
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Customer did not leave a comment.

Jonathan O.
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It was a little surprising where this Uhaul is located, but they were friendly, quick and nice to deal with. Would use them again.

steve R.
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It was easy, fast, no hassle and the representative was a pleasure to deal with. I'd rent from them again any time.

Thomas D.
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Customer did not leave a comment.

Renato B.
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You are doing great!

Yazdi B.
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Customer did not leave a comment.

Jenneth M.
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Customer did not leave a comment.

Lindsay S.
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Customer did not leave a comment.

Fatima D.
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Customer did not leave a comment.

Hosein T.
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Customer did not leave a comment.

Brian H.
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Shady u-haul location. Vehicles engine light was on. They also had a note on the contract stating there was metal tape on front bumper and the customer acknowledges there could be water damage, but never did they mention this to me and it appears the customer would be on the hook for this. Also returning the u-haul late at night was extremely dangerous and unsafe as this was in a dark alley with no lights just off 17th avenue. There were several people milling around in the dark alley which was unsafe - please install lights!!!!! Unfortunately, I will never be renting from this location again.

Donald R.
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Very courteous owner. Rare to find these days.

Amy G.
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Customer did not leave a comment.

Damon E.
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Engine had no oil, given to us with engine dash lights on. Someone let a cat live in the front cab, smelled of urine. Owner failed to show up for on time and was 30m late. Location closed early as well and could not return manually when web services were down. Was extremely difficult to use the app to return the truck, had to call in bc site was down.

Mark P.
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This location closed before the designated time and then charged an overnight fee for the rental that was returned on time.

Crisanto C.
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Wonderful servicest tnx

Dianna H.
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Customer did not leave a comment.

ARIE B.
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Great experience

Marja B.
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Although they took care of us well, the customer who had the truck before us was almost 2 hours late and without more available at that location, it was very stressful.

John L.
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I found that their was only one person at the counter at the time I picked up the van and one behind the counter when I delivered. I think there should be two, one for the store and when needed one to handle the U-haul at times when many people in the store. That way inspection of vehicle on return alows one person at the cash register.

Chris M.
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Customer did not leave a comment.

Jaycee S.
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Customer did not leave a comment.

Donna T.
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Very lovely manager. Excellent service.

Leanne M.
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The location was great and very convenient, however it wasn't clear that we needed to go behind the building to find the van. The van was "clean enough" for re-use but it smelled REALLY BAD, like a barn to be exact. There was no where to indicate that on the check-out information without marking it as not being clean. Also, the windshield was cracked but didn't want to indicate it as damage to the body or halt my rental. I would have liked to have seen some COVID-19 precautions taken. The steering wheel was "sticky" so it was evident it had not been cleaned between uses. It would also be nice to have a bottle of hand sanitizer available in the van for use. Overall the check-in/check-out process was quite smooth but the check-in was a little more onerous than I had anticipated. Thought I had done all the pre-check items and wasn't anticipating the additional time it took to take pictures of me, my driver's license, the van and also waiting for the approval. I think some of this could have been done ahead of time or at least some list of what to expect at check-in. Overall the process was very good though. Appreciated being able to book this after hours and completing most of the items on my phone rather than waiting in line for someone to be available. I would use it again and recommend it to others. Thank-you

Kevin William S.
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Very crowded grocery store. No parking out front due to construction and no parking in the back. Barely fit truck in a spot to return

David M.
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Customer did not leave a comment.

William B.
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Customer did not leave a comment.

Todd P.
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Customer did not leave a comment.

Yasir hassan Ba A.
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Great job

Matheus S.
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The vehicle was damaged (broken windshield/windscreen), dirty inside and outside (outside doesn't really matter but inside it does, mainly during the Corona/Covid times). The Rental Pick Up Location tried to argue with me the refuel was not enough and the quantity was not the same as when I got the vehicle (I took pictures before and after - still have them - and even so I was charged for the fuel). Will not recommend this place in the future and do no intend to come back.

simeon T.
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Excellent service, very convenient location.

Timothy D.
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Customer did not leave a comment.

Donna P.
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Customer did not leave a comment.

Andreas R.
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Clean the windshield and provide the items ordered

Robert F.
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Great guys work here. Always polite and wanting to help clients and make suggestions to make move easier. Always enjoy chatting with the guys at Food World

. A.
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Customer did not leave a comment.

Ash N.
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Monitor this location to be up to u haul standards.

Patrick N.
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abs and traction control were not operating.

Darren V.
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Vehicle was not clean, went to drive and the vehicle did not have any windshield wiper fluid. This location was not properly staffed either, he said his workers had called in sick and he was by himself. A little short and was rushed in all his processes.

ABDUL RAZAK BIN H.
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Customer did not leave a comment.

