Service was above and beyond! Both this dealer and the employee at the State Street Ann Arbor location were amazing They helped us individually with every question and had a trailer ready for us even though we needed it a day early. I highly recommend this site in the Ann Arbor area for a seamless pickup.We were initially disappointed that U haul was sending to Detroit several hours later than we had reserved to pick up a small trailer. We received help from the State Street site in Ann Arbor, who were able to connect with the Yipsilante site. This saved the day!
MICHAEL B
Customer Reviews for Frankland Transportation LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There where no instructions on where to leave truck after hours. no drop off area.
David SNo drop off area, app didn’t let me do a check in, and there only was a customer service rep on the phone to try and help me, she was great though
YACOUB GThe ride was bad, if you hit a bump, there was many, the truck skidded, did not feel safe and all the sounds coming from the truck
Anna W