I only had a few problems one I reserved a 26 foot truck paid went outside to find it was a 20 foot truck got to the house there was no dolly there was no blankets I had to go to another U-Haul and rent those from somebody else... He did apologize for the truck but I had to make way more trips so I'm not sure how I'm gonna get reimbursed for thatRYAN C.
Customer Reviews for Freedom PCS
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service was AWESOME!!!WYKEITH T.
Customer did not leave a comment.Julius M.
The owner was very friendly and helpful.MUSTAFA U.
Customer did not leave a comment.Courtney P.
Staff needs better customer service and need to educate themselves on policy because I almost didn't receive my refund. Also the drop box for the key isn't usable.SHERREAL P.
Customer did not leave a comment.BRYAN H.
Customer did not leave a comment.William B.
Customer did not leave a comment.Peggy H.
Customer did not leave a comment.Bryant J.
Customer did not leave a comment.Grover Donald L.
Customer did not leave a comment.patrick P.
Customer did not leave a comment.Kevin T.
Outstanding Customer service, A very pleasant U-Haul experience.Donald H.
Customer did not leave a comment.JAMES B.
Customer did not leave a comment.Don C.
Customer did not leave a comment.JO J.
Customer did not leave a comment.WALTER M.
I run a Servpro in the area and when we need a truck we will be getting one from that location! Great guy and very helpful! God blessdale P.
This trailer lights did not work. The site said that it was my truck but we pulled other trailers and lights worked.david H.
Best experience ever with u haul. Will recommend to everyone about this location. He actually cared compared to near by business.JO-ANTHONY T.
Customer did not leave a comment.HUGH D.
Customer did not leave a comment.GEORGE G.
Customer did not leave a comment.ANISSA P.
The process of getting the truck and returning the truck took to long.James G.
Customer did not leave a comment.Vincent C.
Most friendly and welcoming experience. Thank you.Joe G.
I only needed for 12 hours but due to the timing of pick up and drop off I had to get 24 hours and that was inconvenient. Simply 8 am to 8 pm was altered to 530 pm to 530 pm. I felt rushed.Henry L.