Customer Reviews for Freight Patrol LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Freight Patrol LLC

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Deborah J. on

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Horrible. Simply horrible. I was informed that this was a location that was staffed. It was not so I was only able to get my truck after several hours of calling. I was guaranteed a truck at 8am. I wasnt able to drive it until around 11am.

Joseph F. on

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Customer did not leave a comment.

Dave G. on

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Lea G. on

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Charity C. on

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Jeff A. on

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Appreciate Wendy helping me out by coming in when I needed to pick up the trailer. Super nice lady. The only comment I have for what could be done better is to offer a military discount. This was not something the location had any control over. It is a UHAUL policy.

DAVID B. on

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Excellent experience from pick-up to drop off!

Kathleen D. on

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Christy O. on

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bob w. on

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Very helpful and accommodating

Nicole H. on

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No one available for drop off. Had to avoid running over their outdoor cat. Drop-off location aside. I was very upset that I didn't get a drop off location with my original rental when I picked up and was called only once by a uhaul representative after I picked up the rental. They left a voicemail but didn't leave me any information on where I was supposed to take it, only to have me call back. When I did, I waited on the line for 15 minutes just for the line to disconnect. Very dissatisfied with this uhaul experience.

Alexzander S. on

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There was only one working light and the tires where dry rotting and under pressurized.

randy g. on

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Customer did not leave a comment.

Jessica B. on

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Closest to wear we lived.

tom g. on

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john h. on

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When it came time to drop off the truck, our GPS took us to the area but we couldn't find the actual business. We asked open businesses in the area and folks didn't know where it was. Our phone GPS took us to the actual business location. The business was "hidden" behind Walmart so we couldn't see any other U Haul trucks. Mildly stressful but we worked through it.

Steven R. on

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Everything worked out very will and everyone was very helpful. Good job by all.

Jody M. on

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This location was my one way drop location. My drop off was during closed business hours. Monday morning the Waterown u-haul completed my drop off paper work and emailed me the mileage reciept. All very prompt and excellent service. Thank you