Staff needs better customer service and need to educate themselves on policy because I almost didn't receive my refund. Also the drop box for the key isn't usable.
Customer Reviews for Freedom PCS
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Freedom PCS
Outstanding Customer service, A very pleasant U-Haul experience.
I run a Servpro in the area and when we need a truck we will be getting one from that location! Great guy and very helpful! God bless
This trailer lights did not work. The site said that it was my truck but we pulled other trailers and lights worked.
Best experience ever with u haul. Will recommend to everyone about this location. He actually cared compared to near by business.
The process of getting the truck and returning the truck took to long.
Most friendly and welcoming experience. Thank you.
Excellent
I only needed for 12 hours but due to the timing of pick up and drop off I had to get 24 hours and that was inconvenient. Simply 8 am to 8 pm was altered to 530 pm to 530 pm. I felt rushed.
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