Greggory T.
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The experience was very friendly and fast! The cargo van wasn't super clean but it was acceptable. If needed we will rent from that location again.

Izak G.
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Customer did not leave a comment.

Louise J.
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DO NOT RENT FROM THESE PEOPLE. When I rented the van, the agent told me to return the van's gas tank full. When I did, to my shock , I paid for 19$ worth of gas when I had only driven 22 KM. The person I dealt with refused to tell me why it would cost almost a dollar per KM. He just kept saying "if you had a problem with us telling you that the gas tank was full, you should told us before you started the rental". In other words he was saying I should not have believed them and it was my tough luck that I left without checking the gas gauge, after they repeatedly told me it was full, which was exactly what it said on the form. Also the person who took my credit card I when rented the vehicle assured me that I could pay for the rental with a debit card when I returned it. Of course, the same guy who couldn't tell me why the gas cost almost a dollar per KM also refused to let me pay with a debit card. They guy is a master of talking in circles and he is VERY. dishonest. Also the van was very dirty inside and out. Finally, this Uhaul franchise operates out of a grocery store and they don't have enough employees to run their business and book rental vans. I had to wait a long time 3 out of 4 times that I was there because they were booking the vans and serving their other customers.

Sandra C.
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Well, I said yes to clean because we had covers and tarps for items we wanted to keep clean. The back of the van could have used a sweep and hose down if you did have tarps and covers and planned to move something you did not want dirty. Also we had done everything on line and we had a confirmed booking but it seemed to be a waste of time as we had to do everything again when we go there.The folks at the location were great though. Friendly. I would go there again.

Stephen F.
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Customer did not leave a comment.

George H.
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Customer did not leave a comment.

Vincent P.
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Customer did not leave a comment.

Kenier M.
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Vehicule didn't have winter tires in winter time, made it almost impossible to drive in and out of the parking place where I pick it up. Highly unsafe.

Tarek S.
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Customer did not leave a comment.

Amy M.
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Super friendly and helpful!

Edmund K.
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Customer did not leave a comment.

Ahmed H.
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Customer did not leave a comment.

Jason G.
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Customer did not leave a comment.

Mohammed M.
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Customer did not leave a comment.

Casandra N.
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I've used uhaul lots, and this was by far the best experience.

Oakiemhe M.
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Customer did not leave a comment.

ionel M.
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Customer did not leave a comment.

Michael M.
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Good consumer service - I will always go back

David M.
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Pick-up was good: vehicle ready, check-our process easy and rapid. Vehicle had a small cleaning issue, so I was uncertain as to whether it was actually inspected between rentals. Vehicle was in good repair and was useful as expected.

Mike R.
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Customer did not leave a comment.

Daniel B.
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Buy your spices here after you drop off the truck. Good service, will be back.

john S.
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Customer did not leave a comment.

Laura T.
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Customer did not leave a comment.

Robert W.
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I would more strongly advise to complete the online return process BEFORE putting the keys in the dropbox

David Y.
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The overall experience was good. I checked in online via my phone which was recommended yet I still had to give info in person so it took a little more time than I expected. The gentleman working there was quite accommodating and pleasant so it wasn't a big deal.

Jill P.
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There was a sock in the van but other than that excellent service and went above and beyond to be helpful! Was my first time using Uhaul and I would use your service again should I need to!

David G.
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Customer did not leave a comment.

Michael S.
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Thanks for the excellent service!

Emily G.
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Customer did not leave a comment.

Didem E.
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It all depends. The van was extremely dirty. I believe sheep manure.

Negassy T.
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Very expensive.i did't expected.

Brenda B.
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Customer did not leave a comment.

Shushanna B.
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Customer did not leave a comment.

Bryan S.
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Van was dirty and cracked window. Was told the insurance was mandatory but online said it was optional. Waited for 40 minutes to get the rental as the store was busy.

Muhammad H.
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Customer did not leave a comment.

Ayo P.
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The store owner was fantastic!

Ellen P.
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Customer did not leave a comment.

Crystal P.
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Better signage would help a lot! I only knew this was the place because of a small plaque on the door, which wasn't visible while driving.

Evgueni A.
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Customer did not leave a comment.

Crystal M.
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No one was there to give us keys, we waited 45 minutes in the pouring rain and the customer service rep added equipment we did not ask for. There's a much longer list of issues in the escalation I submitted this afternoon. Looking forward to a full refund.

Jorge P.
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Customer did not leave a comment.

Jocelyne P.
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Customer did not leave a comment.

Stanley S.
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Everything was super smooth and easy! Thank you.

Aaron E.
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Good job, friendly guy. It was a pleasant surprise, as I generally go into getting a uhaul with the expectation of "no great" service, I would rent here again.

No reviews have been submitted for this location.

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