I had to do an after hours drop off. Unfortunately uhaul app didn't follow through and did not complete my return. Just gave a screen with advice to check mileage and fuel level. Not the standard 'take pictures of odometer and fuel guag'e etc.... good thing I know better and took pics of everything. Then got calls and texts days later saying it was overdue. LOL Caveat Emptor
Ed L
Customer Reviews for Fortuna Mini Mall
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck needs cruise control badly.
Suzanne MThe program/app/ webpage got stuck on the "Allow Location" part. Location was not blocked and was allowed but hitting 'retry' kept saying it was blocked, checked the browser and app and settings all were allowed. I eventually exited out of this and just went and drove off and completed my move. Was a little disconcerting, not knowing why it needed my location and why it told me to check the browser tab with the location mark which I did, and of course it showed it was allowed. After adjusting settings and app settings and checking everything eventually the browser location stopped showing uhaul was using it. So I don't know what the glitch was, but I gave up. Thank you, all else was very good.
Ed L