Have a better drop off in place before customers tries to return to proper destination
Brooke P
Customer Reviews for Fort Loramie Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful and took care of everything! Would deal with them again if need occurred.
lu lThey were great
JOHN MNo problems at all, very helpful!
Mike RThe team at Fort Loramie Hardware is the best! They answered all of my questions and accommodated changes in my pickup/dropoff schedule.
Cathi HNothing, it was a very friendly and professional experience to work with them.
Scott GThe service was excellent. Even help me get it taken off the truck. Thank you
William OMy experience was great. The staff took control of the rental upon arrival. They also explained what to expect next regarding the contract charges. Very pleased. A nice clean town.
Arthur BCouldn't have went any smoother- made moving as easy as moving can be.
edward bFort Laramie Hardware is always great to deal with! Would highly recommend them!
Brad AI will rent again from Ft. Loramie Hardware. Thanks, Alan Gehret!!
Alan GFantastic customer service and friendly!! Will definitely use them again!
Donna fHave motorcycle trailers available at more locations. I have to go nearly an hour to get one.
Kevin KThis location was closed at the time of drop off.
Zack CGreat people to work with.
Adam HExcellent service would recommend to anybody
Daniel LMake sure they don’t have to drive 25 miles out of their way to get the truck
Marke WReturned "online" and it was a complete distaster. We already paid $125.14 in Largo, Fl and there was no reimbursement of those funds. I can't believe Uhaul is the only game in town. Service and price is horrendous.
eric gFor dollys, train workers on swivel purpose.
Greg GGreat service and friendly staff!
Brad PI returned the trailer on Saturday, May 14th at 6pm after the business hours
Tim BThe trailer was too small for what we need it for U-Haul never notify us that there is a bigger trailer which we got the following weekend from U-Haul for the same price it would be nice that you would let renters know that there’s two different sizes motorcycle trailers when you rent the trailers
Carol MNo where to park huge uhaul had to leave it because I couldn’t Move out of fear of hitting other vehicles
ASHLEY BGood service, good rate, good experience. Thanks.
MICHAEL BNo one there no lock box or drop off box. Left the truck there and after calling the location the next morning was told they weren’t supposed to be a drop off location until following Monday. Again tried several times to get ahold of U-Haul and after being on hold forever gave up. Finally next morning after being on hold for 30 minutes was able to talk to someone to get truck checked in.
Sheila L