Customer Reviews for Frasiers Nursery Inc
(U-Haul Neighborhood Dealer)

328 reviews

14708 Lemoyne Blvd   Biloxi, MS 39532

(228) 396-3718

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(228) 396-3718

14708 Lemoyne Blvd
Biloxi, MS 39532

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Michelle W. 
Rating:
4.0

I was overcharged. They claim I was late but I turned it in the day the contract said it was due.

EDDIE B. 
Rating:
5.0

Customer did not leave a comment.

JASON RYAN W. 
Rating:
5.0

Nothing, they were extremely knowledgeable and accommodating. Would definitely recommend this location for u haul rental needs.

CHARLOTTE B. 
Rating:
5.0

Customer did not leave a comment.

MONICA D. 
Rating:
5.0

Customer did not leave a comment.

Dudley B. 
Rating:
3.0

Customer did not leave a comment.

MARIO S. 
Rating:
5.0

Thank you for having a uhaul in a moment's notice. Made our work day tolerable. Mkj

Mary J. 
Rating:
5.0

Customer did not leave a comment.

Dequnia T. 
Rating:
5.0

Customer did not leave a comment.

Tham N. 
Rating:
4.0

Customer did not leave a comment.

BENJAMIN C. 
Rating:
5.0

Exceptional people and service! Couldn't be any better!

RONALD W. 
Rating:
5.0

No improvement needed

THOMAS W. 
Rating:
5.0

Great experience!

RONALD W. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER S. 
Rating:
4.0

Customer did not leave a comment.

Alisa O. 
Rating:
5.0

Ladies at Fraiser's Nursey were friendly and awesome to work with.

JENNIFER K. 
Rating:
5.0

The miles out was 3 off from the equipment contract in favor of the previous driver. Less than a $1 but should still be accurate. I was reimbursed when I brought it up after returning the vehicle.

William S. 
Rating:
5.0

Customer did not leave a comment.

BARBARA M. 
Rating:
4.0

Customer did not leave a comment.

Brad M. 
Rating:
5.0

Location... amazing... 24/7 checkout... terrible. When I tried to check out my truck online on 3 Sept at 8PM, it told me that I couldn't and I had to wait until the location open on 3 Sept at 8AM. The lady from Fraziers called me Friday morning (4 Sept) and I explained the issue. She was extremely sweet and helpful. She took care of the checkout and even stayed for a few minutes after closing for me to check the truck back in. I would 1000x rent from this location again, and if I ever need the other services that they provide, they have a customer for life.

Justin V. 
Rating:
5.0

Sale Rep. Needed to be more clear about explaining everything. Feel more like a review than instructions on how things worked. A first time renter would have been scared.

JUDY F. 
Rating:
2.0

Customer did not leave a comment.

Maria R. 
Rating:
5.0

Customer did not leave a comment.

SYLVIA T. 
Rating:
5.0

Customer did not leave a comment.

TERESA H. 
Rating:
4.0

Customer did not leave a comment.

JILL S. 
Rating:
5.0

Customer did not leave a comment.

MILES C. 
Rating:
5.0

Thanks to Ms. Ellen for making a stressful situation a little bit easier.

GEORGE H. 
Rating:
5.0

Customer did not leave a comment.

Patricia K. 
Rating:
5.0

Customer did not leave a comment.

GARY K. 
Rating:
2.0

The Trailer was in an overgrown field and I was left to hook it up myself. I had to walk all the way back to the store to ask for help when I could not life it alone. The inside of the trailer had not been swept out.

Garett L. 
Rating:
5.0

Customer did not leave a comment.

Barbara A. 
Rating:
4.0

Customer did not leave a comment.

Albert B. 
Rating:
5.0

Some rainwater comes inside the trailer and boxes got a bit wet, it needs to be sealed.

mariana G. 
Rating:
5.0

This was the BEST experience I've had with Uhaul! Mrs. Ellen was awesome! I highly recommend Frasiers Nursery!!

Leiloni S. 
Rating:
3.0

Very helpful and friendly staff, made the process easy

Dillon T. 
Rating:
3.0

Customer did not leave a comment.

Wayne H. 
Rating:
5.0

Customer did not leave a comment.

Rapheal C. 
Rating:
5.0

Customer did not leave a comment.

MICKEY D. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth S. 
Rating:
4.0

Customer did not leave a comment.

Gary E. 
Rating:
5.0

Customer did not leave a comment.

Winona A. 
Rating:
5.0

Customer did not leave a comment.

Timothy C. 
Rating:
5.0

Customer did not leave a comment.

Brian W. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

these people really help us out and went way belong the call and was very supportive .

Beverly B. 
Rating:
5.0

Everything went well.

Mark L. 
Rating:
4.0

Even after filling out the online pickup information, there still seemed to take a while to finish up at the office.

Daniel M. 
Rating:
5.0

Very impressed with the cleanliness of the truck. The personnel were fabulous. And yes, I've already recommended this location to friends.

Dawn S. 
Rating:
5.0

Customer did not leave a comment.

William K. 
Rating:
5.0

Customer did not leave a comment.

craig M. 
Rating:
3.0

Customer did not leave a comment.

JACKIE R. 
Rating:
5.0

Customer did not leave a comment.

Catherine M. 
Rating:
5.0

Nothing whatsoever great service

Johnnie W. 
Rating:
1.0

Brought the uhaul back on a full tank like the contract said and they charged for gas anyways and put on the receipt that the tank was well below full. Extremely unpleased with being charged 19 dollars for gas when the tank was on full and couldn't even hold the 5 gallons they charged for.

KAYLI G. 
Rating:
5.0

Continue what you're doing, nothing to add.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Kirk C. 
Rating:
5.0

I was the first customer they got to drive this truck it was brand new was a really nice truck I intend on using it again in about another week thanks so much

Derick H. 
Rating:
5.0

Customer did not leave a comment.

Justin T. 
Rating:
5.0

Customer did not leave a comment.

SUZANNE D. 
Rating:
5.0

Customer did not leave a comment.

Ronald E. 
Rating:
5.0

Excellent service unlike pickup at Las Vegas which was terrible.

William B. 
Rating:
3.0

Ensure the representatives at the U-Haul dealerships are well trained to provide advice and guidance for first time towers.

RON C. 
Rating:
5.0

The woman that waited on me was nice and very helpful offered to help me hook up the trailer over all a good experience

Frank C. 
Rating:
5.0

Customer did not leave a comment.

Charles B. 
Rating:
5.0

Customer did not leave a comment.

Alwyn L. 
Rating:
5.0

Customer did not leave a comment.

QUIANA S. 
Rating:
4.0

Customer did not leave a comment.

Alfred R. 
Rating:
5.0

Customer did not leave a comment.

Hai P. 
Rating:
4.0

Customer did not leave a comment.

Christopher G. 
Rating:
3.0

I was told that my debit card would not be charged until the day I dropped the truck off. UHaul put a 5 day hold and ran my card as a credit and it was put into my checking account and overdrew it. It messed me up bigtime in my check book and I was not happy. I have used other uhauls at different locations and this has never happened before. I will be very wearry the next time I need a truck.

angela P. 
Rating:
3.0

dropped of equipment late at night was had no interaction with staff or facility.

mark C. 
Rating:
5.0

Customer did not leave a comment.

Lynda B. 
Rating:
5.0

Customer did not leave a comment.

roslyn F. 
Rating:
5.0

I can't think of any improvement!

irwin B. 
Rating:
5.0

Customer did not leave a comment.

myron L. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

The "attic" leaked pretty bad and water ran down the base as well.

sherry A. 
Rating:
5.0

Renting from this location was smooth and quick. The manager was very friendly and professional. Will definitely rent from this location again!

Marsha G. 
Rating:
5.0

Customer did not leave a comment.

Jacob B. 
Rating:
5.0

Customer did not leave a comment.

sofia F. 
Rating:
5.0

Customer did not leave a comment.

Thomas P. 
Rating:
5.0

Customer did not leave a comment.

Christina G. 
Rating:
5.0

I was a bit behind time and they called me to check if I was still needing to use the equipment. Very professional.

Blessing D. 
Rating:
1.0

First off my reservation was to pick up and drop off closer to my house. Then the worker changed my drop off location. The trailer wiring was damaged which was not noticed untill dark due to being pulled over by a state trooper. We didn't have any running lights because of wire damages. I was unable to get anyone from the rental location on the line or roadside department so I had to fix it on the side of the road, which was highly frustrating since it was dark and on the side of a highway. I have rented before from different locations and have never been so dissatisfied with the equipment or customer service.

Marc A. 
Rating:
4.0

Customer did not leave a comment.

Rodney H. 
Rating:
5.0

Customer did not leave a comment.

SHARON R. 
Rating:
5.0

Customer did not leave a comment.

Rebecca B. 
Rating:
5.0

Customer did not leave a comment.

Lady H. 
Rating:
5.0

Have an area where the trailers can be dropped off on a Sunday if needed. Otherwise all was excellent.

Michelle H. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

More advertising of U-Haul rentals.

Hoa L. 
Rating:
4.0

Customer did not leave a comment.

Courtney F. 
Rating:
5.0

Try to get a better rate on the 7-Day rentals

STEPHANIE W. 
Rating:
5.0

Wonderful and Helpful agents

christopher W. 
Rating:
4.0

Customer did not leave a comment.

Melanie P. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Frasiers was VERY accommodating after another facility let us down for our rental. They were extremely polite and provided wonderful customer service. Would definitely use them again!

CHYNNA H. 
Rating:
4.0

Customer did not leave a comment.

CHARLES B. 
Rating:
5.0

Customer did not leave a comment.

William J. 
No reviews have been submitted for this location.

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